Iwatsu Adix Vs Owners Manual
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ADIX-VS System Features - 29 Flexible Call Forward (Internal/ External) With the new Flexible Call Forward feature, the user can forward calls to an internal destination or external line using Personal Speed Dial numbers 90-99. The user can also set separate call forward destinations for incoming intercom and incoming outside line calls. For instance, you could set all intercom calls forward to your cell phone and all outside line calls to forward to your voice mail. The Flexible Call Forward feature also includes Follow Me capabilities. From the callers perspective, the call forwarding process is seamless. Flexible Ringing Outside telephone lines directed to telephones may be assigned one of four tones to provide an audible identification of the type of call. Flexible Station Numbering ADIX-VS features a flexible numbering plan. At default, each station is assigned a three-digit extension number. Through system programming, system numbering may be changed to two, three, or four digits in length. Group Monitoring Key telephones and attendant stations can now be set to enable or disable group monitoring from the speaker. This feature allows a user not utilizing the group monitoring feature a smooth transition from handset to speakerphone. Hunt Group Delayed Ringing A Hunt Group may be programmed as the delayed ringing assignment for a trunk. If a call on an outside line is not answered at the ringing stations within a programmable duration, the call starts ringing to a hunt group. This feature makes it possible for you to send delayed calls to certain departments to voicemail or another department. For example, the Sales line can have a different delayed ringing destination than the Support line. If Sales is closed, calls might be forwarded to Support or to a Sales voice mailbox. Internal Paging When ADIX-VS is equipped with ADIX-VS digital key telephones, any telephone may make a page announcement that will be broadcast through the speaker of assigned telephones.
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ADIX-VS System Features - 30 ISDN Calling/Called Party Number Coding Iwatsu has added a programmable option to code the setup messages for Calling Party Number and Called Party Number Information Elements. Recent changes in some areas now require customer provided equipment (CPE) to send information in setup messages. However, other areas cannot accept the new information. The new programming element accommodates both situations. ISDN Lines ADIX-VS will support ISDN BRI (Basic Rate Interface) lines when the optional VS- ICOTB card is utilized. A maximum of 3 VS-ICOTB cards may be installed in the system. Each VS-ICTOB card supports one ISDN BRI Line (2 B channels + 1 D channel). ISDN BRI Caller Name ID The ISDN BRI interfaces of the ADIX-VS can now receive Caller Name ID information from an incoming ISDN BRI trunk. The information displays on the LCD of the key telephone. IX-MKT Key Assignment A new key pattern (007 in Class 14.01) is included with version 1.30 software to accommodate the new IX-MKT telephone. The IX-MKT telephone is scheduled for release in the spring of 2000. Loud Bell Interface Outside telephone lines may be directed to ring a loud bell when ADIX-VS is equipped with the optional VS-MISC Miscellaneous Function Card. Each VS-MISC card will support two loud bells.
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ADIX-VS System Features - 31 Master Hunt Group ADIX-VS will support 10 master hunt groups. Each master hunt group can contain up to 16 extensions. A hunt group is a group of telephones that is assigned a common access code. When this code is dialed, ADIX-VS will search for an idle telephone in that group. There are two ways that calls may search for an idle extension, Terminal and Distributed Hunting. In Terminal Hunting the incoming calls always start hunting from the first telephone in the group. In Distributed Hunting the incoming calls start hunting from the telephone following the last called telephone. In both cases, calls will hunt to the next telephone if a telephone does not answer in a predefined period of time, is busy, and in Call Forward, Absence Message or Do Not Disturb mode. Monitor Improvements Operation of the Monitor feature has changed so that it does not conflict with other features such as Whisper Page, Off-Hook Signal, Off-Hook Outside Line Ringing, etc. The original Monitor feature required you to call the station you wish to monitor first and then press the Monitor key. With this Version 1.3 enhancement, you now press the Monitor key and dial the extension you wish to monitor. This alleviates any conflicts with other features. Music On Hold If your ADIX-VS system is connected to an external music source through the VS- MAIN Motherboard, the music played may be heard by callers that have been placed on Hold or Call Park.
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ADIX-VS System Features - 32 Optimized Routing Optimized Routing is frequently referred to as either Least Cost Routing (LCR) or Automatic Route Selection (ARS). This feature allows ADIX-VS to automatically select the most inexpensive way to make an outgoing call. The system identifies the dialed number, then selects the most cost-effective outside line group. If a line in the first choice outside line group is not available the system may be programmed to select an alternate outside line group. The Optimized Routing package in ADIX-VS provides the following features: § Eight routing plans § Eight outside line group choices per routing plan § Weekday, Saturday, Sunday, Holiday selection § Three time periods per day § Deletion and insertion of digits Paging ADIX-VS provides the following paging features: All Call Allows you to make an announcement either through the speakers in the Digital Telephones and/or an External Paging System. Group Call (Internal) Allows you to page through the speaker in a group of telephones. There may be 10 groups with a maximum of 16 extensions per group. Zone (Two External Paging Zones) Allows you to access individual groups of external paging speakers. Meet-Me Page Answer Allows you to answer a page from any telephone that is in the same Meet-Me Page Answer group. Personal Ringing Tones Station users may choose one of eight distinctive ringing tones to distinguish their station from others. The selected ringing tone is audible for all incoming CO calls, camp-on calls, (tone) intercom calls and during busy override.
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ADIX-VS System Features - 33 Power Failure Memory Backup In the event of a power failure, the system programming will be maintained for a period of two weeks by a rechargeable Ni-Cad battery. Power Failure Backup System Your ADIX-VS system may be equipped with gel cell batteries to maintain normal system operation in the event of a power failure. Remote Call Forwarding Allows you to direct outside telephone line calls to ring at a remote location when you are not going to be in the office. Some example locations are an answering service, a car telephone, or a home telephone. Remote Programming/Diagnostics A PC at a remote location may change the customer database through a dial-up connection. The line used for remote programming may also be used as a regular outgoing line, and manually switched for modem use. The remote programming package includes a diagnostic service for system maintenance and trouble shooting. SMDR Station Message Detail Recording (SMDR) allows you to connect an RS232C compatible serial printer to ADIX-VS. This printer will show all incoming and outgoing call activity. The following information will be shown: § Call number 001-999 § Date of the call § Extension number that made/received the call § Start time of the call § Duration of the call § Outside line number used for the call § Number dialed for the call § Account code number for the call § Other notes for the call
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ADIX-VS System Features - 34 System Clock ADIX-VS is equipped with a real time clock that provides an indication of the current time and duration of both incoming and outgoing calls on the LCD display of Iwatsu telephones. The clock also has a perpetual calendar that eliminates the need to change the date. Note: The ADIX-VS is Year 2000 compliant. System Speed Dial Up to 90 frequently dialed numbers may be programmed in the system for abbreviated dialing. The numbers may or may not be restricted to certain extensions. Text Messaging The text messaging feature allows station users to send a 16-character text message to another system extension. There are two types of text messages, system text messages and personal text messages. A text message may be sent as either a busy bypass/no answer text message or as a stored text message. Busy bypass/no answer text messages appear on the recipient’s LCD immediately. Stored text messages do not appear on the display, but instead, light the recipient’s [TXT MSG] key. Stored text messages are saved in memory until the recipient manually displays them. Up to 90 system text messages and 10 personal text messages are available to each user. System text messages are accessible by all ADIX-VS station users. Personal busy bypass text messages are programmed by the individual station user and may only be accessed at the specific station set. Toll Restriction The ADIX-VS system provides flexible toll restriction of both area and office codes, as well as the subscriber number. There are eight levels of restriction. Tone / Pulse Dialing Caller ID trunks may be programmed for either Touch Tone or Rotary dialing to accommodate your local telephone company central office. Trunk Interfaces ADIX-VS supports the following types of outside lines: § Caller ID/Loop Start trunks
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ADIX-VS System Features - 35 § ISDN BRI lines Uniform Call Distribution (UCD) Allows telephone lines to be directed to a group of telephones. Calls to the UCD group may search for an idle extension in either a Terminal or Distributed Hunting pattern. In Terminal Hunting the incoming calls always start hunting from the first telephone in the group. In Distributed Hunting, the incoming calls start hunting from the telephone following the last called telephone. In both cases, calls will hunt to the next telephone if a telephone does not answer in a predefined period of time, is busy, and in Call Forward, Absence Message or Do Not Disturb mode. ADIX-VS also provides the ability to send unanswered calls to an overflow or secondary answering position after a predefined period of time. This second answering position may be another UCD group, hunt group, extension, or attendant. Voice Mail/Automated Attendant Integration ADIX-VS can be equipped with an internal voice mail/automated attendant system when the optional VS-4VML card is utilized. ADIX-VS will allow you to transfer, forward and record calls to a mailbox and provides you with a unique voice mail message waiting indication. ADIX-VS will also allow calls transferred from the automated attendant to be directed to messages other than the initial greeting if the desired party does not answer.
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ADIX-VS System Features - 36 Year 2000 Compliance The ADIX-VS was tested for compatibility in the year 2000. These tests produced the following results: § ADIX-VS will continue to run properly up to, through and after January 1, 2000. § On January 1, 2000 the ADIX-VS system clock will show the correct date and time. § The date and day of the week are correct after the change from December 31, 1999 to January 1, 2000. § ADIX-VS will recognize February 29th during leap years. This includes February 29, 2000. § All display telephones connected to ADIX-VS will continue to show the correct date, month and time. § The ADIX-VS system clock will operate through the year 2079. Notice: If you are intending to use this information as the basis for purchasing Iwatsu equipment please be aware of the following: Statements made to you in the course of this sale are subject to the Year 2000 Information and Readiness Disclosure Act (Public Law 105-271, 112 Stat. 2386). In the case of a dispute, this Act may reduce your legal rights regarding the use of any such statements, unless otherwise specified by your contract or tariff.