HP LaserJet Pro 400 M401 User Manual
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The product name does not appear in the product list in the Print & Fax or Print & Scan list ....................................................................................................................... 12 5 The print driver does not auto matically set up the selected product in the Print & Fax or Print & Scan list ..................................................................................................... 125 A print job was not sent to the product that you wanted ............................................. 126 When connected with a USB cable, the prod uct does not appear in the Print & Fax or Print & Scan list after the dr iver is selected. ............................................................... 126 You are using a generic print driver when using a USB connection ............................. 126 Remove software (Windows) ................................................................................................. 127 Remove software (Mac OS X) ................................................................................................ 128 6 Supplies and accessories .............................................................................................. 129 Order parts, accessories, and supplies ................................................................................... 130 HP policy on non-HP supplies ................................................................................................ 1 30 HP anticounterfeit Web site ................................................................................................... 130 Index ......................................................................................................................... ...... 131 ENWW ix
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1 Product introduction ●Product views ● Print product reports ● Printer sharing disclaimer ENWW 1
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Product views Product front view 1 Output bin 2Tray 1 3 Power button 4Tray 2 5 Walk-up USB port (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer only) 6 Toner cartridge door latch 7 LCD control panel or color touchscreen control panel (HP LaserJet Pro 400 M401dn Printer and HP LaserJet Pro 400 M401dw Printer only) 2 Chapter 1 Product introduction ENWW
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Product back view 1 Hi-Speed USB 2.0 port 2 Network port (all models except HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401d Printer) 3 Power connection 4 Slot for a cable-type security lock 5 Rear jam-access door latch Serial number and model number location The serial number and product model number label is on the back of the product. ENWW Product views 3
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Control panel layout LCD control panel 1 Control-panel display: The display provides information about the product. Use the menus on the display to establish product settings. 2 Attention light (amber): The Attention light blinks when the product requires user attention. 3 Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print data, or when the product is in sleep mode. 4 Back arrow button: Use this button for the following actions: ● Exit the control-panel menus. ● Scroll back to a previous menu in a submenu list. ● Scroll back to a previous menu it em in a submenu list (without saving changes to the menu item). 5 Cancel button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control- panel menus. 6 Left arrow button: Use this bu tton to navigate through the menus or to decrease a value that appears on the display. 7 OK button: Press the OK button for the following actions: ● Open the control-panel menus. ● Open a submenu displayed on the control-panel display. ● Select a menu item. ● Clear some errors. ● Begin a print job in response to a control-panel prompt (for example, when the message Press [OK] to continue appears on the control-panel display). 8 Right arrow button: Use this button to navigate through the menus or to increase a value that appears on the display. 4 Chapter 1 Product introduction ENWW
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9Setup button: This button prov ides quick access to the Setup menu. 10 LED light: This light is not functional on this product. Touchscreen control panel NOTE: The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model and the HP LaserJet Pro 400 M401dw Printer model. 1Wireless light: indicates the wireless network is enabled. The li ght blinks while the product is establishing a connection to the wireless network (available on the HP LaserJet Pro 400 M401dw Printer model only). 2 Touchscreen display 3 Attention light: indicates a problem with the product 4 Ready light: indicates the product is ready 5 Help button and light: provides acce ss to the control panel help system 6 Right arrow button and light: moves the cursor to th e right or moves the display image to the next screen NOTE: This button illuminates only when the current screen can use this feature. 7 Cancel button and light: clears settings, cancels the current job or exits the current screen NOTE:This button illuminates only when the current screen can use this feature. 8 Back button and light: returns to the previous screen NOTE:This button illuminates only when the current screen can use this feature. ENWW Product views 5
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9Left arrow button and light: moves the cursor to the left NOTE:This button illuminates only when the current screen can use this feature. 10 Home button and light: provides access to the Home screen 6 Chapter 1 Product introduction ENWW
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Touchscreen Home screen NOTE:The touchscreen control panel is available on the HP LaserJet Pro 400 M401dn Printer model and the HP LaserJet Pro 400 M401dw Printer model. The Home screen provides access to the produc t features, and it indicates the product status. NOTE:Depending on the product configuration, the features on the Home screen can vary. The layout might also be reversed for some languages. 1 Web Services button: provides quick access to HP Web Services features, including HP ePrint HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address. 2 Setup button: provides access to the main menus 3 Wireless button: provides access to the Wireless Menu and wireless status information (HP LaserJet Pro 400 M401dw Printer model only) NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars. 4 Network button: provides access to network settings and information (HP LaserJet Pro 400 M401n Printer, HP LaserJet Pro 400 M401dn Printer, and HP LaserJet Pr o 400 M401dw Printer models only). From the network settings screen, you can print the Network Summary page. 5 Information button: provides product status information. Fr om the status summary screen, you can print the Configuration Report page. 6 Supplies button: provides information about supplies status . From the supplies summary screen, you can print the Supplies Status page. 7 Apps button: provides access to the Apps menu to print directly from Web applications that you have downloaded from the HP ePrintCenter Web site at www.hpeprintcenter.com 8 Product status 9 USB button: provides access to the USB Flash Drive menu ENWW Product views 7
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Print product reports Product reports reside within the product memory. These pages help diagnose and solve problems with the product. NOTE: If the product language was not correctly set during installation, you can set the language manually so the information pages print in one of the supported languages. Change the language by using the System Setup menu on the control panel or the embedded Web server. From the Reports menu, you can print several info rmative pages about the product. Menu item Description Demo Page Prints a page that demonstrates print quality Menu Structure Prints a map of the control panel-menu layout. The active settings for each menu are listed. Configuration Report Prints a list of all the product settings. Includes network information when the product is connected to a network. Supplies Status Prints the status for each toner cartridge, including the following information: ● Estimated percentage of cartridge life remaining ● Approximate pages remaining ● Part number for HP toner cartridge ● Number of pages printed ● Information about ordering new HP to ner cartridges and recycling used HP toner cartridges Network Summary Prints a list of all product network settings (all models except HP LaserJet Pro 400 M401a Printer and HP LaserJet Pro 400 M401d Printer) Usage Page Prints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color pages; and reports the page count PCL Font List Prints a list of all the PCL fonts that are installed PS Font List Prints a list of all the PostScript (PS) fonts that are installed PCL6 Font List Prints a list of all the PCL6 fonts that are installed Service Page Prints the service report Print product reports from an LCD control panel 1.On the product control panel, press the OK button to open the menus. 2. Open the Reports menu. 3. Select the report you want to print, and then press the OK button to print the report. 8 Chapter 1 Product introduction ENWW