HP LaserJet 9059 MFP User Manual

9.Reinstall the staple cartridge.
Figure 12-49   Clear a staple jam from the multifunction finisher (9 of 11)
10.Slide the stapler unit into the device.
Figure 12-50   Clear a staple jam from the multifunction finisher (10 of 11)
11.Close the stapler-unit door.
Figure 12-51   Clear a staple jam from the multifunction finisher (11 of 11)
Clear a jam in the upper half of the stapler head in the multifunction finisher
1.Follow steps 1 through 4 of the procedure to clear a staple jam from the multifunction...

Clear a staple jam from the stapler/stacker  1.Move the stapler/stacker away from the MFP.
Figure 12-53   Clear a staple jam from the stapler/stacker (1 of 9)
2.Open the stapler unit door.
Figure 12-54   Clear a staple jam from the stapler/stacker (2 of 9)
3.Pull the cartridge out.
Figure 12-55   Clear a staple jam from the stapler/stacker (3 of 9)
4.Pull up on the lever labeled with a green dot.
Figure 12-56   Clear a staple jam from the stapler/stacker (4 of 9)
198 Chapter 12   Problem solve ENWW
 

5.Remove the damaged staple.
Figure 12-57   Clear a staple jam from the stapler/stacker (5 of 9)
6.Press down on the lever labeled with a green dot.
Figure 12-58   Clear a staple jam from the stapler/stacker (6 of 9)
7.Reinstall the staple cartridge.
Figure 12-59   Clear a staple jam from the stapler/stacker (7 of 9)
8.Close the stapler unit door.
Figure 12-60   Clear a staple jam from the stapler/stacker (8 of 9)
ENWW Clear jams 199
 

9.Push the stapler/stacker back into place.
Figure 12-61   Clear a staple jam from the stapler/stacker (9 of 9)
NOTE:The stapler needs to reload after clearing a staple jam, so the first few documents (no more
than five) might not be stapled. If a print job is sent and the stapler is jammed or is out of staples, the
job will still print as long as the path to the output bin is not blocked.
Clear jams in the left door (fuser area)
1.Move the output device away from the MFP to gain access to the left...

4.Press down on the green tab and carefully check for media. Be sure to remove all pieces of torn
media.
Figure 12-64   Clear jams in the left door (3 of 4)
5.Close the left door. Push the output device back into place.
Figure 12-65   Clear jams in the left door (4 of 4)
Clear jams in the 8-bin mailbox
1.Move the 8-bin mailbox away from the MFP. To do this, stand on the left side of the MFP and pull
the 8-bin mailbox straight toward you.
Figure 12-66   Clear jams in the 8-bin mailbox (1 of 3)
2.Carefully...

4.Push the 8-bin mailbox back into place, and then reattach the upper bin.
Figure 12-68   Clear jams in the 8-bin mailbox (3 of 3)
NOTE:Check that the paper used is not thicker than the 8-bin mailbox supports. See Supported paper
and print media sizes on page 77.
Solve repeated jams
SituationSolution
General repeated jam problems1. Verify that the media is correctly loaded in the trays and that
all width guides are correctly set (see Print tasks on page 93).
2. Verify that the paper tray is set for the...

Media-handling problems
Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media
Guide . This guide is available at 
www.hp.com/support/ljpaperguide .
Printer feeds multiple sheets
Printer feeds multiple sheets
Cause
Solution
The input tray is overfilled.Remove excess media from the input tray.
Print media is sticking together.Remove media, flex it, rotate it 180° or flip it over, and then
reload it into the tray.
NOTE:Do not fan media. Fanning can cause static...

Printer pulls from incorrect tray
Cause
Solution
The Use Requested Tray option is set to  First in the  Tray
Behavior  sub-menu of the  Device Behavior menu.Change the setting to  Exclusively.
The media size is not configured correctly for the input tray.Print a configuration page or use the control panel to determine
the media size for which the tray is configured.
The guides in the tray are not against the paper .Verify that the guides are touching the paper.
Media does not feed automatically
Media...

Media does not feed from tray 2, 3, or 4
Cause
Solution
The media size is not configured correctly for the input tray.Print a configuration page or use the control panel to determine
the media size for which the tray is configured.
The guides in the tray are not against the paper.Verify that the guides are touching the paper.
Transparencies will not feed
Transparencies will not feed
Cause
Solution
The correct media type is not specified in the software or printer
driver.Verify that the correct media type...

Output is curled or wrinkled
Output is curled or wrinkled
Cause
Solution
Media does not meet the specifications for this MFP.Use only media that meets the HP media specifications for this
MFP.
Media is damaged or in poor condition.Remove media from the input tray and load media that is in
good condition.
Printer is operating in an excessively humid environment.Verify that the printing environment is within humidity
specifications.
You are printing large, solid-filled areas.Large, solid-filled areas can...