HP OfficeJet J4660 User Manual

Fax tones are recorded on my answering machineSolution:
• When you have an answering machine on  the same phone line you use for fax
calls, try connecting the answering machine directly to the device as described
in 
Case I: Shared voice/fax line with answering machine . If you do not connect
the answering machine as recommended, fax tones might be recorded on your
answering machine.
• Make sure the device is set to receive faxes automatically and that the  Rings
to Answer  setting is correct. The...

The computer cannot receive faxes (Fax to PC)Cause: the HP Digital Imaging Monitor  is turned off.
Solution: Check the taskbar and ensure that the  HP Digital Imaging Monitor is
turned on at all times.
Cause: The computer selected to receive faxes is turned off.
Solution: Make sure the computer selected to receive faxes is switched on at all
times.
Cause: Different computers are configured for setup and receiving faxes and one
of them may be switched off.
Solution: If the computer receiving faxes is...

Check the wireless communication settings
• Make sure the computer’s wireless card is set to the correct wireless profile. Awireless profile is a set of network settings unique to a given network. A single
wireless card might have several wireless profiles (for example, one for a home
network and one for an office network). Open the Configuration utility for the
network card installed on your computer, and ensure that the profile selected is the
profile for the device’s network.
• Make sure the device’s...

device access to the network. If the WAP filters MAC addresses, then the device’s
MAC address must be added to the WAP’s list of accepted MAC addresses.
• Print the wireless configuration page. For more information, see 
Print wireless
configuration settings.
• Open the WAP’s configuration utility, and add the device’s hardware address to the list of accepted MAC addresses.
Reset network configuration settings
If the device is still unable to communicate with the network, reset the device’s network...

Check the computer system
• Make sure that your computer is running one of the supported operating systems.
• Make sure that the computer meets  at least the minimum system requirements.
Check the device to ensure the following
• Power light is on and not blinking. When the device is first turned on, it takes approximately 45 seconds to warm up.
• The device is in the Ready state, and no other lights on the device control panel are lit or blinking. If lights are lit or blinking, see the message on the...

Check the computer system
• Make sure that your computer is running one of the supported operating systems.
• Make sure that the computer meets at least the minimum system requirements.
Clear jams
Occasionally, media becomes jammed during a job. Try the following remedies before
you attempt to clear the jam.
• Make sure that you are printing with media that meets specifications. For moreinformation, see 
Understand specifications for supported media .
• Make sure that you are printing with media that is...

2.Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it from the rollers, check
the rollers and wheels for torn pieces of paper that might be remaining inside
the device. If you do not remove all the pieces of paper from the device, more
paper jams are likely to occur.
3. Replace the rear door. Gently push the  door forward until it snaps into place.
4. Press  OK to continue the current job.
To clear a paper jam in the automatic document feeder
1. Lift the cover...

Avoid paper jams
To help avoid paper jams, follow these guidelines.
• Remove printed papers from the output tray frequently.
• Prevent curled or wrinkled paper by storing all unused paper flat in a resealablebag.
• Ensure that paper loaded in the input tray  lays flat and the edges are not bent or
torn.
• Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input tray must be the same size and type.
• Adjust the paper-width guide in the input tray to...

AHP supplies and accessories
This section provides information on HP supplies and accessories for the device. The information
is subject to changes, visit the HP Web site (www.hpshopping.com ) for the latest updates. You
may also make purchases through the Web site.
•
Order printing supplies online
•
Supplies
Order printing supplies online
Besides the HP Web site, you may order printing supplies using the following tools:
• Toolbox (Windows):  On the Estimated Ink Level  tab, click Shop Online .
• HP...

BSupport and warranty
The information in Maintain and troubleshoot  suggests solutions to common problems. If your
device is not operating correctly and those suggestions did not solve your problem, try using one
of the following support services to obtain assistance.
This section contains the following topics:
•
Hewlett-Packard limited warranty statement
•
Obtain electronic support
•
Obtain HP telephone support
•
Prepare the device for shipment
•
Pack the device
156 Support and warranty