HP Officejet H470wbt User Manual

							Podręcznik użytkownika
HP Officejet H470 Printer series
User Guide
 
						

							HP Officejet H470 Printer series
User Guide
 
						

							Copyright information
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Edition 1, 2/2007
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is
subject to change without notice.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Copyright (C) 1991-2, RSA Data
Security, Inc. Created 1991. All rights
reserved.
License to copy and use this software
is granted provided that it is identified
as the RSA Data Security, Inc. MD4
Message-Digest Algorithm in all
material mentioning or referencing
this software or this function.
License is also granted to make and
use derivative works provided that
such works are identified as derived
from the RSA Data Security, Inc. MD4
Message-Digest Algorithm in all
material mentioning or referencing the
derived work.
RSA Data Security, Inc. makes no
representations concerning either the
merchantability of this software or the
suitability of this software for any
particular purpose. It is provided as
is without express or implied
warranty of any kind.
These notices must be retained in any
copies of any part of this
documentation and/or software.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of Hewlett-
Packard, except as allowed under
copyright laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not beliable for technical or editorial errors
or omissions contained herein.
Acknowledgements
Windows and Windows XP are U.S.
registered trademarks of Microsoft
Corporation. Windows Vista is either a
registered trademark or trademark of
Microsoft Corporation in the United
States and/or other countries.
Adobe® and Acrobat® are
trademarks of Adobe Systems
Incorporated.
The Bluetooth trademarks are owned
by its proprietor and used by Hewlett-
Packard Company under license.
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
1. Read and understand all
instructions in the documentation that
comes with the HP Printer.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see 
Maintain andtroubleshoot
.
9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
 
						

							Contents
1 Get startedFind other resources for the product .........................................................................................6
Accessibility ................ ..............................................................................................................7
Understand the device parts ............................. ........................................................................8
Front view .................................................................................................................... .......8
Back and side view ............................................................................................................ .9
Control Panel ................................................................................................................. ...10
Bottom view ................................................................................................................... ...11
Travel tips ................................................................................................................... ............11
2 Install the accessories Install and use the battery ................................................................................................... ....13
Battery safety ................................................................................................................ ....13
Understand the battery ............................................ .........................................................14
Charge and use the battery ..............................................................................................15
Install and use 802.11 and Bluetooth accessories ..................................................................16 Install the 802.11 or Bluetooth wireless USB accessory ...................................................16
802.11 and Bluetooth wireless printing .............................................................................17
About 802.11 ..............................................................................................................17
About Bluetooth .................................................. ........................................................18
3 Use the device Select print media ............................................................................................................ .......19
Tips for selecting and using print media ...........................................................................19
Understand specifications for supported media .................... ............................................21
Understand supported sizes .......................................................................................21
Understand supported media types and weights ........................................................23
Set minimum margins .......................................................................................................23
Load media .................................................................................................................... .........24
Change print settings ......................................................................................................... .....24
To change settings from an application for current jobs (Windows) .................................. 25
To change default settings for all future  jobs (Windows) .......................................... ........25
To change settings (Mac OS) ...........................................................................................25
Use the HP Solution Center (Windows) ..................................................................................25
Print on both sides (duplexing) ..................................... ..........................................................26
Guidelines for printing on both sides of a page .................................................................26
To perform duplexing (Windows) ......................................................................................26
To perform duplexing (Mac OS) ............................................................\
............................ 27
Print on special and custom-sized media . ................................................................. .............27
To print on special or custom-sized media  (Windows) ......................................................27
To print on special or custom-sized media  (Mac OS) ................................................ .......27
Print borderless ............................... ............................................................................... ........28
To print a borderless document (Windows) ......................................................................28
To print a borderless document (Mac OS) ........................................................................29
1
 
						

							Print from mobile devices .......................................................................................................29
Print digital photographs ......................................... ..........................................................29
To print with six-ink color ............................................................................................30
Guidelines for printing photographs .............................. ..............................................30
To print from a PictBridge-compatible  camera ............................................................31
To transfer photos to your computer ...........................................................................31
Print from mobile phones ..................................................................................................31 To install the Mobile  Printing Application on the  phone ............................................ ..32
To print from a mobile phone ......................................................................................32
Print from Pocket PC devices ...........................................................................................32 To install HP Mobile Printing for Pocket PC ................................................................33
To print from Pocket PC devices  .................................................. ..............................33
Print from Palm OS devices ..............................................................................................34 To install Printboy .......................................................................................................34
To install a wireless card ............................................................................................34
To print using standard Palm OS applications ............... .............................................35
To choose a default printer (optional) .........................................................................35
To print using Documents To Go ................................................................................35
Use memory devices ............................................................................................................ ..35
Print from memory cards and USB Flash drives ...............................................................35
Cancel a print job ............................................................................................................ ........37
4 Configure and manage Manage the device ............................................................................................................. ....38
Monitor the device ............................................................................................................ 38
Administer the device ............................................... ........................................................39
Use device management tools ...............................................................................................39 Toolbox (Windows) ................................................ ...........................................................40
To open the Toolbox ...................................................................................................40
Toolbox tabs ...............................................................................................................40
HP Printer Utility (Mac OS) ...............................................................................................41
To open the HP Printer Utility .....................................................................................41
HP Printer Utility panels ..............................................................................................42
Network Printer Setup Utility (Mac OS) .............................................................................42
Toolbox software for PDAs (Pocket PC and Palm OS) .....................................................42
HP Instant Support ...........................................................................................................4 3
Security and privacy ...................................................................................................43
To gain access to HP Instant Support .. ......................................... .............................43
myPrintMileage ............... ................................................................................................. .43
Understand the device information pages ..............................................................................44 Print device information pages from the control panel ......................................................44
Print device information pages from the software .............................................................45
Configure the device (Windows) .............................................................................................45 Direct connection ................................................... ...........................................................46
To install the software before connecting  the device (recommended) ........................46
To connect the device before installing  the software ............................................ ......46
To share the device on a locally shared network ........................................................47
Configure the device (Mac OS) ..............................................................................................47 To install the software ....................................................................................................... 47
To share the device on a locally shared network ..............................................................48
Uninstall and reinstall the software .........................................................................................4 8
2
 
						

							802.11 wireless connection ....................................................................................................50
About the wireless profile switch .......................................................................................51
About 802.11 wireless network settings ............................................................................51
Set up for 802.11 using factory defaults ...........................................................................52 To set up using ad hoc mode and factory defaults with a USB cable (Windows
and Mac OS) ..................................................................\
............................................. 53
To set up using ad hoc mode and  factory defaults with no USB cable (Windows) . ....53
To set up a computer to computer  (ad hoc) connection using factory defaults
with no USB cable (Mac OS) ......................................................................................54
Set up for 802.11 on existing (non-default)  networks ........................................................54
To set up on an existing network with a USB cable (Windows or Mac OS)  ................55
To set up on an existing network with no USB cable ..................................................55
Configure and use 802.11 wireless profiles ......................................................................56 To configure 802.11 wireless profiles (Windows) ........................................................56
To configure 802.11 wireless profiles  (Mac OS) .........................................................57
Use the wireless profile switch ..........................................................................................57
Reset 802.11 wireless profiles to factory defaults .............................................................58
Configure multiple printers for 802.11 (Windows) .............................................................59
Bluetooth wireless connection ................................................................................................5 9
Set up a Bluetooth wireless connection ............................................................................60
Configure Bluetooth wireless settings ...............................................................................61
Bluetooth wireless settings options ...................................................................................62 Bluetooth device address .. ........................................................................ .................62
Bluetooth device name ...............................................................................................62
PIN code (Pass Key) ..................................................................................................63
Reset device access ...................................................................................................64
To reset to factory default settings ..............................................................................64
To turn off Bluetooth ....................................... ............................................................64
Bluetooth discovery ..........................................................................................................6 4
Bluetooth fonts .......................................... ..................................................................... ...64
Wireless configuration page .......................................... ...................................................65
Bonding ....................................................................................................................... .....65
Bluetooth wireless profiles ................................................................................................65
5 Maintain and troubleshoot Work with print cartridges ...................................... .................................................................67
Replace the print cartridges ...................................... ........................................................67
Align the print cartridges .................................... ...............................................................70
Print with a single print cartridge .......................................................................................71
Calibrate color .................................................... ..............................................................71
Maintain the device ........................................................................................................... 71
Clean the device .........................................................................................................72
Clean the print cartridges ........................... .................................................................72
Store printing supplies ......................................................................................................7 5
Store print cartridges ............................................ ......................................................75
Replace the ink service module ..............................................................................................76
Troubleshooting tips and resources .......................... ..............................................................76
Contents
3
 
						

							Solve printing problems ..........................................................................................................77
The device shuts down unexpectedly ...............................................................................77
All device lights are on or flashing ....................................................................................78
The device is not responding (nothing prints) ...................................................................78
Device does not accept print cartridge ..............................................................................79
Device takes a long time to print .......................................................................................79
Blank or partial page printed .............................................................................................80
Something on the page is missing or incorrect .................................................................80
Placement of the text or graphics is wrong .......................................................................81
Poor print quality and unexpected printouts ............................................................................82 General tips .................................................................................................................. ....82
Meaningless characters print ..................................... .......................................................83
Ink is smearing ............................................................................................................... ..84
Ink is not filling the text or graphics completely .................................................................85
Output is faded or dull colored ..........................................................................................85
Colors are printing as black and white ..............................................................................86
Wrong colors are printing ..................................................................................................86
Printout shows bleeding colors .........................................................................................87
Colors do not line up properly ...........................................................................................87
Lines or dots are missing from text or  graphics ........................................... .....................87
Solve paper-feed problems ................................................... ..................................................88
Media is not supported for the device ...............................................................................88
Media is not picked up ......................................................................................................88
Media is not coming out correctly .....................................................................................88
Pages are skewing ...........................................................................................................89
Multiple pages are being picked up ..................................................................................89
Troubleshoot installation issues ................................... ...........................................................89
Hardware installation suggestions ..................................... ...............................................89
Software installation suggestions .......................................................................\
............... 90
Problems setting up 802.11 or Bluetooth  wireless communication ...................................90
Check the wireless printer accessory .........................................................................91
Check the wireless settings ........................................................................................91
Check the network communication ............ .................................................................91
Check the wireless signal ...........................................................................................92
Clear jams .................................................................................................................... ..........93
Clear a jam in the device ..................................................................................................93
Tips for avoiding jams .......................................................................................................9 4
6 Control-panel lights reference Interpret control-panel lights ...................... .......................................................................... ...95
A HP supplies and accessories Order printing supplies online ...............................................................................................1 01
Accessories ........................... ........................................................................................ .......101
Supplies ...................................................................................................................... ..........101
Print cartridges .......................................................\
....................................................... .. 101
HP media ...................................................................................................................... ..102
B Support and warranty Hewlett-Packard limited warranty statement ..... ....................................................................104
Obtain electronic support .............................................. ........................................................105
4
 
						

							Obtain HP telephone support ...............................................................................................105Before you call ............................................................................................................... .105
Support process ........................................................\
...................................................... 1 06
HP support by phone ......................................................................................................106
Phone support period ...............................................................................................106
Telephone support numbers .....................................................................................106
Placing a call .............................................................................................................108
After the phone support period ...... .............................................. .............................108
Additional warranty options ................................ .............................................................108
HP Quick Exchange Service (Japan) ..............................................................................109
Prepare the device for shipment ...........................................................................................109 Remove the print cartridges before shipment .................................................................109
Pack the device ............................................................................................................... .....110
C Device specifications Physical specifications ....................................................................................................... ...112
Product features and capacities  ......................................................... ........................ ..........112
Processor and memory specifications ................................ ..................................................113
System requirements ..................... ...................................................................................... .113
Print resolution ............................................. .........................................................................114
Environmental specifications .......................................... ......................................................114
Electrical specifications ......................... ............................................................................ ....114
Acoustic emission specifications  (noise levels per ISO 7779) ............... ...............................115
Memory card specifications ..................... .............................................................................11 5
D Regulatory information Environmental sustainability program .................................. .................................................116
Reduction and elimination .......................................... ....................................................116
Energy consumption .......................................................................................................116
Energy Star® notice .................................................\
....................................................... 116
Material safety data sheets .............................................................................................117
Recycling ..................................... ................................................................................ ...117
Product packaging ....................................................................................................117
Plastics .....................................................................................................................1 17
HP products and supplies .........................................................................................117
Disposal of waste equipment by users in private households in the European Union  ....118
FCC statement .................................................. ...................................................................119
Other regulatory information .......................................... .......................................................119
Notice to users in Korea .................................................................................................120
VCCI (Class B) compliance statement for users in  Japan ............... ................... ............120
Notice to users in Japan about the power cord ...............................................................120
Noise emission statement for Germany ..........................................................................120
RoHS notices (China only) .............................................................................................121
LED indicator statement .................................................................................................121
Regulatory model number ..............................................................................................121
Declaration of conformity .......................................... ............................................................122
Index ............................................................................................................................... ............123
Contents
5
 
						

							1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
•
Accessibility
•
Understand the device parts
•
Travel tips
Find other resources for the product 
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
ResourceDescriptionLocation
Readme file and release notesProvide late-breaking
information and
troubleshooting tips.Included on the Starter CD.
Toolbox (Microsoft®
Windows®)Provides information about
print cartridge health and
access to maintenance
services.
For more information, see
Toolbox (Windows) .
Typically installed with the
device software.
HP Printer Utility (Mac OS)Contains tools to configure
print settings, calibrate the
device, clean the print
cartridges, print the self-test
diagnostic page, order
supplies online, and find
support information from the
Web site.
For more information, see 
HPPrinter Utility (Mac OS).
Typically installed with the
device software.
Toolbox software for PDAs
(Pocket PC and Palm OS)Provides status and
maintenance information
about the device. You can
view ink levels and battery
charge level, understand
device lights, align print
cartridges, and also configure
802.11 and Bluetooth
wireless settings for wireless
printing.For more information, seeToolbox software for PDAs(Pocket PC and Palm OS).
Control panelProvides status, error, and
warning information about
operations.For more information, seeControl-panel lights reference .
Logs and reportsProvides information about
events that have occurred.For more information, seeMonitor the device.
6 Get started