HP Officejet H470wbt User Manual

							Obtain HP telephone support107
 
						

							Placing a call
Call HP support while you are in front of the computer and the HP Printer. Be prepared to provide
the following information:
• Model number (located on the label on the front of the HP Printer)
• Serial number (located on the back or bottom of the HP Printer)
• Messages that appear when the situation occurs
• Answers to these questions:
◦Has this situation happened before?
◦ Can you re-create it?
◦ Did you add any new hardware or software to  your computer at about the time that this
situation began?
◦ Did anything else occur prior to this situation (such as a thunderstorm, HP Printer was
moved, etc.)?
After the phone support period
After the phone support period, help is available from  HP at an additional cost. Help may also be
available at the HP online support Web site: www.hp.com/support . Contact your HP dealer or call
the support phone number for your country/region to learn more about support options.
Additional warranty options
Extended service plans are available for the HP Printer at additional costs. Go to www.hp.com/support , select your country/region and language, then explore the services and warranty area for
information about the extended service plans.
Appendix B
108
Support and warranty
 
						

							HP Quick Exchange Service (Japan)
For instructions on how to pack your device for exchange, see Pack the device.
Prepare the device for shipment
If after contacting HP Customer Support or returning to the point of purchase, you are requested
to send the device in for service, make sure you remove and keep the following items before
returning your device:
• The print cartridges
• The power cord, USB cable, memory cards, USB wireless devices, and any other cable
connected to the device
• Any paper loaded in the input tray
• Remove any originals you might have loaded in the device
Remove the print cartridges before shipment
Before you return the device, make sure you remove your print cartridges.
NOTE: This information does not apply to customers in Japan.
Prepare the device for shipment 109
 
						

							To remove print cartridges before shipment
1.With the device turned on, open the front access cover. Wait for the carriage to stop moving.
This should take only a few seconds.
CAUTION: Only remove or install print cartridges when the print cartridge carriage
stops moving.
2. Lift the print cartridge latch open and gently  remove the print cartridge from its cradle
compartment.
3. Place the print cartridges in an airtight plastic container so they will not dry out, and put them
aside. Do not send them with the device unless the HP customer support call agent instructs
you to.
4. Close the front access cover and wait a few minutes for the print carriage to move back to its
home position (on the left side).
5. Press the Power  button to turn off the device.
Pack the device
Complete the following steps after you have prepared the device for shipment.
Appendix B
110
Support and warranty
 
						

							To pack the device
1.If available, pack the device for shipment by using the original packaging materials, or use
the packaging materials that came with your replacement device.
If you do not have the original  packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
• Your name, address, and a phone number where you can be reached during the day.
Pack the device111
 
						

							CDevice specifications
For media and media-handling specifications, see Understand specifications for supported media .
•
Physical specifications
•
Product features and capacities
•
Processor and memory specifications
•
System requirements
•
Print resolution
•
Environmental specifications
•
Electrical specifications
•
Acoustic emission specifications (noise levels per ISO 7779)
•
Memory card specifications
Physical specifications
Size (width x depth x height)
• Device:  340.2 by 163.8 by 80.5 mm (13.4 by 6.45 by 3.15 inches)
• Device with battery:  340.2 x 184.8 x 80.5 mm (13.4 x 7.28 x 3.15 inches)
Device weight (does not include printing supplies)
• Device:  2.0 kg (4.2 lb)
• Device with battery:  2.1 kg (4.63 lb)
Product features and capacities
FeatureCapacity
Connectivity• USB Device Port: Hi-Speed USB 2.0
• PictBridge/USB 1.1 Full Speed Host Port
• Secure Digital (SD) card
• Multimedia card (MMC)
• Bluetooth 2.0 Enhanced Data Rate,
backward compatible with 1.0 (through
USB Device Port)
Bluetooth Profiles supported: HCRP,
BPP, BIP, OPP, SDP
• 802.11 b/g (through USB Host Port)
Print methodDrop-on-demand thermal inkjet printing
Print cartridgesTwo print cartridges (black, tri-color, gray, and
photo print)
Supply yieldsVisit www.hp.com/pageyield/  for more
information on estimated print cartridge yields.
Device languagesHP PCL 3 enhanced
Font support13 built-in fonts for portrait orientation.
112 Device specifications
 
						

							FeatureCapacity
US fonts: CG Times, CG Times Italic,
Universe, Universe Italic, Courier, Courier
Italic, Letter Gothic, Letter Gothic Italic.
Fonts for Bluetooth printing*US fonts: CG Times, CG Times Italic,
Universe, Universe Italic, Courier, Courier
Italic, Letter Gothic, Letter Gothic Italic
Asian fonts**: Simplified Chinese, Traditional
Chinese, Japanese, Korean
*These fonts are also used for printing from
mobile phones.
**Included in models for some countries/
regions.
Duty cycleUp to 500 pages per month
Processor and memory specifications
Device processor
192MHz ARM9463ES
Device memory
• 32 MB built-in RAM
• 8 MB built-in MROM + 2 MB built-in Flash ROM
System requirements
NOTE:For the most current information about supported operating systems and system
requirements, visit http://www.hp.com/support/ .
Operating system compatibility
• Windows 2000, Windows XP, Windows XP  x64 (Professional and Home Editions), Windows
Vista
NOTE: For Windows 2000, only printer drivers and the Toolbox are available.
• Mac OS X (v10.3.9 and higher, v10.4.6 and higher)
• Linux
Minimum requirements
•Windows 2000 Service Pack 4:  Intel Pentium II or Celeron processor, 128 MB RAM, 150
MB free hard disk space
Microsoft Internet Explorer 6.0
• Windows XP (32-bit):  Intel Pentium II or Celeron processor, 128 MB RAM, 300 MB free hard
disk space
Microsoft Internet Explorer 6.0
• Windows XP x64:  AMD Athlon 64, AMD Opteron, Intel Xeon processor with Intel EM64T
support, or Intel Pentium 4 processor with Intel EM64T support, 128 MB RAM, 270 MB free
hard disk space
Microsoft Internet Explorer 6.0
(continued)
System requirements113
 
						

							•Windows Vista:  800 Mhz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 730 MB free
hard disk space.
Microsoft Internet Explorer 7.0
• Mac OS X (v10.3.9 and higher, v10.4.6 and higher):  400 MHz Power PC G3 (v10.3.9 and
higher, v10.4.6 and higher) or 1.83 GHz Intel Core Duo (v10.4.6 and higher), 256 MB
memory, 200 MB free hard disk space
QuickTime 5.0 or later
• Adobe Acrobat Reader 5.0 or later
Recommended requirements
• Windows 2000 Service Pack 4:  Intel Pentium III or higher processor, 200 MB RAM, 150 MB
free hard disk space
• Windows XP (32-bit):  Intel Pentium III or higher processor, 256 MB RAM, 350 MB free hard
disk space
• Windows XP x64:  AMD Athlon 64, AMD Opteron, Intel Xeon processor with Intel EM64T
support, or Intel Pentium 4 processor with Intel  EM64T support, 256 MB RAM, 340 MB free
hard disk space
• Windows Vista:   1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB RAM, 790 MB free hard
disk space.
• Mac OS X (v10.3.9 and higher, v10.4.6 and higher):  400 MHz Power PC G4 (v10.3.9 and
higher, v10.4.6 and higher) or 1.83 GHz Intel Core Duo (v10.4.6 and higher), 256 MB
memory, 500 MB free hard disk space
Print resolution
Black
Up to 1200 dpi with pigmented black ink
Color
HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP\
 Premium
Plus photo papers with 1200 by 1200 input dpi)
Environmental specifications
Operating environment
Operating temperature:
Recommended relative humidity: 25 to 75% noncondensing
◦ Recommended operating conditions: 15° to 32° C (59° to 90° F)
◦ Maximum: 0° to 55° C (32° to 131° F)
◦ Battery charging: 2.5° to 40° C (36.5° to 104° F)
◦ Battery discharging/using: 0° to 40° C (32° to 104° F)
Storage environment
Storage temperature: -40° to 60° C (-40° to 140° F)
Storage relative humidity: Up to 90% noncondensing at a temperature of 65° C (150° F)
Electrical specifications
Power supply
Universal power adapter, external (HP part number C9279A)
Appendix C
114
Device specifications
 
						

							Power requirements
Input voltage: 100 to 240 VAC (± 10%), 50 to 60 Hz (± 3Hz)
Output voltage: 18.5 Vdc, 3500 mA
Power consumption
34.03 watts
Acoustic emission specifications (noise levels per ISO 7779)
Sound pressure (bystander position)
LpAm 47 (dBA)
Sound power
LwAd 6.1 (BA)
Memory card specifications
• Maximum recommended number of files on a memory card: 1,000
• Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum
• Maximum recommended memory card size: 2 GB (solid state only)
NOTE:Approaching any of the recommended maximums on a memory card might cause
the performance of the device to be slower than expected.
Supported memory card types
• Secure Digital
• MultiMediaCard (MMC)
Memory card specifications115
 
						

							DRegulatory information
This section contains the following topics:
•
Environmental sustainability program
•
FCC statement
•
Other regulatory information
•
Declaration of conformity
Environmental sustainability program
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
HP continuously improves the design processes of its products to minimiz\
e the negative impact
on the office environment and on the communities where devices are manufactured, shipped,
and used. HP has also developed processes to minimize the negative impact of the disposal of
the device at the end of its printing life.
For more information about HPs environmental sustainability program, see 
www.hp.com/hpinfo/globalcitizenship/environment/index.html .
•
Reduction and elimination
•
Energy consumption
•
Energy Star® notice
•
Material safety data sheets
•
Recycling
•
Disposal of waste equipment by users in private households in the European Union
Reduction and elimination
Paper use
This products two-sided (duplex) printing and N-up printing feature (which allows you to print
multiple pages of a document on one sheet of paper) can reduce paper usage and the resulting
demands on natural resources. See this guide for more information about using these features.
Ink use
This products draft mode uses less ink, which might extend the life of the c\
artridges. See the
print drivers online Help for more information.
Ozone-depleting chemicals
Ozone-depleting chemicals, such as chlorofluorocarbons (CFCs), have been eliminated from HP
manufacturing processes.
Energy consumption
This product is designed to reduce power  consumption and save natural resources without
compromising product performance. It has been designed to reduce total energy consumption
both during operation and when the device is not active. Specific information on power
consumption may be found in the printed documentation that came with the HP Printer.
Energy Star® notice
This product is designed to reduce power  consumption and save natural resources without
compromising product performance. It has been designed to reduce total energy consumption
both during operation and when the device is  not active. This product qualifies for ENERGY
116 Regulatory information