HP Officejet J5780 User Manual

•If you are loading your original in the document feeder tray, place the paper, with
print side up, in the tray as shown below. Place the pages in the tray so that the
top of the document goes in first.
NOTE:Do not load photos in the document feeder tray to copy. If you are copying
a photo, place it on the glass.
Cause:The print cartridges need to be cleaned or might be out of ink.
Solution:Check the estimated ink levels remaining in the print cartridges. If the
print cartridges are low or out of ink,...

Solution:Use photo paper to make borderless copies.
To make a borderless copy of a photo from the control panel
1.Load 10 x 15 cm (4 x 6 inch) photo paper in the input tray.
2.Load your original photo print side down on the right front corner of the glass.
Position the photo on the glass so the long edge of the photo is along the front
edge of the glass, as indicated by the engraved guides along the edge of the
glass.
3.Press Start Copy Black or Start Copy Color.
The HP All-in-One makes a 10 x 15 cm (4 x...

3.Dry the glass with a dry, soft, lint-free cloth to prevent spotting.
4.Turn on the HP All-in-One.
To clean the lid backing
1.Turn off the HP All-in-One, unplug the power cord, and raise the lid.
NOTE:Depending how long the HP All-in-One is unplugged, the date and
time might be erased. You might need to reset the date and time later, when
you plug the power cord back in.
2.Clean the white document backing with a soft cloth or sponge slightly moistened
with a mild soap and warm water.
Wash the backing...

To resize a document from the control panel
1.Make sure you have paper loaded in the input tray.
2.Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.
3.In the Copy area, press the Reduce/Enlarge button.
4.Do one of the following:
• If you loaded your original in the document feeder tray or on the glass, press
 until Full Page 91%...

•Scanned image shows dotted lines instead of text
•
Text format is incorrect
•
Text is incorrect or missing
•
The scan feature does not work
Scan halts
Cause:The computer system resources might be low.
Solution:Turn off the HP All-in-One and then turn it back on. Turn off the computer
and then turn it back on.
If this does not work, try changing the scan to a lower resolution.
Scan fails
Cause:The computer is not turned on.
Solution:Turn on your computer.
Cause:Your computer is not connected to the HP...

Scan To menu does not appear
Cause:The Scan To menu does not appear if:
•The software that came with the HP All-in-One was not installed or necessary
parts of it are not installed.
•The HP All-in-One is not connected to the computer.
•The computer is turned off.
•You closed the HP Digital Imaging Monitor icon in the Windows system tray on
the taskbar.
Solution:
•Follow the directions in the Setup Poster to install the software that came with the
HP All-in-One.
•Make sure that the HP All-in-One is...

Solution:Load the original print side down on the right front corner of the glass.
To load an original on the scanner glass
1.Remove all originals from the document feeder tray, and then lift the lid on the
HP All-in-One.
2.Load your original print side down on the right front corner of the glass.
3.Close the lid.
Scanned image is incorrectly cropped
Cause:The software is set to automatically crop scanned pictures.
Solution:The Autocrop feature crops anything that is not part of the main image.
Sometimes...

Text format is incorrect
Cause:The scan document settings are incorrect.
Solution:Some programs cannot handle framed text formatting. Framed text is one
of the scan document settings. It maintains complex layouts, such as multiple columns
from a newsletter, by putting the text in different frames (boxes) in the destination
application.
Text is incorrect or missing
Cause:The brightness is not set correctly.
Solution:Adjust the brightness, and then rescan the original.
Cause:Debris might be stuck on the...

3.Dry the backing with a dry, soft, lint-free cloth.
CAUTION:Do not use paper-based wipes, as these might scratch the
backing.
4.If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual
alcohol.
CAUTION:Be careful not to spill alcohol on the glass or exterior of the HP All-
in-One, as this might damage the device.
Cause:The scan document settings are not set to the correct optical character...

Use one of the following to retrieve an update for your device:
•Use your Web browser to download an update for the HP All-in-One from
www.hp.com/support. The file will be a self-extracting executable with the
extension .exe. When you double-click the .exe file, the Device Update Wizard
opens on your computer.
•Use the Software Update utility, provided with the software you installed with the
HP All-in-One, to automatically search the HP support website for device updates at
predetermined intervals. For...