HP OfficeJet J4660 User Manual

Hewlett-Packard limited warranty statement
Hewlett-Packard limited warranty statement157
 

Obtain electronic support
To find support and warranty information, go to the HP Web site at www.hp.com/support. If
prompted, choose your country/region, and then click  Contact HP for information on calling for
technical support.
This Web site also offers technical support, drivers, supplies, ordering information and other
options such as:
• Access online support pages.
• Send HP an e-mail message for answers to your questions.
• Connect with an HP technician by using online chat.
• Check for software...

Support process
If you have a problem, follow these steps
1.Check the documentation that came with the device.
2. Visit the HP online support Web site at 
www.hp.com/support . HP online support is available
to all HP customers. It is the fastest source for up-to-date device info\
rmation and expert
assistance and includes the following features:
• Fast access to qualified online support specialists
• Software and driver updates for the HP All-in-One
• Valuable troubleshooting information for common...

Additional warranty options
Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/support, select your country/region and language, then explore the services and warranty area for
information about the extended service plans.
HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see Pack the device .
Call HP Korea customer support
Appendix B
160
Support and warranty
 

Prepare the device for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested
to send the device in for service, make sure you remove and keep the following items before
returning your device:
• The ink cartridges
• The power cord, USB cable, and any other cable connected to the device
• Any paper loaded in the main tray
• Remove any originals you might have loaded in the device
This section contains the following topics:
•
Remove the ink cartridges...

3.Remove the ink cartridges from their slots by grasping each between your thumb and
forefinger and pulling it firmly toward you.
4.Place the ink cartridges in an airtight plastic container so they will not dry out, and put them
aside. Do not send them with the device unless the HP customer support call agent instructs
you to.
5. Close the front access door and wait a few minutes  for the print carriage to move back to its
home position (on the left side).
6. After the scanner is idle and has returned...

If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty...

CDevice specifications
For media and media-handling specifications, see Understand specifications for supported media .
•
Physical specifications
•
Product features and capacities
•
Processor and memory specifications
•
System requirements
•
Network protocol specifications
•
Embedded Web server specifications
•
Print specifications
•
Fax specifications
•
Scan specifications
•
Environmental specifications
•
Electrical specifications
•
Acoustic emission specifications (print in Draft mode, noise levels...

Product features and capacities
FeatureCapacity
Connectivity•USB 2.0-compliant high speed device
• Wireless: 802.11b and 802.11g (HP Officejet J4680 only)
Ink cartridgesBlack and tri-color ink cartridge
Supply yieldsVisit www.hp.com/pageyield/  for more
information on estimated ink cartridge yields.
Device languagesHP PCL 3 GUI
Duty cycleUp to 3000 pages per month
Device control panel language support
Language availability varies by country/region.Bulgarian, Croatian, Czech, Danish, Dutch,
English,...

Minimum requirements
•Windows 2000 Service Pack 4:  Intel Pentium II or Celeron processor, 128 MB RAM, 200
MB free hard disk space
• Windows XP (32-bit):  Intel Pentium II or Celeron processor, 512 MB RAM, 410 MB free hard
disk space
• Microsoft® Windows® x64:  AMD Athlon 64, AMD Opteron, Intel Xeon processor with Intel
EM64T support, or Intel Pentium 4 processor with  Intel EM64T support, 128 MB RAM, 200
MB free hard disk space, Microsoft Internet Explorer 6.0
• Windows Vista:  800 MHz 32-bit (x86) or...