HP LaserJet Enterprise P3015 User Manual
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Page 161
Control panel messageDescriptionRecommended action 41.3 UNEXPECTED SIZE IN TRAY For help press alternates with LOAD TRAY [TYPE] [SIZE] To use another tray press OK You have configured the tray for a different size of paper than the print job requires.1.Reload the tray with the correct paper size. 2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same. 3. Press the OK button and scroll to the TRAY SIZE = option. Reconfigure...
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Control panel messageDescriptionRecommended action 52.XY ERROR For help press alternates with 52.XY ERROR To continue turn off then on A temporary printing error occurred.1.Turn the product off and then on. 2. If the message persists, contact an HP- authorized service or support provider. 53.X0.01 ERROR UNSUPPORTED DIMMThe product does not support the DIMM.Replace the DIMM with one that the product supports. For a list of supported DIMMs, see Part numbers on page 201. For instructions to replace the...
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Control panel messageDescriptionRecommended action 58.XX ERROR For help press alternates with 58.XX ERROR To continue turn off then on A product error has occurred where a memory tag CPU error was detected, or there is a problem with the air sensor or power supply.To resolve problems with the power supply: 1.Remove the product from any UPS supplies, additional power supplies, or power strips. Plug the product into a wall outlet and see if this resolves the problem. 2. If the product is already plugged...
Page 164
Control panel messageDescriptionRecommended action 79.XXXX ERROR To continue turn off then onThe product detected a critical hardware error.1.Press the stop button to clear the print job from the product memory. Turn the product off and then on. 2. Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file. If the message displays only with a certain program or print job, contact the software vendor for assistance. If the message...
Page 165
Control panel messageDescriptionRecommended action ACCEPT BAD SIGNATURE? Yes press OK alternates with ACCEPT BAD SIGNATURE? No press The product is performing a remote firmware upgrade, the first-time code signing does not match the signature, and the SIGNATURE CHECK menu is set to the PROMPT IF BAD option.Download the correct firmware upgrade file for this product, and then reinstall the upgrade. Access denied MENUS LOCKEDThe product control-panel function you are trying to use has been locked to...
Page 166
Control panel messageDescriptionRecommended action CHOSEN PERSONALITY NOT AVAILABLE To continue press OKThe product received a request for a personality (product language) that does not exist. The print job is canceled.Print the job using a printer driver for a different product language, or add the requested language to the product (if available). To see a list of available personalities, print a configuration page. CLEANING DISK % COMPLETE Do not power off alternates with CLEANING DISK % COMPLETE For...
Page 167
Control panel messageDescriptionRecommended action EIO DISK NOT FUNCTIONAL For help press The EIO disk in slot X is not working correctly.1.Turn the product off. 2. Make sure the EIO disk is inserted correctly and securely fastened. 3. If the control panel message continues to appear, replace the disk. EIO DISK SPINNING UP alternates with The disk accessory in EIO slot [X] is initializing.No action is necessary. EIO DEVICE FAILURE To clear press OKThe specified device has failed.Press the OK button to...
Page 168
Control panel messageDescriptionRecommended action INSUFFICIENT MEMORY TO LOAD FONTS/DATA For help press alternates with To continue press OK The product received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.Press the OK button to print the transferred data (some data might be lost). Simplify the print job or install additional memory. LOAD TRAY 1 [TYPE] [SIZE] To continue press OK alternates with LOAD TRAY 1 [TYPE]...
Page 169
Control panel messageDescriptionRecommended action MANUALLY FEED To use another tray press OK alternates with MANUALLY FEED For help press The product is waiting for you to load paper in Tray 1.Press the OK button to use a type and size that are available in another tray. MANUALLY FEED OUTPUT STACK Then press OK to print second sidesThe first side of a manual duplex job has been printed and the product is waiting for you to insert the output stack to complete the second side.1. Load the output stack...
Page 170
Control panel messageDescriptionRecommended action RAM DISK FILE SYSTEM IS FULL To clear press OKThe specified file system is full and cannot be written to.Press the OK button to continue. RAM DISK IS WRITE PROTECTED To clear press OKThe device cannot be written to.Press the OK button to continue. READING XXXX files found XXXX supportedThe product is reading the files in the USB folder.No action is necessary. Request accepted please waitThe request to print an internal page is waiting to print.Wait for...