HP Officejet J6413 User Manual
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Open the HP Printer Utility To open the HP Printer Utility from the Desktop 1.From the Finder, select Computer from the Go menu. 2.Select Applications, and then double-click Utilities. 3.Double-click Printer Setup Utility. 4.Select the HP device and click the Utility button. 5.Select the HP device and click the Launch Utility. To open the HP Printer Utility from the HP Device Manager 1.Click on the HP Device Manager listed in the Dock. 2.Select Maintain printer from the Information and Settings menu. 3.Select the HP device and click the Launch Utility. HP Printer Utility panels Information and Support panel •Supplies Status: Shows the information about currently installed print cartridges. •Supply Info: Shows the print cartridge replacement options. •Device Information: Displays information about the model and serial number. This page contains information about the device and the supplies. •Clean: Guides you through cleaning the print cartridges. •Align: Guides you through aligning the print cartridges. •HP Support: Gain access to HP Web site where you can find support for the device, register the device, and find information about returning and recycling used printing supplies. Understand the self-test diagnostic page Use the self-test diagnostic page to: • View current device information and print cartridge status • Help troubleshoot problems The self-test diagnostic page also contains a log of recent events. Understand the self-test diagnostic page77
If you need to call HP, it is often useful to print the self-test diagnostic page before calling. 1. Printer Information: Shows device information (such as the product name, model number, serial number, and firmware version number), and the number of pages printed from the tray. 2. Nozzle test pattern: Missing lines indicate problems with the print cartridges. Try cleaning the cartridges, or replacing the cartridges. 3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. Check the ink levels. 4. Event Log: Shows a log of recent events that have occurred. To print the Self-Test Diagnostic Page •Device control panel: Press Setup, select Print Report, select Self-Test Report, and then press OK. •Toolbox (Windows): Click the Services tab, and then click Print a Test Page. •HP Printer Utility (Mac OS): Click Device Information from the Information and Support panel, and then click Print Configuration Page. Understand the network configuration page If the device is connected to a network, you can print a network configuration page to view the network settings for the device. You can use the network configuration page Chapter 8 78 Configure and manage
to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling. Network Configuration Page 1. General Information: Shows information about the current status and active connection type of the network, and other information, such as the URL of the embedded Web server. 2. 802.3 Wired: Shows information about the active wired network connection, such as the IP address, subnet mask, default gateway, as well as the hardware address of the device. 3. 802.11 Wireless: Shows information about the active wireless network connection, such as the IP address, the communication mode, the network name, authentication type, and signal strength. 4. mDNS: Shows information about the active Multicast Domain Name System (mDNS) connection. mDNS services are typically used on small networks for IP address and name resolution (through UDP port 5353) where a conventional DNS server is not used. 5. SLP: Shows information about the current Service Location Protocol (SLP) connection. SLP is used by network management applications for device management. The device supports SNMPv1 protocol on IP networks. To print the network configuration page from the device control panel • If the device has a two-line display: Press the Setup button, select Network Setup, select Print Network Settings, and then press OK. • If the device has a color display: Press the Setup button, select Network, select View Network Settings, select Print Network Configuration Page, and then press OK. This section contains the following topics: • Channel range definitions Understand the network configuration page79
Channel range definitions The following table lists the 802.11 Wireless channel range definitions. The first digit stands for Locale Number Locale 0: Channels 1-11: •high-power 802.11b •low-power 802.11g Locale 1: Channels 1-13: •low-power 802.11b •low-power 802.11g Locale 2: Channels 1-14: •low-power 802.11b •low-power 802.11g NOTE:802.11g is not allowed on channel 14. The second digit stands for Ad-Hoc Compatibility Mode 0: Ad-Hoc connection status nominal 1: Ad-Hoc always appears connected The third digit stands for Infrastructure Rate Restriction0: 802.11b or 802.11g 1: 802.11b only The fourth digit stands for Ad-Hoc Rate Restriction0: 802.11b or 802.11g 1: 802.11b only Configure network options You can manage network settings for the device through the device control panel as described in the next section. Additional advanced settings are available in the embedded Web server, a configuration and status tool you access from your Web browser using an existing network connection to the device. For more information, see Embedded Web server. This section contains the following topics: • Change basic network settings • Change advanced network settings Change basic network settings The control-panel options enable you to set up and manage a wireless connection and to perform a variety of network management tasks. This includes viewing the network settings, restoring the network defaults, turning the wireless radio on and off, and changing the network settings. This section contains the following topics: • Use the Wireless Setup Wizard • View and print network settings • Turn the wireless radio on and off Chapter 8 80 Configure and manage
Use the Wireless Setup Wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device. For more information on setting up a wireless connection and the Wireless Setup Wizard, see Set up the device for wireless communication. View and print network settings You can display a summary of the network settings on the device control panel, or you can print a more detailed network configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. For information on the network settings, see Understand the network configuration page. 1.Press the Setup button. 2.Press the arrow keys until Network is highlighted, and then press OK. 3.Do one of the following: • To display wired (Ethernet) network settings, select View Network Settings, and then select Display Wired Summary. • To display wireless network settings, select View Network Settings, and then select Display Wireless Summary. • To print the network configuration page, select View Network Settings, and then select Print Network Configuration Page. Turn the wireless radio on and off The wireless radio is on by default, as indicated by the blue light on the front of the device. In order to stay connected to a wireless network, the radio must stay on. However, if your device is connected to a wired network or you have a USB connection, the radio is not used. In this case you might want to turn the radio off. 1.Press the Setup button. 2.Press the arrow keys until Network is highlighted, and then press OK. 3.Select Wireless Radio, and then select Yes to turn the radio on, or No to turn the radio off. Change advanced network settings The advanced network settings are provided for your convenience. However, unless you are an advanced user, you should not change any of these settings. The advanced settings include Link Speed, IP Settings, and Memory Card Security. This section contains the following topics: • Set link speed • To View IP settings • To Change IP settings Configure network options 81
Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1.Press the Setup button. 2.Press the arrow keys until Network is highlighted, then press OK. 3.Select Advanced Setup, then select Link Speed. 4.Press the number next to the link speed that matches your network hardware: •1. Automatic •2. 10-Full •3. 10-Half •4. 100-Full •5. 100-Half To View IP settings • Color display: To view the IP address of the device from the device control panel, press the Setup button, select Network, select View Network Settings, and then select either Display Wired Summary or Display Wireless Summary. • Two-line display: To view the IP address of the device, you must print the network configuration page. For more information, see Understand the network configuration page. To Change IP settings The default IP setting for the IP settings is Automatic, which sets the IP settings automatically. However, if you are an advanced user, you might want to manually change the IP address, subnet mask, or the default gateway. CAUTION:Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network components will not be able to connect with the device. 1.Press the Setup button. 2.Press the arrow keys until Network is highlighted, and then press OK. 3.Select Advanced Setup, select IP Settings, and then select Manual IP Settings. 4.Press the number next to the IP setting: •1. IP Address •2. Subnet Mask •3. Default Gateway 5.Enter your changes, and then press OK. Set up faxing for the device After completing all the steps in the getting started guide, use the instructions in this section to complete your fax setup. Keep your getting started guide for later use. In this section, you will learn how to set up the device so that faxing works successfully with equipment and services you might already have on the same phone line. Chapter 8 82 Configure and manage
TIP:You can also use the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS) through the software you installed with the device. After you run the Fax Setup Wizard (Windows) or HP Fax Setup Utility (Mac OS), follow the procedures in this section to complete your fax setup. This section contains the following topics: • Set up faxing (parallel phone systems) • Serial-type fax setup Set up faxing (parallel phone systems) Before you begin setting up the device for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system. • If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the 2-EXT port on the device. Instead, all equipment must be connected at the telephone wall jack. NOTE:In some countries/regions that use serial-type phone systems, the phone cord that came with the device might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the device. • If your country/region is listed in the table below, you probably have a parallel-type telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the 2-EXT port on the back of the device. NOTE:If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the device to connect it to the telephone wall jack. Table 8-1 Countries/regions with a parallel-type phone system ArgentinaAustraliaBrazil CanadaChileChina ColombiaGreeceIndia IndonesiaIrelandJapan KoreaLatin AmericaMalaysia MexicoPhilippinesPoland PortugalRussiaSaudi Arabia SingaporeSpainTaiwan Set up faxing for the device 83
ThailandUSAVenezuela Vietnam If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. This section contains the following topics: • Choose the correct fax setup for your home or office • Select your fax setup case • Case A: Separate fax line (no voice calls received) • Case B: Set up the device with DSL • Case C: Set up the device with a PBX phone system or an ISDN line • Case D: Fax with a distinctive ring service on the same line • Case E: Shared voice/fax line • Case F: Shared voice/fax line with voice mail • Case G: Fax line shared with computer modem (no voice calls received) • Case H: Shared voice/fax line with computer modem • Case I: Shared voice/fax line with answering machine • Case J: Shared voice/fax line with computer modem and answering machine • Case K: Shared voice/fax line with computer dial-up modem and voice mail Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the device. This is important because you might need to connect some of your existing office equipment directly to the device, and you might also need to change some fax settings before you can fax successfully. To determine the best way to set up the device in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers. Make sure to read and answer the following questions in the order they are presented. 1.Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) If you answered Yes, proceed directly to Case B: Set up the device with DSL. You do not need to continue answering questions. If you answered No, continue answering questions. 2.Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up the device with a PBX phone system or an ISDN line. You do not need to continue answering questions. If you answered No, continue answering questions. Chapter 8 Countries/regions with a parallel-type phone system (continued) 84 Configure and manage
3.Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns? If you answered Yes, proceed directly to Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions. If you answered No, continue answering questions. Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings. 4.Do you receive voice calls at the same phone number you will use for fax calls on the device? Continue answering questions. 5.Do you have a computer dial-up modem on the same phone line as the device? Are you unsure if you use a computer dial-up modem? If you answer Yes to any of the following questions, you are using a computer dial-up modem: • Do you send and receive faxes directly to and from your computer software applications through a dial-up connection? • Do you send and receive e-mail messages on your computer through a dial-up connection? • Do you access the Internet from your computer through a dial-up connection? Continue answering questions. 6.Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the device? Continue answering questions. 7.Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the device? After you have completed answering the questions, proceed to the next section to select your fax setup case. Select your fax setup case Now that you have answered all the questions about the equipment and services that share the phone line with the device, you are ready to choose the best setup case for your home or office. From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow. If you have answered all the questions in the previous section and have none of the described equipment or services, choose None from the first column in the table. Set up faxing for the device 85
NOTE:If your home or office setup is not described in this section, set up the device as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the device. If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/services sharing your fax lineRecommended fax setup for parallel-type phone systemsRecommended fax setup for serial-type phone systems None (You answered No to all questions.)Case A: Separate fax line (novoice calls received)Refer to your country inSerial-type fax setup DSL service (You answered Yes to question 1 only.)Case B: Set up the devicewith DSLRefer to your country inSerial-type fax setup PBX or ISDN system (You answered Yes to question 2 only.)Case C: Set up the devicewith a PBX phone system oran ISDN line Refer to your country inSerial-type fax setup Distinctive ring service (You answered Yes to question 3 only.)Case D: Fax with a distinctivering service on the same lineRefer to your country inSerial-type fax setup Voice calls (You answered Yes to question 4 only.)Case E: Shared voice/fax lineRefer to your country inSerial-type fax setup Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.)Case F: Shared voice/fax linewith voice mailRefer to your country inSerial-type fax setup Computer dial-up modem (You answered Yes to question 5 only.)Case G: Fax line shared withcomputer modem (no voicecalls received) Not applicable. Voice calls and computer dial- up modem (You answered Yes to questions 4 and 5 only.)Case H: Shared voice/fax linewith computer modemNot applicable. Voice calls and answering machine (You answered Yes to questions 4 and 6 only.)Case I: Shared voice/fax linewith answering machineNot applicable. Voice calls, computer dial-up modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.)Case J: Shared voice/fax linewith computer modem andanswering machine Not applicable. Chapter 8 86 Configure and manage