HP LaserJet Enterprise P3015 User Manual

Control panel messageDescriptionRecommended action
Too many trays installed
Turn power off and uninstall a trayYou have installed more optional trays than
the product supports.
The product can accept up to two optional
500-sheet trays.Remove one of the optional trays.
Too many USB accessories
For help press The does not support this many USB storage
accessories.Remove the extra USB storage accessories
until this message goes away. Then, remove
and reinsert the new USB storage accessory.
Too many USB...

Control panel messageDescriptionRecommended action
USB ACCESSORY NEEDS TOO MUCH
POWER
Remove USB accessory and then turn off
then on
alternates with
USB ACCESSORY NEEDS TOO MUCH
POWER
For help press The USB accessory is drawing too much
electrical current. Printing cannot continue.Remove the USB accessory, and then restart
the product.
Use a USB accessory that uses less power
or that contains its own power supply.
USB accessory not recognized
For help press 
alternates with
USB accessory not recognized...

Control panel messageDescriptionRecommended action
Wait for printer to reinitializeThis message can appear for a variety of
reasons:
●The RAM DISK settings changed before
the product restarted.
● The product is restarting after changing
external device modes.
● You have exited the 
DIAGNOSTICS
menu.
● A new formatter has been installed with
an old product, or a new product has
been installed with an old formatter.No action is necessary.
WARMING UP
alternates with
 The product is coming out of sleep...

Jams
Common causes of jams
Many jams are caused by using paper that does not meet HP specifications. For complete paper
specifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide. This
guide is available at 
www.hp.com/support/ljpaperguide .
The product is jammed.1
CauseSolution
The paper does not meet specifications.Use only paper that meets HP specifications. See Paper andprint media on page 73.
A component is installed incorrectly.Verify that all components are...

Clear jams
Clear jams from Tray 1
TIP:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-tray1-jams .
1.Slowly pull the jammed paper or other print media out of the product. If part of the paper has already
been pulled into the product, see 
Clear jams from the top cover on page 167.
2. Press the  OK button to clear the message.
OK
ENWW Jams 163
 

Clear jams from Tray 2 or an optional 500-sheet tray
TIP:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-tray2-jams .
1.Remove the tray from the product.
1
2.Remove any damaged paper from the tray, and then reinsert the tray.
164 Chapter 10   Solve problems ENWW
 

3.Press the top-cover-release button, and open the top cover.
2
1
3
2
1
3
2
1
3
2
1
3
4.Remove the print cartridge.
2
3
5.Remove any jammed paper.
ENWW Jams 165
 

6.Reinsert the print cartridge.
2
1
3
7.Close the top cover.
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1
3
2
1
3
166 Chapter 10   Solve problems ENWW
 

Clear jams from the top cover
TIP:To see an animation of this procedure go to this Web site: www.hp.com/go/ljp3010-jams-top .
1.Press the top-cover-release button, and open the top cover.
2
1
3
2
1
3
2
1
3
2
1
3
2.Remove the print cartridge.
2
3
3.Remove any jammed paper.
ENWW Jams 167
 

4.Reinsert the print cartridge.
2
1
3
5.Close the top cover.
2
1
3
2
1
3
168 Chapter 10   Solve problems ENWW