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HP LaserJet Enterprise P3015 User Manual

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Page 161

Control panel messageDescriptionRecommended action
41.3 UNEXPECTED SIZE IN TRAY 
For help press 
alternates with
LOAD TRAY  [TYPE] [SIZE]
To use another tray press OK
You have configured the tray for a different
size of paper than the print job requires.1.Reload the tray with the correct paper
size.
2. Make sure the paper size that is
specified in the software program, the
printer driver, and the control panel are
all the same.
3. Press the  OK button and scroll to the
TRAY  SIZE =   option.
Reconfigure...

Page 162

Control panel messageDescriptionRecommended action
52.XY ERROR
For help press 
alternates with
52.XY ERROR
To continue turn off then on
A temporary printing error occurred.1.Turn the product off and then on.
2. If the message persists, contact an HP-
authorized service or support provider.
53.X0.01 ERROR
UNSUPPORTED DIMMThe product does not support the DIMM.Replace the DIMM with one that the product
supports.
For a list of supported DIMMs, see 
Part
numbers on page 201.
For instructions to replace the...

Page 163

Control panel messageDescriptionRecommended action
58.XX ERROR
For help press 
alternates with
58.XX ERROR
To continue turn off then on
A product error has occurred where a
memory tag CPU error was detected, or there
is a problem with the air sensor or power
supply.To resolve problems with the power supply:
1.Remove the product from any UPS
supplies, additional power supplies, or
power strips. Plug the product into a wall
outlet and see if this resolves the
problem.
2. If the product is already plugged...

Page 164

Control panel messageDescriptionRecommended action
79.XXXX ERROR
To continue turn off then onThe product detected a critical hardware
error.1.Press the stop button  to clear the
print job from the product memory. Turn
the product off and then on.
2. Try printing a job from a different
program. If the job prints, go back to the
first program and try printing a different
file. If the message displays only with a
certain program or print job, contact the
software vendor for assistance.
If the message...

Page 165

Control panel messageDescriptionRecommended action
ACCEPT BAD SIGNATURE?
Yes press OK
alternates with
ACCEPT BAD SIGNATURE?
No press The product is performing a remote firmware
upgrade, the first-time code signing does not
match the signature, and the SIGNATURE
CHECK  menu is set to the PROMPT IF
BAD  option.Download the correct firmware upgrade file
for this product, and then reinstall the
upgrade.
Access denied MENUS LOCKEDThe product control-panel function you are
trying to use has been locked to...

Page 166

Control panel messageDescriptionRecommended action
CHOSEN PERSONALITY NOT
AVAILABLE
To continue press OKThe product received a request for a
personality (product language) that does not
exist. The print job is canceled.Print the job using a printer driver for a
different product language, or add the
requested language to the product (if
available).
To see a list of available personalities, print a
configuration page.
CLEANING DISK % COMPLETE
Do not power off
alternates with
CLEANING DISK % COMPLETE
For...

Page 167

Control panel messageDescriptionRecommended action
EIO  DISK NOT FUNCTIONAL
For help press The EIO disk in slot X is not working correctly.1.Turn the product off.
2. Make sure the EIO disk is inserted
correctly and securely fastened.
3. If the control panel message continues
to appear, replace the disk.
EIO  DISK SPINNING UP
alternates with
The disk accessory in EIO slot [X] is
initializing.No action is necessary.
EIO DEVICE FAILURE
To clear press OKThe specified device has failed.Press the  OK button to...

Page 168

Control panel messageDescriptionRecommended action
INSUFFICIENT MEMORY TO LOAD
FONTS/DATA
For help press 
alternates with

To continue press OK
The product received more data than can fit
in its available memory. You might have tried
to transfer too many macros, soft fonts, or
complex graphics.Press the OK button to print the transferred
data (some data might be lost).
Simplify the print job or install additional
memory.
LOAD TRAY 1 [TYPE] [SIZE]
To continue press OK
alternates with
LOAD TRAY 1 [TYPE]...

Page 169

Control panel messageDescriptionRecommended action
MANUALLY FEED  
To use another tray press OK
alternates with
MANUALLY FEED  
For help press The product is waiting for you to load paper
in Tray 1.Press the OK button to use a type and size
that are available in another tray.
MANUALLY FEED OUTPUT STACK
Then press OK to print second sidesThe first side of a manual duplex job has been
printed and the product is waiting for you to
insert the output stack to complete the
second side.1. Load the output stack...

Page 170

Control panel messageDescriptionRecommended action
RAM DISK FILE SYSTEM IS FULL
To clear press OKThe specified file system is full and cannot be
written to.Press the OK button to continue.
RAM DISK IS WRITE PROTECTED
To clear press OKThe device cannot be written to.Press the  OK button to continue.
READING  XXXX files
found XXXX supportedThe product is reading the files in the USB
folder.No action is necessary.
Request accepted please waitThe request to print an internal page is
waiting to print.Wait for...
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