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Inter-Tel Imx/Gmx 416/832 Installation Manual

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Page 651

TROUBLESHOOTING INTER-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416B32 INSTALLATION & MAINTENANCE 
FIGURE 6-6. SINGLELINE SET TROUBLESHOOTING CHART (CONT’D) 
I SYMPTOM I PROBABLE CAUSE 
I CORRECTWE ACTlON 
I 
Cannot place intercom call; User error 
dial tone present, but reorder 
tone heard 
Called station is in a differ- 
ent tenant group and cross- 
Defective MXC or EXP Try the call again. User may have dialed an inval- 
id number. 
Replace the single-line set. 
To allow such calls (if desired),...

Page 652

INTER-TELPRACTICES TROUBLE!%IOOTING 
IMx/GMX 416/832 INSTALLATION & -ANCE Issue 1, November 1994 
FIGURE 6-7. 
DSS/BLF UNIT TROUBLESHOOTING CH.ART 
SYMPTOM PROBABLE CAUSE CORRECTIVE ACTION 
DWBLF Unit inoperative; Defective fuse on the 
lo LED indication present If the DKSC/KSC is equipped with a fuse, remove 
associated DKSC/KSC 
while key is pressed the fuse and check it with an ohmmeter; replace if 
faulty. 
Defective cabling 
Ensure 30VDC present at the DSS/BLF modular 
jack and polarity is correct....

Page 653

TROUBLESHOOTING INTER-TELPRACTICES Issue 1, November 1994 
IMX/GMX 416/832 INS’E4LLATION 81 MAINTENANCE 
FIGURE 6-7. DSS/BLF UNIT TROUBLESHOOTING CHART (CONT’D) ‘_ 
‘! 
SYMPTOM 
Zannot place immediate off- 
look voice announce calls 
jrsing the DSS/BLP key) 
PROBABLE CAUSE 
Programming error 
User error 
Defective DSS/BLP Unit 
Defective keyset 
Defective DKSC/KSC 
Defective MXC or Exp 
Card 
CORRECTIVE ACTION 
Ensure that the system option for off-hook voice 
announce is enabled, that the immediate...

Page 654

INTER-TELPRACTIcEs 
TROUBLESHOOTING 
IMX/GMX 416/832 INSTALIATION & -ANCE 
Issue 1, November 1994 
6. CUSTOMER SUPPORT 
A. 
TECHNICAL SUPPORT 
6.1 
If problems persist when installing or servicing In- 
ter-Tel equipment: While on sire and wirir 
the proper 
troubleshooting tools 
available, cetiij?id technicians 
may contact Inter-Tel’s Customer Support Department 
for assistance. They can be reached from 7:0Ok~. to 
5:m&r. Mountain Standard Time at 602-%l-9000 or 
l-800-669-5858. 
B. EMERGENCY...

Page 655

INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE REPLACEMENTPAR’IS 
Issue 1, November 1994 
REPLACEMENT PARTS 
CONTEND PAGE 
1. Introduction ......................................................... 7-l 
2. Ordering Procedure 
.................................................. 7-l 
3. Replacement Parts List ............................................... 7-l 
4. Recommended Spare Parts ............................................ 7-l 
1. INTRODUCTION 
1.1 This section provides the...

Page 656

REPLACEMENT PARTS INTER-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
FIGURE 7-l. REPLACEMENT PARTS (CONT’D) 
.’ 
2’ 
IMX 416/832 Charcoal Station Instruments - Equipped with Electret Microphones 
24-Line Standard Keyset ................................ 
660.7700 
24-Line Display Keyset ................................ 660.7600 
24-Line AIM Keyset (display only) 
....................... 660.7000 
12-Line Standard Keyset ................................ 
660.7900...

Page 657

INTER-TELPRACTICES 
REPLACEMENT PARTS 
lMX/GMX 416/832 INSTALLATION & MAINTENANCE Issue 1. November 1994 
FIGURE 7-l. REPLACEMENT PARTS (CONT’D) 
PART NUMBER 
Main Equipment Cabinet Parts and Cables 
Main Equipment Cabinet 
............................... 
440.1000 
MPM-Type Hard Disk Drive 
............................. 440.4060 
IDE-Type Hard Disk Drive 
.............................. 691.3009 
Floppy Disk Drive 
..................................... 
440.4070 
Telecom Motherboard Power Cable...

Page 658

I 
I 
I 
.I 
I 
REPLACEMENT PARTS INTER-TELPRACTKES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
FIGURE 7-l. REPLACEMENT PARTS (CONT’D) 
‘1 
1 
,I 
PART NUMBER 
Power Supply Parts (continued) 
Quad Module -Version C .............................. 
440.0112 
+3OV Module -Version C (used as master or slave) 
......... 440.0114 
-48V Module - Version C .............................. 448.0113 
90VAC King Generator - Version C 
...................... 448.0115 
Surge/Spike protector...

Page 659

INTER-TELPRACTICES 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE REPLACEMENTPARTS 
Issue 1, November 1994 
FIGURE 7-l. 
REPLACEMENT PARTS (CONT’D) 
Miscellaneous Equipment 
On-Board CSU (for Tl Cards) 
........................... 440.3084 
Digital Signal Processor (DSP) Chip 
...................... 834.2328 
Pro68E Memory Expansion Kit (two 1MB SIMMs) 
.......... 828.1179 
MMF Expansion Kit 
.................................. 828.1217 
Digital Keyset PC Data Port Module 
(PCDPM) 
.............. 550.3014...

Page 660

REPLACEMENT PARTS INTER-TELPRACTICES 
Issue 1, November 1994 
IMX/GMX 416/832 INSTALLATION & MAINTENANCE 
FIGURE 7-2. RECOMMENDED SPARE PARTS   
PART tiQ. 
MFM-Type Hard Disk Drive ............................. 
l-2. 
..... 440.4060 
IDE-Type 
Hard Disk Drive 
.............................. 
l-2* ..... 691.3806 
Floppy Disk Drive 
..................................... 
1 
........ 440.4070 
PC Motherboard - PCC ............................... 
1* 
....... 440.4015 
PC Motherboard - SUNTAC...
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