HP LaserJet Pro 400 M401 User Manual

							The product name does not appear in the product list in the Print & Fax or Print & Scan
list ....................................................................................................................... 12 5
The print driver does not auto matically set up the selected product in the Print & Fax or
Print & Scan list ..................................................................................................... 125
A print job was not sent to the product that you wanted ............................................. 126
When connected with a USB cable, the prod uct does not appear in the Print & Fax or
Print & Scan list after the dr iver is selected. ............................................................... 126
You are using a generic print driver when using a USB connection ............................. 126
Remove software (Windows) ................................................................................................. 127
Remove software (Mac OS X) ................................................................................................ 128
6  Supplies and accessories .............................................................................................. 129 Order parts, accessories, and supplies ................................................................................... 130
HP policy on non-HP supplies ................................................................................................ 1 30
HP anticounterfeit Web site ...................................................................................................  130
Index ......................................................................................................................... ...... 131
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							1 Product introduction
●Product views
●
Print product reports
●
Printer sharing disclaimer
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							Product views
Product front view
1 Output bin
2Tray 1
3 Power button
4Tray 2
5 Walk-up USB port (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer only)
6 Toner cartridge door latch
7 LCD control panel or color touchscreen control panel  (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro
400 M401dw Printer only)
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							Product back view
1 Hi-Speed USB 2.0 port
2 Network port (all models except HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401d Printer)
3 Power connection
4 Slot for a cable-type security lock
5 Rear jam-access door latch
Serial number and model number location
The serial number and product model number label is on the back of the product.
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							Control panel layout
LCD control panel
1 Control-panel display: The display provides information about the product. Use the menus on the display to establish
product settings.
2 Attention light (amber): The Attention light blinks when the product requires user attention.
3 Ready light (green): The Ready light is on when the product is  ready to print. It blinks when the product is receiving print
data, or when the product is in sleep mode.
4 Back arrow 
 button: Use this button for the following actions:
● Exit the control-panel menus.
● Scroll back to a previous 
menu in a submenu list.
● Scroll back to a previous menu it
em in a submenu list (without saving changes to the menu item).
5 Cancel 
 button: Press this button to cancel a print job whenever  the attention light is blinking or to exit the control-
panel menus.
6 Left arrow 
 button: Use this bu tton to navigate through the menus or to  decrease a value that appears on the display.
7 OK button: Press the  OK button for the following actions:
● Open the control-panel menus.
● Open a submenu displayed on
 the control-panel display.
● Select a menu item.
● Clear some errors.
● Begin a print job in response to a control-panel prompt (for example, when the message 
Press [OK] to continue
appears on the control-panel display).
8 Right arrow 
 button: Use this button to navigate  through the menus or to increase a value that appears on the display.
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							9Setup  button: This button prov ides quick access to the  Setup menu.
10 LED light: This light is not functional on this product.
Touchscreen control panel
NOTE: The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model
and the HP LaserJet Pro  400 M401dw Printer model.
1Wireless light: indicates the wireless network is enabled. The li ght blinks while the product is establishing a connection to the
wireless network (available on the HP LaserJet Pro 400 M401dw Printer model only).
2 Touchscreen display
3 Attention light: indicates a problem with the product
4 Ready light: indicates the product is ready
5 Help button and light: provides acce ss to the control panel help system
6 Right arrow button and light: moves the cursor to th e right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
7 Cancel button and light: clears settings, cancels the current job or exits the current screen
NOTE:This button illuminates only when the current screen can use this feature.
8 Back button and light: returns to the previous screen
NOTE:This button illuminates only when the current screen can use this feature.
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							9Left arrow button and light: moves the cursor to the left
NOTE:This button illuminates only when the current screen can use this feature.
10 Home button and light: provides access to the Home screen
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							Touchscreen Home screen
NOTE:The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model
and the HP LaserJet Pro  400 M401dw Printer model.
The Home screen provides access to the produc t features, and it indicates the product status.
NOTE:Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1 Web Services  button: provides quick access to HP  Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any  email enabled device to send them to the product’s email
address.
2 Setup 
 button: provides access to the main menus
3 Wireless 
 button: provides access to the  Wireless Menu and wireless status information (HP LaserJet Pro 400
M401dw Printer model only)
NOTE: When you are connected to a wireless network, this  icon changes to a set of signal strength bars.
4 Network 
 button: provides access to network settings and information (HP LaserJet Pro 400 M401n Printer,
HP LaserJet Pro 400 M401dn Printer, and HP LaserJet Pr o 400 M401dw Printer models only). From the network
settings screen, you can print the  Network Summary page.
5 Information 
 button: provides product status information. Fr om the status summary screen, you can print the
Configuration Report  page.
6 Supplies 
 button: provides information about supplies status . From the supplies summary screen, you can print
the Supplies Status page.
7 Apps button: provides access to the  Apps menu to print directly from Web  applications that you have downloaded
from the HP ePrintCenter Web site at 
www.hpeprintcenter.com
8 Product status
9 USB button: provides access to the  USB Flash Drive menu
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							Print product reports
Product reports reside within the product memory. These pages help diagnose and solve problems with
the product.
NOTE: If the product language was not correctly set  during installation, you can set the language
manually so the information pages print in one of  the supported languages. Change the language by
using the  System Setup  menu on the control panel or the embedded Web server.
From the Reports  menu, you can print several info rmative pages about the product.
Menu item Description
Demo Page Prints a page that demonstrates print quality
Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration Report Prints a list of all the product settings. Includes network information when the
product is connected to a network.
Supplies Status Prints the status for each toner cartridge, including the following information:
● Estimated percentage of cartridge life remaining
● Approximate pages remaining
● Part number for HP toner cartridge
● Number of pages printed
● Information about ordering new HP to
ner cartridges and recycling used HP
toner cartridges
Network Summary Prints a list of all product network settings (all models except HP LaserJet Pro 400
M401a Printer and HP LaserJet Pro 400 M401d Printer)
Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, monochrome (black and white) or color pages; and
reports the page count
PCL Font List Prints a list of all the PCL fonts that are installed
PS Font List Prints a list of all the PostScript (PS) fonts that are installed
PCL6 Font List Prints a list of all the PCL6 fonts that are installed
Service Page Prints the service report
Print product reports from an LCD control panel
1.On the product control panel, press the  OK button to open the menus.
2. Open the  Reports menu.
3. Select the report you want to  print, and then press the OK button to print the report.
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