HP Officejet Pro 8000 User Manual

• The device can print a configuration page. For more information, see Understand
the self-test diagnostic page.
• The device is set as the current or default printer. For Windows, set it as the
default in the Printers folder. For Mac OS X, set it as the default in the Printer
Setup Utility (Mac OS X (v10.4), for Mac OS X (v10.5) open System Preferences,
select Print & Fax, and then select the device from the Default Printer drop-down
list.) See your computers documentation for more information.
•Pause...

Check the printhead initialization
When printheads are installed or replaced, the device automatically prints a few
alignment pages to align the printheads. This process takes about 20 minutes. Until
this process is complete, only the automatic alignment pages can be printed.
Check the device software installation
If the device is turned off when printing, an alert message should appear on your
computer screen; otherwise, the device software might not be installed correctly. To
resolve this, uninstall...

Check the device software settings
Print speed is slower when Best or Maximum dpi is selected as the print quality. To
increase the print speed, select different print settings in the device driver. For more
information, see 
Change print settings.
Check for radio interference
If the device is connected using wireless communication and is printing slowly, then
the radio signal might be weak.
Placement of the text or graphics is wrong
If these solutions do not work, the problem may be caused by the...

There is a blank page in the file
Check the file to make sure there is no blank page.
Clean the printhead
Complete the printhead cleaning procedure. For more information, see 
To clean the
printheads.
Check the top cover
If the top cover is left open, the printer will eject the page and then move the
printheads to the home position after a time out period.
Device is printing from the wrong input tray
Check the tray configuration settings
The tray configuration is not set to print from the tray with plain...

Check the type of media loaded in the device
• Make sure the tray supports the type of media you have loaded. For more
information, see 
Understand specifications for supported media.
• Make sure you have selected the tray in the printer driver that contains the media
that you want to use.
Check the device location and length of USB cable
It is recommended that you use a USB cable that is less than 3 meters (9.8 feet) long.
You can also try a new USB cable to check whether the cable has failed....

Ink is not filling the text or graphics completely
Check the media type
Some media types are not suitable for use with the device. For more information, see
Select print media.
Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see 
To
print the print quality diagnostic page.
Output is faded or dull colored
Check the print mode
The Draft or Fast mode in the printer driver...

Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see 
To
print the print quality diagnostic page.
The printout has a horizontal band of distortion near the bottom of a borderless
print
Check the paper type
HP recommends that you use HP papers or any other paper type that is appropriate
for the product. Always make sure the paper you are printing on is flat. Uncurl paper
by...

Text or graphics are streaked 
Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see 
To
print the print quality diagnostic page.
Something on the page is missing or incorrect
Check the printheads
Print the print quality diagnostic page on a clean sheet of white paper. Evaluate any
problem areas, and perform the recommended actions. For more information, see 
To
print the...

Media is not picked up from a tray
• Make sure media is loaded in the tray. For more information, see 
Load media. Fan
the media before loading.
• Make sure the media guides are snug, but not tight, against the stack.
• Make sure media in the tray is not curled. Uncurl paper by bending it in the
opposite direction of the curl.
• When using thin, special media, make sure that the tray is completely loaded. If
you are using special media that is only available in small quantities, try placing the
special...

• Make sure the tray is not overloaded with paper.
• When using thin, special media, make sure that the tray is completely loaded. If
you are using special media that is only available in small quantities, try placing the
special media on top of other paper of the same size to help fill the tray. (Some
media is picked up more easily if the tray is full.)
• If you are using thick, special media (such as brochure paper), load media so that
the tray is between 1/4 and 3/4 full. If necessary, place the media...