HP OfficeJet J4660 User Manual

If you have lines or dust appearing on scanned documents or faxes, clean the mylar
strip in the ADF.
To clean the rollers or separator pad
1.Remove all originals from the document feeder tray.
2. Lift the automatic document feeder cover (1).
This provides easy access to the rollers (2) and separator pad (3), as shown below.
1Automatic document feeder cover
2Rollers
3Separator pad
3.Lightly dampen a clean lint-free cloth with distilled water, then squeeze any excess
liquid from the cloth.
4. Use the damp...

To clean the plastic strip inside the automatic document feeder
1.Turn off the device and unplug the power cord.
NOTE: Depending how long the device is unplugged, the date and time might
be erased. You might need to reset the date and time later, when you plug the
power cord back in.
2. Lift the cover of the automatic document feeder until it stops, and then gently pry
the cover to release the catch.
3.Continue lifting the automatic document feeder cover to the vertical position.
Chapter 8
118 Maintain...

4.Lift the automatic document feeder mechanism.
5.Clean the plastic strip with a soft  cloth or sponge slightly moistened with a
nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride
on the plastic strip, since they can damage  it. Do not place or spray liquid
directly on the plastic strip. The liquid might seep under the glass and damage
the device.
6. Gently lower the automatic document feeder mechanism to avoid dislodging the
plastic strip, and then close...

• The device is set as the current or default printer. For Windows, set it as thedefault in the Printers folder. For the Mac OS, set it as the default in the Printers &
Faxes section of the System Preferences. See your computers documentation for
more information.
• Pause Printing  is not selected if you are using a computer running Windows.
• You are not running too many programs  when you are performing a task. Close
programs that you are not using or  restart the computer before attempting the task...

The device is not responding (nothing prints)
There are print jobs stuck in the print queue
Open the print queue, cancel all documents, and then reboot the computer. Try to print
after the computer reboots. Refer to the Help system for the operating system for more
information.
Check the device setup
For more information, see 
General troubleshooting tips and resources.
Check the device software installation
If the device is turned off when printing, an alert message should appear on your
computer...

Check the media settings
• Make sure you select the correct print quality settings in the printer driver for the
media loaded in the trays.
• Make sure the page settings in the printer driver match the page size of media loaded in the tray.
More than one page is being picked
For more information on paper-feed problems, see 
Solve paper-feed problems .
There is a blank page in the file
Check the file to make sure there is no blank page.
Something on the page is missing or incorrect
Check the margin...

Check the margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin
settings for the document do not exceed the printable area of your device. For more
information, see 
Set minimum margins.
Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the
settings in the printer driver. For more information, see 
Change print settings .
Check the device location and length of USB cable
High electromagnetic...

Common poor quality printout problems
Check the ink cartridges
Make sure the correct ink cartridges are installed and the ink cartridges are not low on
ink. For more information, see 
Manage the device  and Work with ink cartridges .
HP cannot guarantee the quality of non-HP ink cartridges.
Check the paper quality
The paper might be too moist or too rough. Make sure the media meets HP
specifications, and try to print again. For more information, see 
Understand
specifications for supported media .
Check...

Check the document file
The document file may be damaged. If you can print other documents from the same
application, try printing a backup copy of your document, if available.
Align the ink cartridges
Align the ink cartridges. For more information, see 
Align the ink cartridges .
Ink is smearing
Check the print settings
• When you print documents that use much ink, allow more time to dry before
handling the printouts. This is especially true for transparencies. In the printer
driver, select the  Best...

Clean the ink cartridge
The ink cartridges may need to be cleaned. For more information, see, 
Clean the ink
cartridges.
Output is faded or dull colored
Check the print mode
The Draft  or Fast  mode in the printer driver allows you  to print at a faster rate, which is
good for printing drafts. To get better results, select  Normal or Best . For more
information, see 
Change print settings .
Check the paper type setting
When printing on transparencies or other special media, select the corresponding...