HP Officejet Pro 8000 User Manual

d. Reinsert the duplexer into the device.
3.Open the top cover and remove any debris.
4.If you have not found the jam and have Tray 2 installed, pull out the tray, and
remove the jammed media, if possible. If not, do the following:
a. Ensure the device is turned off, and disconnect the power cord.
b. Lift the device off Tray 2.
c. Remove the jammed media from the bottom of the device or from Tray 2.
d. Reposition the device on top of Tray 2.
5.Open the cover door. If there is paper remaining inside the...

•Replace Cartridge(s) Soon - Replace the following cartridge soon
•
Cartridge Problem - The following cartridge appears to be missing or damaged
•
Cartridge Problem - The following cartridge must be replaced
•
Paper Mismatch - Paper detected does not match paper size or type selected
•
The cartridge cradle cannot move. Please turn device power off. Check device for
paper jam or other obstruction
•
Paper Jam - There is a paper jam (or misfeed). Clear the jam and press the
Resume button on the printer
•...

NOTE:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace cartridges until prompted to do so.
For information on recycling used ink supplies, see 
HP inkjet supplies recycling
program.
Cartridge Problem - The following cartridge appears to be missing or damaged
Use the following to correct the error:
•
Replace the ink...

Incompatible Cartridge(s) - The following cartridge is not intended for use in this
printer.
Use the following to correct the error:
•
Replace the ink cartridges
•
HP inkjet supplies recycling program
Printer Offline - Your printer is currently offline
Use the following to correct the error:
To check if the printer is paused or offline (Windows)
1.Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and
then click...

To check if the printer is paused or offline (Mac OS X)
1.Click System Preferences, click Print & Fax, and then click select the printer you
want to use.
2.Double-click the icon for your product to open the print queue.
3.If Hold is selected, click Resume.
4.If you made any changes, try to print again.
Document failed to print - The job failed to print due to an error in the printing
system
Use the following to correct the error:
Solve printing problems
General printer error
If you are going to move or...

6 Control-panel lights reference
The control-panel lights indicate status and are useful for diagnosing printing
problems. This section contains information about the lights, what they indicate, and
what action to take if necessary.
•
Interpreting control-panel lights
Interpreting control-panel lights
1Ink cartridge lights
2Printhead lights
NOTE:The printhead lights are only visible when a printhead needs attention.
3Network button  (available with some models)
Wireless button 
 (available with some...

For more information, visit the HP Web site (www.hp.com/support) for the latest
troubleshooting information, or product fixes and updates.
Light description/Light patternExplanation and
recommended action
All lights are off.The device is off.
•Connect the power
cord.
•Press the Power button.
The Power light is on.The device is ready.
No action is required.
The Power light blinks.The device is turning
on or off, or is
processing a print job.
No action is required.
The device is pausing
for the ink to...

Light description/Light patternExplanation and
recommended action
The Power light is on, and the Resume light blinks.The device is out of
paper.
Load paper, and press
the 
 Resume button.
The Power light and the Resume light are on.A cover is not closed
completely.
Make sure all covers
are completely closed.
The Power light and the Resume light blink, and one or more of the
ink cartridge lights are on.One or more of the ink
cartridges have expired.
CAUTION:Product
failure or damage
attributable to the...

Light description/Light patternExplanation and
recommended action
damaged, or not
properly installed.
•Install the
indicated
printhead, and
then try to print.
•Ensure the
indicated printhead
is properly
installed, and then
try to print.
Remove and
reinsert the
printhead if
necessary.
•If the error still
persists, replace
the indicated
printhead.
The Power light and one or more of the printhead lights blink.One or more of the
printheads are
incompatible or need
attention.
The printhead is not
intended for...

Light description/Light patternExplanation and
recommended action
The Power light and one or more of the ink cartridge lights blink.One or more of the ink
cartridges are
incompatible or need
attention.
The ink cartridge is not
intended for use in this
product. Replace the
indicated ink cartridge.
The Power light is on, and one or more of the ink cartridge lights are
on.One or more of the ink
cartridges are low on
ink and will need to be
replaced soon.
Get new ink cartridges
and replace the
existing...