HP LaserJet M4345xs User Manual

							Using HPJetdirect print server cards
Follow these procedures to install or remove an EIO card.
Install an HP Jetdirect print server card
1.Turn off the device.
2. Remove the two screws and cover plate from the  EIO slot on the back of the device.
NOTEDo not discard the screws or the cover plate. Save them for future use if you
remove the EIO card.
3. Install the EIO card in the EIO slot and tighten the screws.
4.Connect the network cable to the EIO card.
5.Turn on the device, and then print a configuration  page to verify that the new EIO device is
recognized. See 
Use information pages .
ENWW Using HPJetdirect print server cards 269
 
						

							NOTEWhen you print a configuration page, an HP Jetdirect configuration page that contains
network configuration and status information also prints.
Remove an HP Jetdirect print server card
1. Turn off the device. 
2. Disconnect the network cable from the EIO card.
3. Loosen the two screws from the EIO card, and  then remove the EIO card from the EIO slot.
4. Place the cover plate from the EIO slot onto the  back of the device. Insert and tighten the two
screws.
5. Turn on the device.
270 Appendix E   Working with memory and print server cards ENWW
 
						

							Index
Symbols/Numerics
3-bin mailboxcapacity 5
jams, clearing 198
media specifications 75
media types supported 72
part number 8, 235
reattach error message 186
3-bin mailbox
selecting 90
500-sheet trays
adding 8
insert or close errormessage 184
jams, clearing 195
loading 79
locking and unlocking 9
media sizes supported 73
part numbers 8, 235
unexpected size or type error
message 180
500sheet tray.  See tray 3
A
access denied message 178
accessories locking and unlocking 9
ordering 234
part numbers 8, 235
acoustic specifications 249
activity log, fax 149
address book, e-mail deleting addresses 136
address books, e-mail adding addresses 135
clearing 55
LDAP server errors 185
recipient lists 135
recipient lists, creating 135 address books, e-mail
auto-complete function 134
LDAP support 130
address, device
Macintosh, problem-solving 228
ADF capacity 4
maintenance kit 236
media specifications 76
sizes supported 133
ADF output bin
capacity 5
selecting 90
adhesive labels.  See labels
Administration menu, control panel 21
Alert Settings window, HP
Toolbox 152
alerts, e-mail 150, 158
Alternative Letterhead Mode 85
anticounterfeit supplies 160
AppleTalk setting 62
AppleTalk settings 35
Attention light locating 18
authentication error messages 178
authorized dealers 242
autoconfiguration, drivers 11
automatic two-sided printing path copying documents 122
AUX connection 5
B
batteries included 255
billing codes report, fax 149
bins capacities 5
full, error messages 185
jams, clearing 198 reattach error message 186
selecting 90
bins, output paper curl, problem-solving 174
blank copies, problem-solving 222
blank pages printing 108
problem-solving 175
blocked fax list, printing 149
blurred print, proble m-solving 216
Bonjour Settings 158
books
copying 126
both sides, copying 122
both sides, printing on errormessages 178, 180, 183, 184, 
186
loading paper 115
Macintosh settings 157
problem-solving 175
browsers supported, HP
Toolbox 16
buffer overflow errors 179
buttons, control panel
locating 18
touchscreen 20
C
cabinet/stand locking and unlocking 9
part number 8, 235
calibrating scanner 51, 166
call report, fax 149
Canadian DOC regulations 259
canceling
copy jobs 128
printing 116
canceling a print request 116
ENWW Index 271
 
						

							capacity3-bin mailbox 5, 75
500-sheet tray 73
ADF 4, 76
envelope feeder 74
output bins 5
stacker 75
stapler 75
stapler/stacker 5
tray1 72
card stock
guidelines for using 69
output path 90
printing on 87
cartridges authentication 160
genuine HP 159
management menu 31
non-HP 160
ordering through embedded
Web server 155
recycling 254
replacing 159
status, viewing with HP
Toolbox 151
storage 159
warranty 240
cartridges, print
error messages 183, 184
jams, clearing 190
part numbers 235
cartridges, staple
empty, stop or continuesettings 96
jams 205
loading 96
low error message 186
part numbers 8, 235
characters, misformed 213
chosen personality not
available 183
cleaning
about 164
document feeder deliverysystem 162
document feeder rollers 164
exterior 161
lid backing 162
paper path 162
scanner glass 161 clock
error message 178
close door error messages 183
coated paper 86
collating copies 125
configuration page Information menu 22
Macintosh 157
printing 148
connectivity features 5
contacting HP 242
control panel access denied 178
Administration menu 21
buttons 18
cleaning page, printing 162
copy-screen 118
E-mail Setup menu 43
e-mail screen 132
Fax Setup menu 40
help 20
Home screen 19
Information menu 22
Initial Setup menu 32
jam messages 189
lights 18
Management menu 31
messages, alphabetical list 178
messages, numerical list 178
messages, types of 177
Resets menu 55
Send Setup menu 43
Service menu 56
settings 12
Time/Scheduling menu 29
touchscreen buttons 20
copying
books 126
canceling 128
collating 125
control-panel navigation 118
error messages 187
features 4, 117
Job Mode 127
media, problem-solving 220
multiple originals 127
photos 126
problem-solving 222
problems, preventing 219
quality, problem-solving 219 size, problem-solving 222
two-sided documents 122
counterfeit supplies 160
Courier font, problem-solving 232
cover pages 108, 114
creased paper, problem- solving 214
crooked pages 213
curled paper, problem-
solving 214, 220
curly paper, problem-solving 174
custom-size paper
3-bin mailbox specifications 75
500-sheet trayspecifications 73
driver settings 108
loading 78, 81
printing on 87
tray 1 specifications 72
tray1 specifications 72
customer support embedded Web server
links 155
HP Printer Utility pages 157
Linux 231
online 242
repacking device 244
D
dark copying 220
Data light locating 18
date, setting 29
declaration of conformity 258
default settings
Resets menu 55
density
problem-solving 209
settings 157
Device List, HP Toolbox 151
Device Status, HP Toolbox 152
diagnostics
networks 35
digital faxing 146
digital sending
about 129, 133
address books 135
configuring e-mail 130
control-panel settings 132
272 Index ENWW
 
						

							errormessages 184, 185, 186, 187
folders 138
job settings 137
LDAP support 130
loading documents 133
recipient lists 135
sending documents 133
Setup menu 43
SMTP support 130
validating gateway
addresses 226
workflow 139
DIMMs
error messages 181
installing 263
part numbers 236
verifying installation 266
disk
EIO slots 262
installing 269
removing 270
disposal, end-of-life 255
DLC/LLC settings 35
Document feeder
cleaning delivery system 162
error messages 184
jams, clearing 202
jams, frequent 203
document feeder copying two-sided
documents 122
dots, problem-
solving 209, 215, 220
double-sided copying 122
double-sided printing errormessages 178, 180, 183, 184, 
186
loading paper 115
Macintosh settings 157
problem-solving 175
downloading software 10
dpi, settings 157
drivers Macintosh settings 113
Macintosh, problem-
solving 228
operating systems supported 10 preconfiguration 12
presets (Macintosh) 113
quick sets (Windows) 106
Services tab 112
settings 12, 13
universal 11
Update Now 12
Windows settings 106
dropouts, problem-solving 210
duplex printing accessory
errormessages 178, 180, 183, 184, 
186
jams 197
media specifications 74
media types supported 72
part number 8, 235
duplexer
Macintosh settings 157
printing with 115
problem-solving 175
duplexing copying documents 122
E
e-mail about 129, 133
address books 135
configuring 130
error
messages 184, 185, 186, 187
LDAP errors 185
sending documents 133
e-mail alerts 150, 158
E-mail Setup menu 43
Easy Printer Care software 16
EIO accessory
settings 32
EIO cards
buffer overflow 179
errors 183
installing 269
part numbers 236
removing 270
slots 262
electrical specifications 248
embedded Web server 15
end-of-life disposal 255
energy specifications 248
enlarging documents 107 envelope feeder
envelope specifications 74
error messages 183
jams, clearing 192
load error message 185
media types supported 72
part number 8, 235
specifications 83
envelopes
loading 78
margins 68, 83
specifications 67, 73
storing 68, 77
wrinkled, problem-solving 214
environment for device
problem-solving 207
environment for printer
specifications 250
environmental stewardship program 253
EPS files, problem-solving 229
Error button, control panel touchscreen 20
error messages Alert Settings, HP Toolbox 152
alphabetical list 178
e-mail alerts 150, 158
jams 189
numerical list 178
types of 177
Ethernet cards 5
Ethernet cards, part numbers 236
European Union, waste
disposal 255
extended warranty 245
e-mail
address books 135
auto-complete function 134
control-panel settings
 132
job settings 137
LDAP support 130
loading documents 133
recipient lists 135
sending documents 133
SMTP support 130
validating gateway
addresses 226
F
face-down output 90
ENWW Index 273
 
						

							face-up output 90
fax accessoryconnecting phone line 144
installing 142
part number 8, 235
printing schedule 30
user guide 141
Fax Activity Log clearing 55
fax reports, printing 22, 149
Fax Setup menu 40
faxes receiving, problem-solving 224
sending, problem-solving 223
faxing, digital 146
feeding problems, media 221
file directory, printing 149
File Upload, Macintosh 157
Find Other Printers window, HP Toolbox 152
Finnish laser safety statement 259
Firmware Update, Macintosh 157
first page
blank 108
use different paper 108, 114
folders
error messages 184
sending to 138
fonts
EPS files, problem-solving 229
included 3
list, printing 22, 149
permanent resources 267
problem-solving 232
Upload Macintosh 157
Foreign Interface Harness (FIH) 5
fraud hotline 160
FTP, sending to 139
fuser
error messages 180
jams, clearing 199
paper wrapping errors 185
warranty 240
fuser modes 70
G
gateways
configuring 130
error messages 184
finding 131 testing 131
validating addresses 226
General Protection FaultException OE 227
glass cleaning 161
sizes supported 133
graphical display, control  panel 18
gray background, problem- solving 211
H
hard disk part number 236
heavy media, guidelines for
using 69
heavy paper
output path 90
printing on 87
held jobs 98
Help button, control panel
touchscreen 20
help, control panel 20
Home button, control panel
touchscreen 20
Home screen, control panel 19
HP Customer Care 242
HP Driver Preconfiguration 12
HP Easy Printer Care
software 16
HP fraud hotline 160
HP Instant Support Professional
Edition (ISPE) 242
HP Jetdirect print server
configuring 62
error messages 183
installing 269
part numbers 236
removing 270
settings 32
HP media, ordering 236
HP Printer Utility 157
HP Printer Utility, Macintosh 14
HP SupportPack 245
HP Toolbox
browsers supported 16
opening 151
options 151
HP Universal Print Driver 11
HP Web Jetadmin  15, 156 HP-Authorized Dealers 242
humidity
problem-solving 207
specifications 250
I
I/O configuration network configuration 59
settings 32
Illegal Operation errors 227
image defects, problem- solving 207
image quality copy, improving 219
copy, problem-solving 219
print, problem-solving 207
image reptition, problem-
solving 217
Information menu 22
information pages 148
Information tab, embedded Web server 153
Initial Setup menu 32
input trays.  See trays
insert tray error messages 184
install cartridge error message 184
installers, Windows 16
installing
EIO cards 269
fax accessory 142
memory (DIMMs) 263
Instant Support Professional Edition (ISPE) 242
insufficient memory 179, 184
interface ports included 5
internal clock errors 178
Internet fax 146
IP address Macintosh, problem-
solving 228
IPX/SPX setting
 35, 61
J
jams 3-bin mailbox 198
500-sheet trays 195
common causes of 188
control-panel messages 189
Document feeder 202
274 Index ENWW
 
						

							duplex printing accessory 197
e-mail alerts 150
envelope feeder 192
frequent, troubleshooting 203
fuser 199
locations 189
output bin 198
print quality after 207
print-cartridge area 190
print-quality problems 190
staple 205
stapler/stacker 198
top-cover 190
tray 1 194
Japanese VCCI statement 259
Jetadmin, HP Web 15, 156
Jetdirect print server
configuring 62
error messages 183
installing 269
part numbers 236
removing 270
settings 32
Job Mode, copying 127
job storage
accessing 98
features 98
private 100
proof and hold 98
QuickCopy 101
settings 31
stored 102
jobs Macintosh settings 157
K
keys, control panel locating 18
touchscreen 20
kits, maintenance
part number 236
Korean EMI statement 259
L
labels
loading 78
printing 84
specifications 68
LAN fax 146
LAN-connector 5 languages, printer 3
laser safety statements 259
LDAP servers
connecting to 130
error messages 185
validating gatewayaddresses 226
legal paper
clipped margins 232
letterhead guidelines for using 70
printing on 85
lid, cleaning 162
light copying 220
light print problem-solving 209
lights control panel 18
lines, problem-solving copies 220
link speed settings 38
Linux drivers 10, 231
loading
500-sheet trays 79
coated paper 86
custom-size paper 88
documents, sizessupported 133
error messages 185
labels 84
preprinted paper 85
scanner glass 133
sizes supported 133
staples 96
transparencies 85
tray 1 78
unexpected size or type error
message 180
Lock Resources, Macintosh 157
locking
accessories 9
loose toner, problem-solving 212
loose toner, troubleshooting 190
low on staples 186
M
Macintosh
AppleTalk settings 35
driver settings 13, 113
drivers supported 10 drivers, problem-solving 228
HP Printer Utility 157
problems, solving 228
removing software 14
software 14
software components 16
support 243
supported operating
systems 10
USB card, problem-solving 229
mailbox, 3-bin
capacity 5
jams, clearing 198
media specifications 75
media types supported 72
part number 235
part numbers 8
reattach error message 186
mailbox, 3-bin selecting 90
maintenance agreements 244
maintenance kit part number 236
Management menu 31
margins legal paper, problem-solving 232
margins, envelopes 68, 83
material restrictions 255
Material Safety Data Sheet (MSDS) 256
media 3-bin mailbox specifications 75
500-sheet trayspecifications 73
ADF specifications 76
card stock 69
curled 174, 214, 220
custom-size 108
custom-size, printing 87
document size, selecting 107
duplexer specifications 74
envelope feeder specifications 74
first page 108, 114
fuser modes 70
heavy 69
HP, ordering 236
legal, clipped margins 232
letterhead 70
ENWW Index 275
 
						

							loading 78
pages per sheet 109, 114
preprinted 85
preprinted forms 70
prepunched 85
problem-solving 207, 220
problem-solving trays 174
skewed 213
small 88
specifications 64, 66
stacker specifications 75
stapler specifications 75
stapling 94
storing 77
tray 1 specifications 72
types supported 72
wrinkled 214
memory
autoconfiguration 11
DIMM error messages 181
included 14
installing DIMMs 263
insufficient 179, 184
part numbers 236
permanent resources 267
permanent storage errormessages 182
supply errors 178
verifying installation 266
Menu button 18
menu map
Information menu 22
printing 148
menus, control panel
access denied 178
Administration 21
E-mail Setup 43
Fax Setup 40
Information 22
Initial Setup 32
Management 31
Resets 55
Send Setup 43
Service 56
Time/Scheduling 29
mercury-free product 255
messages
Alert Settings, HP Toolbox 152
alphabetical list 178
e-mail alerts 150, 158 jams 189
numerical list 178
types of 177
misformed characters, problem-
solving 213
multifeeds 221
multiple pages per s heet 109, 114
multipurpose tray.  See tray 1
N
n-up printing 109, 114
narrow paper, printing on 88
Network Folder, scan to 138
Networking tab, embedded Web server 155
networks
AppleTalk settings 35
configuring 59
configuring gatewayaddresses 130
connectivity features 5
default gateway 60
diagnostics 35
disabling DLC/LLC 62
disabling protocols 61
DLC/LLC settings 35
finding SMTP gateways 131
HP Jetdirect print server error
messages 183
HP Web Jetadmin 156
IP address 59
IPX/SPX settings 35
link speed settings 38
Macintosh settings 158
problem-solving printing 218
protocol configuration page,
printing 39
security 35
SMTP servers 130
subnet mask 60
TCP/IP parameters 59
TCP/IP settings 32
testing SMTP settings 131
validating gateway
addresses 226
next-day on-site service 244
noise specifications 249
non-HP supplies 160
not responding, problem-
solving 176 Novell login required 185
NVRAM errors 182
O
on-site service agreements 244
online help, control panel 20
online support 242
operating environment
specifications 250
operating systems supported 10
order, page 90
ordering media, HP 236
part numbers for 235
supplies and accessories 234
supplies through embeddedWeb server 155
supplies with HP Toolbox 151
output bins
capacities 5
full, error messages 185
jams, clearing 198
reattach error message 186
selecting 90
output path open error
message 185
output quality after jams 190
copy, improving 219
copy, problem-solving 219
print, problem-solving 207
P
packaging device 244
pages per sheet 109, 114
paper 3-bin mailbox specifications 75
500-sheet trayspecifications 73
ADF specifications 76
coated 86
curled 174, 214, 220
custom-size 108
custom-size, printing 87
document size, selecting 107
duplexer specifications 74
first page 108, 114
fuser modes 70
HP, ordering 236
legal, clipped margins 232
276 Index ENWW
 
						

							loading 78
pages per sheet 109, 114
preprinted 85
prepunched 85
problem-solving 207, 220
problem-solving trays 174
skewed 213
small 88
specifications 64, 66
stacker specifications 75
stapler specifications 75
stapling 94
storing 77
tray 1 specifications 72
types supported 72
wrinkled 214
paper path
cleaning 162
testing 204
parallel port
features 5
part numbers cables 236
EIO cards 236
maintenance kit 236
media, HP 236
memory 236
print cartridges 235
trays 235
pausing a print request 116
PCL drivers
operating systemssupported 10
universal 11
permanent resources 267
permanent storage errors 182
phone line, connecting fax
accessory 144
photos
copying 126
loading 133
PINs, private jobs 100
ports
included 5
problem-solving Macintosh 229
postcards 87
PostScript
problem-solving 232 PostScript Printer Description
(PPD) files
included 14
power specifications 248
PPDs included 14
preconfiguration, driver 12
preprinted forms
guidelines for using 70
preprinted paper
printing on 85
prepunched paper
printing on 85
presets (Macintosh) 113
print cartridges authentication 160
error messages 183, 184
genuine HP 159
jams, clearing 190
management menu 31
non-HP 160
ordering through embeddedWeb server 155
part numbers 235
recycling 254
replacing 159
status, viewing with HP Toolbox 151
storage 159
warranty 240
Print Document On 107
print quality
after jams 190
blurred 216
dropouts 210
environment 207
gray background 211
image defects 207
jams, after 207
light print 209
lines 210
loose toner 212
media 207
misformed characters 213
problem-solving 207
repeating defects 212
repetitive images 217
scattered lines 216
smeared toner 211 specks 209
tire tracks 215
white lines 215
white spots 215
printer drivers.  See drivers
printer languages 3
printer maintenance kit part number 236
printing
output bin, selecting 90
printing system software 10
priority, settings 12
private jobs 100
problem-solving
blank pages 175
blurred print 216
copy quality 219
copy size 222
copying 219, 222
curled paper 174, 214
dropouts 210
duplexing 175
e-mail alerts 150, 158
environment 207
EPS files 229
Error button, control paneltouchscreen 20
fonts 232
gateway addresses 226
gray background 211
image defects 207
legal paper 232
light print 209
lines 210, 215
lines, copies 220
Linux 231
Macintosh issues 228
media 207, 220
messages, types of 177
network printing 218
networks 35
output quality 207
PostScript problems 232
printing 176
receiving faxes 224
repeating defects 212
repetitive images 217
scattered lines 216
sending faxes 223
skewed pages 213
ENWW Index 277
 
						

							slow printing 175
smeared toner 211
specks 209
text 175
text quality 213, 216
tire tracks 215
trays 174
white spots 215
Windows issues 227
wrinkled paper 214
proof and hold jobs 98
protocol configuration page,
printing 39
punched paper
printing on 85
Q
quality after jams 190
copy, improving 219
copy, problem-solving 219
print, problem-solving 207
quick sets 106
R
Ready light
locating 18
reattach output bin error message 186
receiving faxes
problem-solving 224
recipient lists 135
recycling 254
reducing documents 107
removing Macintosh software 14
repacking device 244
repeating defects, problem-
solving 212, 217
replacing staple cartridges 96
replacing printing cartridges 159
reset button 18
Resets menu, control panel 55
resizing documents 107
resolution
problem-solving quality 207
settings 157
Resolution Enhancement
technology (REt) 157
resource saving 267 REt (Resolution Enhancement
technology) 157
retention, job accessing 98
features 98
private 100
proof and hold 98
QuickCopy 101
stored 102
reverse page order 90
rollers
cleaning document feeder 164
S
safety statements 259
saving resources, memory 267
scaling documents 107
scanner calibration 51, 166
scanner glass cleaning 161
scanner lid backing, cleaning 162
scanning e-mail validating gateway
addresses 226
scanning to e-mail
about 129, 133
address books 135
configuring 130
error
messages 184, 185, 186, 187
sending documents 133
scanning to e-mail
address books 135
control-panel settings 132
job settings 137
LDAP support 130
loading documents 133
recipient lists 135
sending documents 133
SMTP support 130
scanning to folder 138
scanning to workflow 139
security
settings 35
security features 5
Send Setup menu 43
Send to Folder 138
Send to Workflow 139
sending faxes
problem-solving 223 sending to e-mail
about 129, 130, 133
address books 135
error
messages 184, 185, 186, 187
sending documents 133
sending to e-mail address books 135
job settings 137
LDAP support 130
loading documents 133
recipient lists 135
sending documents 133
settings 132
SMTP support 130
validating gateway
addresses 226
service
HP-Authorized Dealers 242
repacking device 244
service agreements 244
Service menu, control panel 56
Services tab 112
settings
driver presets (Macintosh) 113
drivers 13
priority 12
quick sets (Windows) 106
Settings tab, embedded Web
server 154
shipping device 244
SIMMs, incompatibility 262
size, copy
problem-solving 222
size, media
3-bin mailbox specifications 75
500-sheet trayspecifications 73
ADF specifications 76
duplexer specifications 74
envelope feeder specifications 74
printing small or custom 87
stacker specifications 75
stapler specifications 75
tray1 specifications 72
unexpected, error message 180
sizes, media
selecting trays 89
278 Index ENWW