Inter-Tel 824 Installation And Field Maintenance Manual

INTER-TEL PRACTICES 
824 INSTALLATION 6r MAINTENANCE DIAGNOSTIC PROGRAMMING 
Issue 1, 
June 1984 
(2) Enter th e circuit number (l-24) to be monitored and . 
Response: 
00 00 
00 00 00 
00 po 
00 00 00 
00 
00 00 
00 
00 00 
00 00 
00 
00 00 
00 
00 00 
00 
00 
00 
00 00 
00 00 00 
00 00 
00 00 00 
00 00 00 
00 
00 00 
00 00 
00 
00 00 
00 
00 00 
00 
00 0 
0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 
00 00 00 00 00 00 00 00 
00 00 00 00 00 00 
ENTER CKT NO.(l-24)?= I 
,. 
(3) To monitor...

INTER-TEL PRACTICES 
DIAGNOSTIC PROGRAMMING 
824 INSTALLATION b MAINTENANCE 
Issue 1, June 1984 
5. STATION SET-UP DATA (7) 
5.01 This program is used to display the features programmed for 
a selected station. 
Hexidecimal data will display which can be 
decoded using Figure 5-4 on page 5-9. 
data: To display station set-up 
(1) Enter ?. 
The terminal will respond: 
ENTER CKT NO. (l-24)?= 
(2) Enter the desired station circuit number (l-24) and . 
Response: 
00 00 00 00 00 00 00 00 00 
ENTER CKT NO....

INTER-TEL PRACTICES DIAGNOSTIC PROGRAMMING 
824 INSTALLATION & MAINTENANCE Issue 1, June 1984 
‘z 
FIGURE 5-i- KEYSET (KTs) MONITOR DISPLAY DATA 
Key Code Definition Key Code Definition 
SP 1 on the Keypad % 
1 2 on the Keypad 5 
II 
3 on the Keypad E 
0 4 on the Keypad U 
1 5 on the Keypad 6r 
2 6 on the Keypad 6 
@ - 7 on the Keypad F 
A 8 on the Keypad V 
B 9 on the Keypad I 
P * on the Keypad 7 
Q 0 on the Keypad G 
R # on the Keypad w 
# C.O. Line Key 1 
( 
3 C.O. Line Key 2 8 
C C.O. Line Key 3 H...

INTER-TEL PRACTICES 
824 INSTALLATION & MAINTENANCE DIAGNOSTIC PROGRAMMING 
Issue 1, 
June 1984 
FIGURE 5-2. 
STATION (STN) MONITOR DISPLAY DATA 
PRESELECTI~N DATA 
LC DISPLAY START POINTER 
43 LD2 C.O. LINE 6 C.O. LINE 5 
44 
LD3 C.O. LINE 8 c-0. LINE 7 
45 
LD4 HOLD HEHORY 
,. 
46 
LDS NOT USED NOT USED 
_. 
Station Status. 
00 No Connection 
01 On-Hook Idle 
02 Off-Hook Idle .: 
10 Originating Station 
(intercom call) 
.- 
11 Incoming Intercom Call .- 
On-Hook (while being 
processed) 
12 Incoming...

INTER-TEL PRACTICES DIAGNOSTIC PROGRAMMING 
824 INSTALLATION & MAItiENAKE Issue 1, June 1984 
FIGURE 5-2. w%TApION (STN) MONITOR DISPLAY DATA (CONTD) .I 
Absence Messaqe Info LCD Display Data Buffer 
00-14 Message Data 
40 Message Registered 
80 Do-Not-Disturb 
Control Data 
08 Beep Tone Enable 
10 Speaker On 
20 Microphone On 
Lamp Data Info (LDO-LDl) 
0 
1 
3 
5 
6 
7 
9 
A Lamp Off 
Incoming Door-Mate Call 
(120 IPM w/flutter) 
Line In Use (solid) 
Ring-In (30 IPM) 
I-Hold (60 IPM w/flutter) 
System...

INTER-TEL PRACTICES 
DIAGNOSTIC PROGRAMMING 
824 IXSTALLATION & MAINTENANCE Issue 1, June 1984 
) FIGURE 5-3. C-0. MONITOR DISPLAY DATA 
CONTENTS 
CONFERENCE 
1F RECL w.xLL TIMER (XFR AND HOLD) 
20 -- 
NOT USED 
21 -- 
Check Flag 
80 Timer 3 Select 
40 Timer 2 Select 
20 Check Ring Type - Normal 
10 Check Ring Type - CES 
08 : First Digit Timeout Flag 
04 & 02 SCC Control Flags 
01 PBX Code Request 
C-0. Line Status 
00 Not Used 
01 C.O. Line In Use 
02 System Hold 
03 I-Hold 
04 FAX In Use 
05 Queue 
06...

INTER-TEL PRACTICES 
DIAGNOSTIC PROGRAMMING 
824 INSTALLATION & MAINTENANCE 
Issue 1, 
June 1984 
FIGURE 5-4. 
STATION SET-UP DISPLAY DATA 
. 
I I I I 
BYTE LABEL 
00 EXT 
01 COAL 
02 ILF 
03 ILT 
04 cos 
05 PAG CONTENTS 
I 
INCCjMING.C.0. FLASH (TABLE 1) 
INCOMING C.O. TONE (TABLE 1) 
1 06 1 OPT STATION OPTIONS 
-I 
NOT USED Table 1 
Bit 
Line 
01 1 
02 
2 
04 3 
08 
4 
10 .5 
20 
6 
40 
7 
80 8 
Class of Service 
80 Class 0 (A) 
40 Class 1 (B) 
20 Class 2 (C) 
10 Class 3 (D)  
Paging Zone 
01 Zone 1...

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824 INSTALLATION & M@INTENANCE Issue 1, June 1984 
.^ 
; 
,. 
TROUBLESHOOTING 
CONTENTS 
PAGE 
1. INTRODUCTION 
............................................. 
6-l 
2. DEFECTIVE UNIT RETURN POLICY 
.............. ..i ............. 
6-l 
3. TROUBLESHOOTING PROCEDURE 
................................ 
6-2 
A. PRELIMINARY TROUBLESHOOTING CHECKLIST 
................. 6-2 
c. :LIGHT-EMITTING DIODE (LED) INDICATIONS ............... 
6-3 
. SYSTEH TROUBLESHOOTING...

INTER-TEL PRACTICES TROUBLESHOOTING 
824 INSTALLATION & MAINTENANCE Issue 1, 
June 1984 
3. TROUBLESHOOTING PROCEDURE 
A. PRELIMINARY TROUBLESHOOTING CHECKLIST 
3.01 Use this troubleshooting checklist before you start the 
system troubleshooting procedures. 
It may save you time and 
possibly- eliminate the need for detailed troubleshooting. 
CHECKLIST: . 
(1) Is the problem caused by user errors? Refer to FEATURES 
for correct procedures. 
(2) Has the equipment been disconnected or disabled? 
Refer 
to...

INT,ER-TEL PRACTICES 
TROUBLESHOOTING 
824 INSTALLATION h MAINTENANCE Issue 1, June 1984 
. ‘1 
LIGHT-EMITTING DIODE (LED) INDICATIONS ,; 
B. 
3.02 The CPU PCB and each CCI and KTI PCB in the KSU contains 
Light-Emitting Diodes (LEDS) that indicate specific functions. 
Figures 6-l and 6-2, 
on pages 6-4 and 6-5, indicate the normal 
condition of each LED. To correct LED problems: 
A. 
When the power to the KSU is turned on, the LEDs on the _. 
CO1 and KTI PCBs should flash once and the CPU PCB LEDs...