HP OfficeJet J4660 User Manual

							
monitors the line. If the device detects fax tones, it receives the fax. If the call is a
voice call, the answering machine records the incoming message.
To set the number of rings before answering via the device control panel
1. Press  Setup.
2. Press the right arrow 
 to select  Fax Settings , and then press  OK.
3. Press the right arrow 
 to select  Answer Options , and then press OK.
4. Press the right arrow 
 to select  Rings to Answer , and then press OK.
5. Enter the appropriate number of rings by using the keypad, or press the left arrow
 or the right arrow  to change the number of rings.
6. Press  OK to accept the setting.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number
is assigned a different ring pattern. You can set up the device to answer incoming calls
that have a specific ring pattern.
If you connect the device to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and  another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the device
detects the specified ring pattern, it answers the call and receives the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is  All
Rings .
NOTE: The HP fax cannot receive faxes when the main phone number is off the
hook.
To change the answer ring pattern for  distinctive ring via the device control panel
1. Verify that the device is set to answer fax calls automatically.
2. Press  Setup.
3. Press the right arrow 
 to select  Basic Settings , and then press  OK.
4. Press the right arrow 
 to select  Ring Pattern , and then press  OK.
When the phone rings with the ring pattern  assigned to your fax line, the device
answers the call and receives the fax.
Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it is sending or
receiving a fax. If it detects an error signal during the transmission and the error-
correction setting is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are  having trouble sending or receiving a fax, and
you want to accept the errors in the transmission. Turning off the setting might be
useful when you are trying to send a fax to another country/region or receive a fax
from another country/region, or if you are using a satellite phone connection.
Change fax settings 57
 
						

							
To set the fax error-correction mode
1.Press  Setup.
2. Press the right arrow 
 to select  Fax Settings , and then press  OK.
3. Press the right arrow 
 to select  Error Correction , and then press OK.
4. Press the right arrow 
 to select  On or  Off, and then press  OK.
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone . Do not change the setting unless you know that your phone line cannot use
tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1.Press  Setup.
2. Press the right arrow 
 to select  Basic Settings , and then press  OK.
3. Press the right arrow 
 to select  Tone or Pulse , and then press  OK.
4. Press the right arrow 
 to select the appropriate option, and then press  OK.
Set the redial options
If the device was unable to send a fax because the receiving fax machine did not
answer or was busy, the device attempts to redial based on the settings for the busy-
redial and no-answer-redial options. Use the following procedure to turn the options on
or off.
• Busy redial : If this option is turned on, the device redials automatically if it
receives a busy signal. The factory-set default for this option is  ON.
• No answer redial : If this option is turned on, the device redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is  OFF.
To set the redial options
1. Press  Setup.
2. Press the right arrow 
 to select  Fax Settings , and then press  OK.
3. Press the right arrow 
 to select  Redial Options , and then press  OK.
4. Press the right arrow 
 to select the appropriate  Busy Redial or No Answer
Redial  options, and then press  OK.
Set the fax speed
You can set the fax speed used to communicate between your device and other fax
machines when sending and receiving faxes. The default fax speed is  Fast.
If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
Chapter 6
58 Fax
 
						

							
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, you might want to try setting
the  Fax Speed  setting to Medium or Slow . The following table provides the available
fax speed settings.
Fax speed settingFax speed
Fastv.34 (33600 baud)
Mediumv.17 (14400 baud)
Slowv.29 (9600 baud)
To set the fax speed from the device control panel
1. Press  Setup.
2. Press the right arrow 
 to select  Fax Settings , and then press  OK.
3. Press the right arrow 
 to select  Fax Speed , and then press  OK.
4. Select an option using the arrow keys, and then press  OK.
Fax over the Internet
You may subscribe to a low cost phone service that allows you to send and receive
faxes with your device by using the Internet.  This method is called Fax over Internet
Protocol (FoIP). You probably use a  FoIP service (provided by your telephone
company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the
port labeled 1-LINE on the device. This means that your connection to the
Internet must be done either through a converter box (which supplies regular
analog phone jacks for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33600bps). If you experience problems sending and
receiving faxes while using an Internet fax service, use a slower fax speed. You can
do this by changing the  Fax Speed setting from  High (the default) to  Medium. For
information on changing this setting, see 
Set the fax speed .
If you have questions about internet faxing, contact your internet faxing services
support department.
Fax over the Internet 59
 
						

							
Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set
up properly for faxing. Perform this test after you have completed setting up the device
for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report
for information on how to fix the problem and rerun the test.
To test fax setup
1. Set up the device for faxing according to your particular home or office setup
instructions.
2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the
main tray before starting the test.
3. From the device control panel, press  Setup.
4. Press the right arrow 
 to select  Tools, and then press  OK.
5. Press the right arrow 
 to select  Run Fax Test , and then press  OK.
The device displays the status of the test on the display and prints a report.
6. Review the report.
• If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause problems faxing.
• If the test fails, review the report for more information on how to fix any problems found.
Use reports
You can set up the device to print error reports and confirmation reports automatically
for each fax you send and receive. You  can also manually print system reports as
required; these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control-panel display after each transaction.
•
Print fax confirmation reports
•
Print fax error reports
•
Print and view the fax log
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60 Fax
 
						

							
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either  On Fax
Send  or Send & Receive .
The default fax confirmation setting is  Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each
transaction.
To enable fax confirmation
1. Press  Setup.
2. Press the right arrow 
 to select  Print Report , and then press  OK.
3. Press the right arrow 
 to select  Fax Confirmation , and then press OK.
4. Press the right arrow 
 to select one of the following, and then press  OK.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
On Fax SendPrints a fax confirmation report for every fax you send.
On Fax ReceivePrints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report for every fax you send and receive.
TIP: If you choose  On Fax Send or Send & Receive , and scan your fax to
send from memory, you can include an image of  the first page of the fax on the
Fax Sent Confirmation  report. Press Setup, press  Fax Confirmation , and
then press  On Fax Send  again. Select  On from the  Image on Fax Send
Report  menu.
Print fax error reports
You can configure the device so that it automatically prints a report when there is an
error during transmission or reception.
To set the device to  print fax error reports automatically
1. Press  Setup.
2. Press the right arrow 
 to select  Print Report , and then press  OK.
3. Press the right arrow 
 to select  Fax Error , and then press  OK.
4. Press the right arrow 
 to select one of the following, and then press  OK.
Send & ReceivePrints whenever a fax error occurs. This is the default setting.
OffDoes not print any fax error reports.
On Fax SendPrints whenever a transmission error occurs.
On Fax ReceivePrints whenever a receiving error occurs.
Use reports 61
 
						

							
Print and view the fax log
The logs list faxes that have been sent from the device control panel and all faxes that
have been received.
You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
To view the fax log from the HP photo and imaging software
1. At the computer, open the HP photo and imaging software. For more information,
see 
Use the HP photo and imaging software .
2. See the onscreen Help for the HP photo and imaging software for further
instructions.
The log lists faxes that have been sent from the device control panel and the HP
photo and imaging software and all faxes that have been received.
To print the fax log from the device control panel
1. Press  Setup.
2. Press the right arrow 
 to select  Print Report , and then press  OK.
3. Press the right arrow 
 to select  Fax Log, and then press  OK.
4. Press  OK again to print the log.
Cancel a fax
You can cancel a fax you are sending or receiving at any time.
To cancel a fax
▲ Press  Cancel  on the device control panel to stop a fax you are sending or
receiving. If the device does not stop faxing, press  Cancel again.
The device prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
To cancel a number you are dialing
▲ Press  Cancel  to cancel a number you are currently dialing.
Chapter 6
62
Fax
 
						

							
7 Configure and manage
This section is intended for the administrator or individual who is responsible for
managing the device. This section contains information about the following topics.
•
Manage the device
•
Use device management tools
•
Understand the self-test report
•
Set up faxing for the device
•
Configure the device (Windows)
•
Configure the device (Mac OS)
•
Set up the device for wireless communication (HP Officejet J4680 only)
•
Uninstall and reinstall the software
Manage the device
The following, common tools can be used to manage the device. For information about
accessing and using the tools, see 
Use device management tools .
NOTE: Specific procedures might include other methods.
Windows
• Device control panel
• Printer driver
• Toolbox
Mac OS
• Device control panel
• HP Printer Utility
•
Monitor the device
•
Administer the device
Monitor the device
This section provides instructions for monitoring the device.
Use this tool...to obtain the following information...
Device control panelObtain information about the status of jobs
that are being processed, the operating status
of the device, and the status of ink cartridges.
Toolbox (Windows)Ink cartridge information:  Click the
Estimated Ink Levels  tab to view the ink-
level information, and then scroll to display
the  Cartridge Details  button. Click the
Configure and manage 63
 
						

							
Use this tool...to obtain the following information...
Cartridge Details button to view information
about replacement ink cartridges.*
HP Printer Utility (Mac OS)Ink cartridge information:  Open the
Information and Support  panel and click
Supplies Status . *
* Ink level warnings and indicators provide estimates for planning purposes only.
When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
ink cartridges until print quality becomes unacceptable.
Administer the device
This section provides information about administering the device and modifying
settings.
Use this tool...to do the following...
Device control panel•Language and country/region:  Press Setup,
select  Basic Settings , and then select  Set
Langugage .
•Set the date and time:  Press Setup, press
Basic Settings , and then press  Date and Time.
Toolbox (Windows)Perform device maintenance tasks:  Click the
Device Services  tab.
HP Printer Utility (Mac OS)•Change tray settings:  Click Paper Handling
from the  Printer Settings  panel.
•Perform device maintenance tasks:  Open
the  Information and Support  panel, and then
click the option for the task that you want to
perform.
Use device management tools
•Toolbox (Windows)
•
Embedded Web server (HP Officejet J4680 only)
•
HP Printer Utility (Mac OS)
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE: The Toolbox can be installed from the Starter CD by selecting the full
installation option if the computer meets the system requirements.
•Open the Toolbox
•
Toolbox tabs
Chapter 7 (continued)
64 Configure and manage
 
						

							
Open the Toolbox
• From the HP Solution Center, click the Settings menu, point to  Print Settings,
and then click  Printer Toolbox .
• Right-click the  HP Digital Imaging Monitor  in the taskbar, point to Printer Model
Name  and then click  Display Printer Toolbox .
Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Estimated Ink Level•Ink Level Information:  Shows estimated ink
level for each cartridge.
NOTE: Ink level warnings and indicators
provide estimates for planning purposes only.
When you receive a low-ink warning message,
consider having a replacement cartridge
available to avoid possible printing delays. You
do not need to replace the ink cartridges until
print quality becomes unacceptable.
•Shop Online:  Provides access to a Web site
from which you can order printing supplies for
the device online.
•Order by Phone:  Shows telephone numbers
that you can call to order supplies for the
device. Telephone numbers are not available
for all countries/regions.
•Cartridge Details:  Shows order numbers and
expiration dates of the installed ink cartridges.
InformationPrinter Information:  Shows the device hardware.
Information tab options include:
Hardware information
Device Services•Print a Diagnostic Page:  Allows you to print a
report that gives device information, including
connection type, errors, and firmware
information.
•Print a Test Page:  Allows you to print the self-
test report of the device. This page contains
information about the device and ink
cartridges. For more information, see
Understand the self-test report .
•Align the Ink Cartridges:  Guides you through
aligning the ink cartridges. For more
information, see 
Align the ink cartridges .
•Clean the Ink Cartridges:  Guides you through
cleaning the ink cartridges. For more
information, see 
Clean the ink cartridges .
•Back of Page Smear Cleaning:  Cleans the
ribs of the device if ink is smearing on the page.
•Paper Feed Cleaning:  Cleans the paper
rollers of the device.
Use device management tools 65
 
						

							
Embedded Web server (HP Officejet J4680 only)
When the device is connected to a network, you can use the embedded Web server to
view status information, change settings, and manage it from your computer.
NOTE:For a list of system requirements for the embedded Web server, see
Embedded Web server specifications .
Some settings might be restricted by the requirement for a password.
You can open and use the embedded Web server without being connected to the
Internet; however, some features will not be available.
This section contains the following topics:
•
To open the embedded Web server
•
Embedded Web server pages
To open the embedded Web server
You can open the embedded Web server by using these methods:
NOTE: To open the embedded Web server from the printer driver (Windows), or
the HP Printer Utility (Mac OS), the device must be on a network and must have an
IP address.
• Web browser:  In a supported Web browser on your computer, type the IP address
that has been assigned to the device.
For example, if the IP address is 123.123.123.123, type the following address into
the Web browser:  http://123.123.123.123
The IP address for the device is listed on the wireless test page (HP Officejet
J4680 only). For more information, see 
To print a wireless test page .
After opening the embedded Web server, you can bookmark it so that you can
return to it quickly in the future.
• HP Printer Utility (Mac OS):  On the Printer Settings  panel, click Additional
Settings , and then click the  Open Embedded Web Server  button.
Embedded Web server pages
The embedded Web server contains pages that you can use to view product
information and change device settings. The pages also contain links to other e-
services.
Pages/buttonsContents
Information pageShows status information about the device, its ink
supplies and usage, and a log of device events
(such as errors).
Settings pageShows the settings that have been configured for
the device and gives you the ability to change
these settings.
Networking pageShows network status and the network settings that
have been configured for the device. These pages
only appear if the device is connected to a network.
Chapter 7
66 Configure and manage