Iwatsu Adix Vs Owners Manual
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Digital Telephone User’s Guide - 99 Tone/Voice Calling The calling mode for intercom calls may be switched between voice and tone signaling. ADIX-VS may be programmed to allow either the calling party or the called party to have control of the signaling mode. Operation Calling party control: F Dial intercom extension number F Dial # Called party control: F Press the Feature button FEAT then dial 65 Or F Press the Tone button V/T if assigned as a Multipurpose button and the lamp will be solid red Transfer to Guest Mailbox Transfer to Guest Mailbox allows access to mailboxes that are not associated with specific ADIX-VS extensions. Operation To access a Guest Mailbox: F Press ICM + either the VOICE MAILBOX ACCESS key or mailbox access code. F Enter the mailbox number. F Press CONNECT or go on-hook to connect Unanswered Incoming Outside Line Warning Tone After a programmable time, incoming calls will ring with a different tone to warn you that your call is now in the delayed ringing mode at another extension. Operation F None
Digital Telephone User’s Guide - 100 Universal Night Answer Allows you to answer calls that have been switched to ring at the Night Mode location. F Lift the receiver F Wait for the dial tone F Press the Feature button FEAT then dial 36 Or F Press the Universal Night Answer button UNA if assigned as a Multipurpose button Voice Mail Message ADIX-VS comes equipped with Omega-Voice VMI Voice Mail. For information on Omega-Voice VMI and message management functions, please refer to Section 6 of this manual. Voice Mail Monitor (Answering Machine Emulation) Station users may monitor voice mail messages as they are recorded. During recording monitor, the station user may select to initiate a conversation with the caller. You may program your extension for Automatic Monitor or User Initiated Monitor. You may also activate or deactivate this feature from your extension. Operation To initiate Voice Mail Monitoring: F After the call is answered by voice mail at an idle station: F You will hear a Monitor Tone F Press the Voice Mail Monitor button VMMNT F The Voice Mail Monitor button VMMNT red LED will begin to flash F When the Voice Mail Monitor button VMMNT green LED lights, you will hear the caller’s message as it is recorded. To cancel Voice Mail Monitoring: F Hang up or press SPKR F The Voice Mail Monitor button VMMNT red LED will begin to flash F The voice mail message will be saved.
Digital Telephone User’s Guide - 101 To begin a conversation with the caller during monitor (other programming required): F While listening to the caller record a message F Press the Voice Mail Monitor button VMMNT F The Voice Mail Monitor button VMMNT green LED will turn off F Begin speaking with the caller. F The voice mail message will be deleted. To Activate /Deactivate or change the voice mail monitor mode: F While your station is idle press SPKR F Press the Voice Mail Monitor button VMMNT F Press 1 to deactivate/activate Voice Mail Monitoring F Press 2 to set the mode as Manual F Press 3 to set the mode as Automatic. Whisper Page The Whisper Page feature allows ADIX-VS station users to communicate with busy extensions. This feature is available from any ADIX-VS digital key telephone, SLT, or Attendant station. When a busy station is called using the Whisper Page feature, the busy station will hear the voice announcement via the handset receiver. Neither the whisper page, nor the busy stations response is audible to the outside calling party. Operation To Whisper Page a busy station: F After calling a busy station and receiving busy tone F Press [*] To communicate with a station that whisper paged your extension: F After receiving a whisper page F Press [*] F You may now communicate with the station that sent you the whisper page. The other calling party cannot hear your conversation F To resume speaking with the original caller, press [*] a second time.
Digital Telephone User’s Guide - 102 Whisper Page During Consultation Hold You can now use Whisper Page during consultation hold. When a user tries to transfer a call to a busy station and thus temporarily places the call on consultation hold, the station can send a whisper page to the busy station. This feature allows the transferring party to announce a call to a busy station and then camp-on the call in one step. Operation: F Operation for shifting to whisper page state After busy signal press [*] F Whisper page toggle change During whisper page press [*] F To select and send a text message to the originating Whisper Page station After you receive a whisper page: § Press the Text Message button [TEXT MSG] + text message number (00 – 99) or § Press the Preprogrammed Text Message button [TEXT MSGn] F To scroll through the available system text messages 1. Go off hook and press the Text Message button [TEXT MSG] 2. Press [*] 3. Enter a system text message number 00-89 4. When a message displays, press [#] to scroll forward and [*] to scroll backward
Digital Telephone User’s Guide - 103 F To select and send a manual signaling text message to the originating Whisper Page station 1. After you receive a whisper page § Press the Text Message button [TEXT MSG] + text message number (00 – 99) or § Press the Preprogrammed Text Message button [TEXT MSGn] 2. Dial an extension number or press a DSS key or Call Coverage key F To delete a text message from your display 1. Press the Text Message button [TEXT MSG] when a text message displays 2. Press [#] 3. Press [*] F To send a Whisper Page during consultation hold 1. Press [*] and announce the call 2. If the busy station wishes to take the call, hang up to camp-on the call
Attendant Position Features - 107 Attendant Position - Basic Features Receiving an Incoming Call There are two ways you may answer incoming calls; either with the receiver in the cradle or with the receiver not in the cradle. Operation To answer calls with the receiver in the cradle: When your phone rings and the outside line button(s) flash red: F Lift the receiver and you will be connected to the outside caller F The outside line button will flash green. Transferring a Call to Another Extension There are two ways you may transfer calls; either using the Transfer button or using the Direct Station Selection Unit. Operation Using the Transfer button: F Press the Transfer button TRAN and the lamp will flash red F Wait for the dial tone F Dial the desired extension number F Announce the call F Hang up Using the Direct Station Selection Unit: F Press the button on the Direct Station Selection Unit representing the desired extension F Announce the call F Hang up Transferring a Second Call to an Extension Operation When transferring a call to a busy extension: F Hang up The extension user will hear a beep (camp-on) tone to inform them of the second call. If the extension user does not respond to the beep tone the call will return to the Attendant Position.
Attendant Position Features - 108 Receiving an Intercom Call Internal or intercom calls will flash the lamp on the Operator button OPER at the Attendant Position. Operation To answer intercom calls with the receiver in the cradle: F Lift the receiver Putting a Call on Hold Operation To put a call on Hold: F Press the Hold button HOLD/DND and the lamp will intermittently flash green on the outside line button Picking Up a Call on Hold Operation To retrieve a call on Hold: F Press the green intermittently flashing button representing the call that you wish to speak with Putting a Call on Call Park When you cannot locate an extension user you may page the desired individual. This feature allows the outside call to be automatically placed on Call Park when the Page button is depressed. The display on the DSS will show which park number the call has been placed on to allow the attendant to announce where the call is parked. Operation When speaking to an outside party: F Press and hold the Page button PAGE and the lamp will flash red F Make an announcement stating which park number the call is on F Release the page button PAGE to disconnect the paging circuit