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HP Officejet J5780 User Manual

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Page 261

Call in North America during warranty
Call 1-800-474-6836 (1-800-HP invent). U.S. and Canada phone support is available in both English
and Spanish languages 24 hours a day, 7 days a week (days and hours of support may change
without notice). This service is free during the warranty period. A fee may apply outside the warranty
period.
Call elsewhere in the world
To find support and warranty information, go to the HP website at www.hp.com/support. If prompted,
choose your country/region, and then click...

Page 262

Chapter 14
260 HP warranty and support
 

Page 263

HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see Pack the HP All-in-One.
Prepare the HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested to
send the HP All-in-One in for service, make sure you remove and keep the following items before
returning your device:
•The print cartridges
•The control panel faceplate
•The power cord, USB cable, and any other cable connected to the HP All-in-One...

Page 264

To remove print cartridges before shipment
1.Turn on the HP All-in-One and wait until the print carriage is idle and silent. If the HP All-in-One
will not turn on, skip this step and go to step 2.
2.Open the print cartridge door.
3.Remove the print cartridges from their slots.
NOTE:If the HP All-in-One does not turn on, you can unplug the power cord and then
manually slide the print carriage to the far right side to remove the print cartridges.
4.Place the print cartridges in an airtight plastic...

Page 265

5.Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-in-
One.
CAUTION:The replacement HP All-in-One might not come with a control panel faceplate.
Store your control panel faceplate in a safe place, and when the replacement HP All-in-One
arrives, reattach your control panel faceplate. You must attach your control panel faceplate
to use the control panel functions on the replacement HP All-in-One.
NOTE:See the Setup Poster that came with the HP All-in-One for...

Page 266

Chapter 14
264 HP warranty and support
 

Page 267

15 Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
•
System requirements
•
Paper specifications
•
Print specifications
•
Copy specifications
•
Fax specifications
•
Scan specifications
•
Physical specifications
•
Power specifications
•
Environmental specifications
•
Memory specifications
•
Environmental product stewardship program
•
Regulatory notices
•
Declaration of conformity (European Economic Area)
•
HP...

Page 268

Recommended requirements
•Windows 2000: Intel Pentium III or higher processor, 256 MB RAM, 500 MB free hard disk
space
•Windows XP (32-bit): Intel Pentium III or higher processor, 256 MB RAM, 500 MB free hard
disk space
•Windows XP x64: Intel Pentium III or higher processor, 256 MB RAM, 500 MB free hard disk
space
•Mac OS X (10.3.8, 10.4.x): 400 MHz Power PC G3 (v10.3.8 and v10.4.x) or 1.83 GHz Intel Core
Duo (v10.4.x), 256 MB memory, 600 MB free hard disk space
•Microsoft Internet Explorer 6.0 or later...

Page 269

TypeSize
Legal: 216 x 356 mm (8.5 x 14 inches)
EnvelopesU.S. #10: 105 x 241 mm (4.125 x 9.5 inches)
U.S. #9: 98 x 225 mm (3.9 x 8.9 inches)
A2: 111 x 146 mm (4.4 x 5.8 inches)
DL: 110 x 220 mm (4.3 x 8.7 inches)
C6: 114 x 162 mm (4.5 x 6.4 inches)
Transparency filmLetter: 216 x 279 mm (8.5 x 11 inches)
A4: 210 x 297 mm
Premium photo paper102 x 152 mm (4 x 6 inches)
Letter: 216 x 280 mm (8.5 x 11 inches)
A4: 210 x 297 mm
CardsA6: 105 x 148.5 mm
Index card: 76 x 127 mm (3 x 5 inches)
Index card: 101 x 152...

Page 270

Copy specifications
•Digital image processing
•Up to 100 copies from original (varies by model)
•Digital zoom: from 25 to 400% (varies by model)
•Fit to page, pre-scan
•Copy speeds vary according to the complexity of the document
Mode
TypeScan resolution
(dpi)1
BestBlackup to 600 x 1200
 Colorup to 600 x 1200
NormalBlackup to 300 x 300
 Colorup to 300 x 300
FastBlackup to 300 x 300
 Colorup to 300 x 300
1 Maximum at 400% scaling.
Fax specifications
•Walk-up black-and-white and color fax capability.
•Up...
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