HP Officejet Pro 8600 Premium User Manual
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Receive a fax You can receive faxes automatically or manually. If you turn off the Auto Answer option, you must receive faxes manually. If you turn on the Auto Answer option (the default setting), the printer automatically answers inco ming calls and receives faxes after the number of rings that are specified by the Rings to Answer setting. (The default Rings to Answer setting is five rings.) If you receive a Legal-size or larger fax and the printer is not currently set to use Legal- size paper, the printer reduces the fax so that it fits on the paper that is loaded. If you have disabled the Automatic Reduction feature, the printer prints the fax on two pages. NOTE: If you are copying a document when a fax arrives, the fax is stored in the printer memory until the copyi ng finishes. This can reduce the number of fax pages stored in memory. •Receive a fax manually • Set up backup fax • Reprint received faxes from memory • Poll to re ceive a fax • Forward faxes to another number • Set the paper size for received faxes • Set automatic reduction for incoming faxes • Block unwanted fax numbers • Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac) Receive a fax manually When you are on the phone, the person you are speaking with can send you a fax while you are still connected. This is referred to as manual faxing. Use the instructions in this section to receive a manual fax. NOTE: You can pick up the handset to talk or listen for fax tones. You can receive faxes manually from a phone that is: • Directly connected to the printer (on the 2-EXT port) • On the same phone line, but not directly connected to the printer To receive a fax manually 1. Make sure the printer is turned on and you have paper loaded in the main tray. 2. Remove any originals from the document feeder tray. 3. Set the Rings to Answer setting to a high number to allow you to answer the incoming call before the printer answers. Or, turn off the Auto Answer setting so that the printer does not automatically answer incoming calls. Receive a fax 67
4.If you are currently on the phone with the sender, instruct the sender to press Start on their fax machine. 5. When you hear fax tones from a sending fax machine, do the following: a. Touch Fax, and then select Start Black or Start Color . b . After the printer begins to receive the fax, you can hang up the phone or remain on the line. The phone line is silent during fax transmission. Set up backup fax Depending on your preference and security requirements, you can set up the printer to store all the faxes it receives, only the faxes it receives while the printer is in an error condition, or none of the faxes it receives. The following backup fax modes are available: On The default setting. When Backup fax is On , the printer stores all received faxes in memory. This enables you to reprint up to eight of the most recently printed faxes if they are still saved in memory. NOTE: When printer memory is low, it overwrites the oldest, printed faxes as it receives new faxes. If the memory becomes full of unprinted faxes, the printer stops answering incoming fax calls. NOTE: If you receive a fax that is too large, such as a very detailed color photo, it might not be stored in memory due to memory limitations. On Error Only Causes the printer to store faxes in memory only if an error condition exists that prevents the printer from printing the faxes (for example, if the printer runs out of paper). Th e printer continues to store incoming faxes as long as there is memory available. (If the memory becomes full, the printer stops answering incoming fax calls.) When the error condition is resolved, the faxes stored in memory print automatically, and then they are deleted from memory. Off Faxes are never stored in memory. For example, you might want to turn off Backup fax for security purposes. If an error condition occurs that prevents the printer from printing (for example, the printer runs out of paper), the printer stops answering incoming fax calls. NOTE: If backup fax is enabled and you turn the printer off, all faxes stored in memory are deleted, including any unprinted faxes that you might have received while the printer was in an error condition. You must contact the senders to ask them to resend any unprinted faxes. For a list of the faxes you have received, print the Fax Log . The Fax Log is not deleted when the printer is turned off. To set backup fax from the printer control panel 1. Touch (right arrow), and then select Setup. 2. Touch Fax Setup , and then select Advanced Fax Setup . 3. Touch Backup Fax Reception . 4. Touch On, On Error Only , or Off. Reprint received faxes from memory If you set the Backup fax mode to On, the received faxes are stored in memory, whether the printer has an error condition or not. Chapter 6 68 Fax
NOTE:After the memory becomes full, the oldest, printed faxes are overwritten as new faxes are received. If all the stored faxes are unprinted, the printer does not receive any fax calls until you print or delete the faxes from memory. You might also want to dele te the faxes in memory for security or privacy purposes. Depending on the sizes of the faxes in memory, you can reprint up to eight of the most recently printed faxes, if they are still in memory. For example, you might need to reprint your faxes if you lost the copy of your last printout. To reprint faxes in memory from the printer control panel 1. Make sure you have paper loaded in the main tray. 2. Touch (right arrow), and then select Setup. 3. Touch Tools or Fax Tools , and then select Reprint Faxes in Memory . The faxes are printed in the reverse order from which th ey were received with the most recently received fax printed first, and so on. 4. If you want to stop reprint ing the faxes in memory, touch (Cancel button). Poll to receive a fax Polling allows the printer to ask another fax machine to send a fax that it has in its queue. When you use the Poll to Receive feature, the printer calls the designated fax machine and requests the fax from it. The designated fax machine must be set for polling and have a fax ready to send. NOTE: The printer does not support pol ling pass codes. Polling pass codes are a security feature that require the receiving fax machine to provide a pass code to the printer it is polling in order to receive the fax. Make sure the printer you are polling does not have a pass code set up (or has not changed the default pass code) or the printer cannot receive the fax. To set up poll to receive a fax from the printer control panel 1.Touch Fax, and then select Fax Settings or Other Methods . 2. Touch Poll to Receive . 3. Enter the fax number of the other fax machine. 4. Touch Start Fax . Forward faxes to another number You can set up the printer to forward your faxes to another fax number. A received color fax is forwarded in black and white. HP recommends that you verify the number you are forwarding to is a working fax line. Send a test fax to make sure the fax machine is able to receive your forwarded faxes. To forward faxes from the printer control panel 1. Touch Setup. 2. Touch Fax Settings or Fax Setup , and then select Advanced Fax Setup . 3. Touch Fax Forwarding . Receive a fax 69
4.Touch On (Print and Forward) to print and forward the fax, or select On (Forward) to forward the fax. NOTE: If the printer is not able to forward the fax to the designated fax machine (for example, if it is not turned on), the printer prints the fax. If you set up the printer to pri nt error reports for received faxes, it also prints an error report. 5. At the prompt, enter the number of the fax machine intended to receive the forwarded faxes, and then touch Done. Enter the required information for each of the following prompts: start date, start time, end date, and end time. 6. Fax forwarding is activated. Touch OK to confirm. If the printer loses power when fax forwardi ng is set up, it saves the fax forwarding setting and phone number. When the power is restored to the printer, the fax forwarding setting is still On. NOTE: You can cancel fax forwarding by selecting Off from the Fax Forwarding menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your main tray. Faxes ca n be printed on Letter, A4, or Legal paper only. NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on the display. Load Letter, A4, or Legal paper, and then touch OK to print the fax. To set the paper size for received faxes from the printer control panel 1. Touch (right arrow), and then select Setup. 2. Touch Fax Setup , and then select Basic Fax Setup . 3. Touch Fax Paper Size , and then select an option. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the printer does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a Legal-size fax and Letter-size paper is loaded in the main tray. To set automatic reduction from the printer control panel 1. Touch (right arrow), and then select Setup. 2. Touch Fax Setup , and then select Advanced Fax Setup . 3. Touch Automatic Reduction , and then select On or Off. Block unwanted fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the printer does not print faxes receive d from those numbers. Chapter 6 70 Fax
When an incoming fax call is received, the printer compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker does not appear in the Fax Options or Fax Settings menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that you are not subscribed to a Caller ID service. •Add numbers to the junk fax list • Remove numbers from the junk fax list • Print a Junk Fax Report Add numbers to the junk fax list You can block specific numbers by ad ding them to the junk fax list. To add a number to the junk fax list 1. Touch Setup. 2. Touch Fax Setup , and then select Basic Fax Setup . 3. Touch Junk Fax Blocker . 4. A message appears stating that Caller ID is required to block junk faxes. Touch OK to continue. 5. Touch Add Numbers . 6. To select a fax number to block from the caller ID list, touch Select from Caller ID History . - or - To manually enter a fax number to block, touch Enter new number. 7. After entering a fax number to block, touch Done. NOTE: Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax, as these numbers can be different. Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the list of junk fax numbers 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then touch Basic Fax Setup . 3. Touch (down arrow), and then touch Junk Fax Blocker or Junk Fax Blocker Setup . 4. Touch Remove Numbers . 5. Touch the number you want to remove, and then touch OK. Receive a fax 71
Print a Junk Fax Report Use the following procedure to print a list of blocked junk fax numbers. To print a Junk Fax Report 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then touch Basic Fax Setup . 3. Touch (down arrow), and then touch Junk Fax Blocker. 4. Touch Print Reports , and then touch Junk Fax List. Receive faxes to your c omputer using HP Digital Fax (Fax to PC and Fax to Mac) If the printer is connected to your computer with a USB cable, you can use HP Digital Fax (Fax to PC and Fax to Mac) to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassl e of dealing with bulky paper files. NOTE:If the printer is connected to a network using an Ethernet cable or a wireless connection, you can use HP Digital Fax instead. For more information, see HP Digital Solutions. Received faxes are saved as TIFF (Tagg ed Image File Format). Once the fax is received, you get an onscreen notification with a link to the folder where the fax is saved. The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the sender's information, Y is the date, and Z is the time that the fax was received. NOTE:Fax to PC and Fax to Mac are available for re ceiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer. This section contains the following topics: • Fax to PC and Fax to Mac requirements • Activate Fax to PC and Fax to Mac • Modify Fax to PC or Fax to Mac settings Fax to PC and Fax to Mac requirements • The administrator computer (the computer th at activated the Fax to PC or Fax to Mac feature) must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator computer. • The destination folder's computer or server must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • Paper must be loaded in the input tray. for more information, see Load media. Chapter 6 72 Fax
Activate Fax to PC and Fax to Mac On a computer running Windows, you can use the Digita l Fax Setup Wizard to activate Fax to PC. On a Macintosh computer, you can use HP Utility. To set up Fax to PC (Windows) 1. From the computer desktop, click Start, select Programs or All Programs , select the folder for your HP printer, and then select the option for your HP printer. 2. Double-click Fax Actions, and then double-click Digital Fax Setup Wizard . 3. Follow the onscreen instructions. To set up Fax to Mac (Mac OS X) 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications icon on the HP Utility toolbar. 3. Double-click HP Setup Assistant , and then follow the onscreen instructions. Modify Fax to PC or Fax to Mac settings You can update the Fa x to PC settings from your computer at any time from the Digital Fax Setup Wizard. You can update the Fax to Mac settings from HP Utility. You can turn off Fax to PC or Fax to Mac and disable printing faxes from the printer's control panel. To modify settings from the printer’s control panel 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup , touch Basic Fax Setup , and then touch Fax to PC. 3. Select the setting that you want to change. You can change the following settings: •View PC hostname : View the name of the computer that is set up to administer Fax to PC or Fax to Mac. • Turn Off : Turn off Fax to PC or Fax to Mac. NOTE:Use the HP software on your computer to turn on Fax to PC or Fax to Mac. • Disable Fax Print : Choose this option to print faxes as they are received. If you turn off printing, color faxes will still print. To modify settings from the HP software (Windows) 1. From the computer desktop, click Start, select Programs or All Programs , select the folder for your HP printer, and then select the option for your HP printer. 2. Double-click Fax Actions, and then double-click Digital Fax Setup Wizard . 3. Follow the onscreen instructions. To modify settings from the HP software (Mac OS X) 1. Open HP Utility. For more information, see HP Utility (Mac OS X). 2. Click the Applications on the HP Utility toolbar. 3. Double-click HP Setup Assistant , and then follow the onscreen instructions. Receive a fax 73
Turn off Fax to PC or Fax to Mac 1.Touch (right arrow), and then touch Setup. 2. Touch Fax Setup , touch Basic Fax Setup , and then touch Fax to PC. 3. Touch Turn Off . Set up speed-dial entries You can set up frequently used fax numbers as speed-dial entries. This lets you dial those numbers quickly by using the printer’s control panel. TIP:In addition to creating and managing speed-dial entries from the printer’s control panel, you can also use tools available on your computer, such as the HP software included with the printer and the printer’s embedded web server (EWS). For more information, see Printer management tools. This section contains the following topics: • Set up and change speed-dial entries • Set up and change group speed-dial entries • Delete speed-dial entries • Print a list of speed-dial entries Set up and change speed-dial entries You can store fax numbers as speed-dial entries. To set up speed-dial entries 1. On the printer’s control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then select Speed Dial Setup . 3. Touch Add/Edit Speed Dial, and then touch an unused entry number. 4. Type the fax number, and then touch Next. NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. 5. Type the name for th e speed-dial entry, and then touch Done. To change speed-dial entries 1. On the printer’s control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then select Speed Dial Setup . 3. Touch Add/Edit Speed Dial, and then touch the speed-dial entry you want to change. Chapter 6 74 Fax
4.If you want to change the fax number, type the new number, and then touch Next. NOTE: Be sure to include any pauses or other required numbers, such as an area code, an access code for numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix. 5. If you want to change the name of the speed-dial entry, type the new name, and then touch Done. Set up and change group speed-dial entries You can store groups of fax numbers as group speed-dial entries. To set up group speed-dial entries NOTE: Before you can create a group speed-dial entry, you must have already created at least one speed-dial entry. 1. On the printer’s control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then select Speed Dial Setup . 3. Touch Group Speed Dial , and then touch an unused entry number. 4. Touch the speed-dial entries you want to include in the group speed-dial entry, and then touch OK. 5. Type the name for th e speed-dial entry, and then touch Done. To change group speed-dial entries 1. On the printer’s control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then select Speed Dial Setup . 3. Select Group Speed Dial , and then touch the entry you want to change. 4. If you want to add or remove speed-dial entries from the group, touch the speed- dial entries you want to include or those you wa nt to remove, and then touch OK. 5. If you want to change the name of the group speed-dial, type the new name, and then touch Done. Delete speed-dial entries To delete speed-dial entries or group speed-dial entries, complete the following steps: 1.On the printer’s control panel, touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then touch Speed Dial Setup. 3. Touch Delete Speed Dial , touch the entry you want to delete, and then touch Yes to confirm. NOTE: Deleting a group speed-dial entry does not delete the individual speed-dial entries. Set up speed-dial entries 75
Print a list of speed-dial entries To print a list of all of the speed-dial entries that have been set up, complete the following steps: 1.Load paper in the tray. For more information, see Load media. 2. On the printer’s control panel, touch (right arrow), and then touch Setup. 3. Touch Fax Setup , and then touch Speed Dial Setup. 4. Touch Print Speed Dial List . Change fax settings After completing the steps in the getting started guide that came with the printer, use the following steps to change the initial settings or to configure other options for faxing. • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the dial type • Set the redial options • Set the fax speed • Set the fax sound volume Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the HP software provided with the printer. You can also set up the fax header from the printer control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1. Touch (right arrow), and then touch Setup. 2. Touch Fax Setup , and then touch Basic Fax Setup . 3. Touch Fax Header . 4. Enter your personal or company name, and then touch Done. 5. Enter your fax number, and then touch Done. Set the answer mode (Auto answer) The answer mode determines whethe r the printer answers incoming calls. • Turn on the Auto Answer setting if you want the printer to answer faxes automatically . The printer answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the in coming fax call or else the printer does not receive faxes. Chapter 6 76 Fax