HP LaserJet 9059 MFP User Manual

Random image repetition
Figure 12-88  Random image repetition (1 of 2)
Figure 12-89  Random image repetition (2 of 2)
If an image that appears at the top of the page (in solid black) repeats further down the page (in a gray
field), the toner might not have been completely erased from the last job. (The repeated image might
be lighter or darker than the field it appears in.)
●Change the tone (darkness) of the field that the repeated image appears in.
● Change the order in which the images are printed. For...

Solve fax problems
For help solving fax problems, see the Analog Fax Accessory 300 Fax Guide and the Analog Fax
Accessory 300 Send Fax Driver Guide .
You can also go to 
http://www.hp.com/go/mfpfaxaccessory300 .
218 Chapter 12   Problem solve ENWW
 

Solve copy problems
Prevent copy problems
The following are a few simple steps you can take to improve copy quality:
●Copy from the flatbed scanner. This will produce a higher quality copy than copying from the
automatic document feeder (ADF).
● Use quality originals.
● Load the media correctly. If the media is loaded incorrectly, it might skew, causing unclear images
and problems with the OCR program. See 
Load paper and print media on page 81
 for instructions.
● Use or make a carrier sheet to protect...

ProblemCauseSolution
Copies are too light or dark.The darkness setting needs to be
adjusted.Touch Copy, and then touch  Image
Adjustment.  Adjust the Darkness slider
to lighten or darken the image.
Text is unclear. The sharpness setting needs to be
adjusted.
The image should be optimized for text. To adjust the sharpness, touch 
Copy,
and then touch Image Adjustment.
Adjust the  Sharpness  slider to the right to
increase the sharpness.
To optimize the image for text, touch
Copy  and then touch  Optimize...

ProblemCauseSolution
Print is crooked or misaligned on the
page.The media guides might be incorrectly
adjusted.Remove all media from the input tray,
straighten the stack, and then load the
media in the input tray again. Adjust the
media guides to the width and length of
the media that you are using and try
printing again.
The scanner might require a calibration.Perform a tray alignment and then
calibrate the scanner.
●Perform a tray alignment by
opening the 
Administration  menu at
the device control...

Performance problems
ProblemCauseSolution
No copy came out.The input tray might be empty.Load media in the device.
The original might have been loaded
incorrectly.Load the original face down in the ADF
or flatbed scanner.
Copies are blank. The sealing tape might not have been
properly removed from the cartridge.Replace the print cartridge and return the
defective cartridge.
The original might have been loaded
incorrectly.Load the original face down in the ADF
or flatbed scanner.
The media might not meet...

Solve e-mail problems
If you are unable to send e-mails by using the digital-send feature, you might need to reconfigure the
SMTP gateway address or the LDAP gateway address. Print a configuration page to find the current
SMTP and LDAP gateway addresses. See 
Information pages on page 146. Use the following
procedures to check if the SMTP and LDAP gateway addresses are valid.
Validate the SMTP gateway address
NOTE: This procedure is for Windows operating systems.
1.Open an MS-DOS command prompt: click...

Solve network connectivity problems
If the MFP is having problems communicating with the network, use the information in this section to
resolve the problem.
Solve network printing problems
●Make sure that the network cable is securely seated into the formatter RJ45 connector.
● Make sure that the Link LED on the formatter RJ45 connector is lit and is flashing.
● Make sure that the I/O card is ready. Print a configuration page (see 
Information pages
on page 146). If an HP Jetdirect print server is...

in the section called HP Jetdirect Configuration. If the addresses match, all network
communications are valid.
4. If you cannot verify that the MFP is communicating over the network, contact the network
administrator.
ENWW Solve network connectivity problems 225
 

Solve common Macintosh problems
This section lists problems that can occur when using Mac OS X.
Table 12-1  Problems with Mac OS X
The printer driver is not listed in the Print Center or Printer Setup Utility.
Cause
Solution
The printer software might not have been installed or was installed
incorrectly.Make sure that the printer PPD is in the following hard-drive folder:
Library/Printers/PPDs/Contents/Resources/
.lproj , where  is the two-letter language code for
the language that you are using. If...