HP LaserJet 3055 User Manual

							BOOTP on UNIX.................................................................................................................169
Systems that use Network Information  Service (NIS).......................................169
Configuring the BOOTP server.......... ................................................................169
Bootptab file entries.............. .............................................................................169
Configuring for LPD printing... ...................................................................... .......................................171
Introduction...................................... ............................................. ......................................171
About LPD...............................................................\
...........................................172
Requirements for configuring LPD.....................................................................\
173
LPD setup overview......................................................\
......................................................1 73
Step 1. Setting up IP parameters.......................................................................173
Step 2. Setting up print queues..........................................................................173
Step 3. Printing a test file...... .................................................. ...........................173
LPD on UNIX systems............. ..................................................................... ......................174
Configuring print queues for BSD-based systems......................................\
.......174
Example: Printcap entry.................................................\
....................................174
Example: Creating spooling directory.................... ............................................175
Configuring print queues using SAM (HP-UX systems). ...................................175
Printing a test file................................................................................................176
LPD on Windows NT/2000 systems........................ ...........................................................177
Installing TCP/IP software (Windows NT)..........................................................177
Configuring a network all-in-one for Windows 2000 systems............................179
Configuring a network all-in-one for Windows NT 4.0  systems.........................180
Verifying the configuration............. ............................ ............................. ...........180
Printing from Windows clients.................................................................\
...........180
LPD on Windows XP systems ......... ..................................................................................181
Adding Windows optional networking components............. ..............................181
Configuring a network LPD all-in-one.......... ...................................... ................181
Adding a new LPD all-in-one.............................................................181
Creating an LPR port for an installed all-in-one.. ..............................182
TCP/IP................................... .............................................................. ................................................183
Introduction...................................... ............................................. ......................................183
Internet Protocol (IP)................................................\
..........................................183
Transmission Control Protocol (TCP)....... .........................................................183
User Datagram Protocol (UDP)....... ..................................................................183
IP address..............................................................\
....................................................... ......184
IP address: network portion................ ................................... ............................184
IP address: host portion..................... ........................................... .....................184
IP address structure and class...........................................................................184
Configuring IP parameters..........................................................\
........................................185 Dynamic Host Configuration Protocol (DHCP)..... .............................................185
BOOTP...................................................................\
............................................185
Subnets........................................................................\
.......................................................186 Subnet mask................ .............................................. ........................................186
Gateways................................................................\
............................................................186 Default gateway................ .................................................... .............................186
10  Convenience stapler (HP LaserJet 3392 all-in-one only) Understanding the convenience stapler...................................\
....................................................... ....188
Loading staples................................................................................................................ ....................189
Using the convenience stapler.......... .................................... ......................... ........................... ..........191
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							Clearing stapler jams....................................................................\
.......................................................193
11  How do I? Print: How do I?........................................................................\
....................................... ....................196
Change the all-in-one print settings, such as  volume or print quality, in HP ToolboxFX. . .196
Print on both sides (Windows).............................................................\
...............................197 To print on both sides  automatically (HP LaserJet  3390/3392 all-in-one).........197
To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) ......197
To print on both sides manually (HP LaserJet 3390/3392 all-in-one)....... ........199
Print on both sides (Macintosh).... ......................................................................................200
To print on both sides  automatically (HP LaserJet  3390/3392 all-in-one).........200
To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) ......201
To print on both sides manually (HP LaserJet 3390/3392 all-in-one)
(Macintosh).........................................................................................................202
Use the single-sheet priority input slot (tray 1)............. ......................................... .............202
Print on special media.......... ..............................................................................................203
Printing on special media (HP LaserJet  3050/3052/3055 all-in-one)................203
Printing on special media (HP LaserJet 3390/3392 all-in-one).........................204
Transparencies and labels..................................................................\
...............205
Custom-size media and card stock...................................................................\
.205
Colored paper............. ................................................................. ......................205
Envelopes...........................................................................................................205
Heavy paper.............................................................\
..........................................206
Letterhead and preprinted forms....................... .................................................206
Fax: How do I?................................................................................................................. ....................207
Use the Setup Wizard....................................................\
.....................................................20 7
Send a fax from the all-in-one ...................... ......................................................................207
Reprint a fax............................................ ...................................................................... ......208
Print the fax activity log....................................................\
................................................. ..209
Forward received faxes to another fax number......................................................\
............210
Send and receive faxes by using a computer.... ................................................................211
Add or delete a contact.................................................................\
......................................2 13
To delete speed-dial entries and one-touch keys..........................................................\
.....214
Fax phone book.......................... .................................................. ......................................214
To program or edit speed-dial entries and one-touch keys ................................................216
Create a new group list.................................................\
......................................................2 17
To program group-dial entries............................................................................217
To delete group-dial entries............. ..................................................................218
To delete an individual from a group-dial entry..................................................218
To delete all phone book entries......................................................\
..................219
Import contacts from another source..................................................................\
................219
Change the default light/dark (contrast) setting.........................................\
.........................220
Change resolution settings.................... ........................................................... ..................221
Use the all-in-one control-panel buttons........................................................................\
.....222
Enter text from the control panel.........................................................................................222
Copy: How do I?.........................................................\
....................................................... ..................223
Copy two-sided documents (HP LaserJet 3050 all-in-one)....... .........................................223
Copy two-sided documents (HP LaserJet 3052/3055 all-in-one)...........\
............................224
Use automatic two-sided printing (duplexing) to copy documents (HP LaserJet
3390/3392 all-in-one)..................................................\
........................................................ 225
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							Reduce or enlarge copies................................................\
...................................................227Adjusting the copy size.................. ....................................................................227
Adjust the lighter/darker (contrast) setting.................................................................\
.........228
Change the copy-collation setting........... ................................................................. ..........229
Adjust the copy quality............................................................\
............................................ 230
Copy onto media of different types and sizes.... ................................................................231
Change tray selection (HP LaserJet 3390/3392 all-in-one). ..............................................232
Change the number of copies.............................................................................................233
Scan: How do I?............ .................................................................................................... ..................234
Use HP LaserJet Scan................. ......................................................................... .............234
Scan from the all-in-one control panel............................................\
....................................234
Program the all-in-one Scan To button................ ...............................................................235
Create, modify, or delete destinations.......................... ............................................... .......235
Scan to e-mail..................................................................\
............................................... ....236
Scan to a folder................................. .............................................................................. ....236
Network: How do I?.................. .......................................................................... .................................237
Set up the all-in-one and use it on the  network..................................................................237
To configure a network port-connected all-in-one configuration (direct
mode or peer-to-peer printing)............................. ..............................................237
To configure a direct-connected shared all-in-one (client server printing)........238
To change from a direct-connected shared all-in-one to a network port-
connected all-in-one configuration............ .........................................................239
Set my network password...................................................................................................239
Other: How do I?............................................................................................................... ...................240
Clean the paper path................ ..........................................................................................2 40
To clean the paper path from HP  ToolboxFX....................................................240
To clean the paper path from the all-in-one control  panel.................................241
Restore the factory-set defaults................................................................\
..........................241
Use the Embedded Web server (EWS).....................................\
.........................................242
Find the user guide.................... .........................................................................................242
User guide links....................................... ...........................................................242
Where to look for more information....................................................................242 Setting up the all-in-one............. ................................... ....................242
Using the all-in-one.......... .................................................................243
Receive toner warnings.......................... ................................................................ ............243
Receive toner warnings from the all-in-one at the all-in-one control panel
(HP LaserJet 3390/3392 all-in-one)........................... ........................................243
Receive toner warnings from the all-in-one at my computer (HP LaserJet
3390/3392 all-in-one)......................... ................................................................243
Receive toner warning e-mail messages from the all-in-one (HP LaserJet
3390/3392 all-in-one)......................... ................................................................244
View the control-panel menu items for the all-in-one (HP LaserJet 3390/3392 all-in-
one)...................................................................\
..................................................................244
Use the convenience stapler.......... .......................................................................... ..........245
Load staples................................................................................................................... .....247
Clear stapler jams......................................................\
....................................................... ..249
Replace the print cartridge............................................ ......................................................251
Clear jams..............................................................\
....................................................... ......253
Clear jams from the print cartridge area.. .................................................. ........253
Clear jams from the input  trays (HP LaserJet 3050/3052/3055 all-in-one). ......254
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							Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one)................254
Clear jams from the output bin..............................................................\
.............258
Clear jams from the straight-through output path (HP LaserJet 3390/3392
all-in-one)................. ..........................................................................................259
Clear jams from the automatic two-sided printing (duplexing) path..................261
Clear jams from the automatic document feeder (ADF).... ................................264
Order new supplies......................................................\
....................................................... 266
12  Managing the all-in-one and maintenance Information pages.......................................................\
....................................................... ..................268
Demo page................ .................................................................... .....................................268
Usage page..................................................................................................................... ....268
Configuration page............................................................................................................. .268
Supplies Status page (HP LaserJet 3390/3392 all-in-one)............. ...................................270
Network configuration page....................................................................\
............................271
Fax logs and reports................................ ............................................................ ...............271
HP ToolboxFX........................... .................................................................................. ........................272
To view HP ToolboxFX..... ............................................................................... ...................272
Status..................................................................\
................................................................273 Event log.................. ...................................................................... ....................273
Alerts..................................................................\
.................................................................274
Set up status alerts.................. ................................................................. .........274
Set up e-mail alerts...................... ......................................................................274
Fax............................................................................................................................ ..........275
Fax tasks...............................................................\
.............................................275
Fax phone book............ .....................................................................................275
Fax send log........................................................... ............................................277
Fax receive log.....................................................................\
..............................277
Help........................................................................................................................... ..........277
System settings................................................................................................................ ...278
Device information................ .................................................................... .........278
Paper handling........................... ........................................................................279
Print quality.........................................................................................................279
Paper types........................... .............................................................................279
System setup......................................................................................................280
Service..................... ............................................................ ..............................280
Device Polling............. ....................................... ................................... .............280
Print settings........................ ............................................................................ ...................280
Printing.............................................. .................................................................280
PCL 5e...............................................................................................................281
PostScript..............................................................\
.............................................281
Network settings................... .................................................................. ............................281
Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4)..............................................282
Embedded Web server............................................................ ............................................................283
Features................................................................\
..............................................................283
Managing supplies.............................................................................................................. .................284
Checking status and ordering supplies (HP LaserJet 3390/3392 all-in-one only). ............284
To check supplies status by using the control panel. ............................... .........284
To check supplies status by using  HP ToolboxFX............................................284
Storing supplies....................... ..................................... ............................ ..........................285
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							Replacing and recycling supplies.......................................................................................285
HP policy on non-HP supplies................ ............................................................................285
Resetting the all-in-one for non-HP supplies (HP LaserJet 3390/3392 all-in-
one)................................................. ....................................................... ............285
HP fraud hotline.......... ...................................... ............................................................... ...285
Cleaning the all-in-one........................................................................................................ .................287
To clean the exterior........................... ........................................................ ........................287
To clean the scanner glass and white platen  (HP LaserJet 3050 all-in-one).....................287
To clean the scanner glass (HP LaserJet  3052/3055/3390/3392 all-in-one).....................288
To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one)..........................289
To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet
3052/3055/3390/3392 all-in-one)................................................. .......................................290
Cleaning the paper path............. ........................................................................................293
To clean the paper path from HP  ToolboxFX....................................................293
To clean the paper path from the all-in-one control  panel.................................294
Changing the print cartridge... ...................................................................... .......................................295
Changing the automatic document feeder (ADF) on the  HP LaserJet 3390/3392 all-in-one.............297
Changing the automatic document feeder (ADF) pickup roller and load arm assembly
(HP LaserJet 3052/3055/3390/3392 all-in-one)..................... .............................................................2 99
13  Troubleshooting Troubleshooting checklist..............................................................\
........................................ ..............304
Clearing jams.................................... .............................................................................. .....................308
Causes of jams.......................... .................................... ................................................... ..308
Tips to avoid jams ...................................................................\
......................................... ..308
Where to look for jams........................................................\
................................................3 09
Print cartridge area................ .................................................................. ...........................309
Input trays (HP LaserJet 3050/3052/3055 all-in-one).........................................................311
Input trays (HP LaserJet 3390/3392 all-in-one)..............................\
....................................312
Output bin................ .................................................. ................................................... ......315
Straight-through output path (HP LaserJet 3390/3392  all-in-one).....................................315
Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)..........317
Jams occur in the automatic document feeder (ADF)... .....................................................320
Control-panel messages......................................................................................................... .............323
Alert and warning messages ................... ..........................................................................323
Alert and warning message tables..............................................\
.......................323
Critical error messages.................................................\
......................................................3 30
Critical error message-tables................ .............................................................330
Print problems................................................................................................................. .....................332
Print quality problems........................ ................................................................................. 332
Improving print quality.................................................\
.......................................332 Understanding print-quality settings....................................\
..............332
To temporarily change print-quality settings.....................332
To change print-quality settings for all future jobs............332
Identifying and correcting print defects.................. ............................................333
Print-quality checklist.................................................\
........................333
General print-quality issues...............................................................333
Media-handling problems................... ................................................................................337
Print-media guidelines........................................................................................338
Solving print-media problems................ ........................................ ....................338
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							Performance problems.......................................................................................................339
Fax problems............................................................\
....................................................... ....................341
Problems receiving faxes....................................................................................................341
Problems sending faxes............. ......................................................... ...............................343
Voice-call problems............................................................................................................ .345
Media-handling problems...................................... ................................................. ............345
Performance problems................... ....................................................................................346
Copy problems.................................................................................................................. ...................347
Preventing problems.....................................................\
......................................................3 47
Image problems........................ ........................................................................... ...............347
Media-handling problems...................................... ................................................. ............348
Performance problems................... ....................................................................................350
Scan problems.................................................................................................................. ...................351
Solving scanned-image problems............. ......................................... ................. ...............351
Scan-quality problems.................. ..................................................................... .................353
Preventing problems...................... ....................................................................353
Solving scan-quality problems....................................... ....................................353
Network problems............................................................................................................... .................354
Verifying that the all-in-one is on and online.......................................................................354
Resolving communication problems with the network........................................................354
Control-panel display problems..........................................\
....................................................... ..........356
Stapler problems (HP LaserJet 3392 all-in-one).................. ...............................................................356
Troubleshooting PostScript (PS) errors......................................................................................... ......357
Troubleshooting common Macintosh problems................ ..................................................................358
Problems with Mac OS X V10.3 and Mac OS X V10.4..... ........................... ......................358
Troubleshooting tools....................... ..................................................... ..............................................359
All-in-one pages and reports...............................................................................................359
Demo page.........................................................................................................359
Configuration page...................................................................\
..........................359
Supplies Status page (HP LaserJet 3390/3392 all-in-one)................................359
Fax reports.............................................................\
....................................................... ......360
Fax activity log................ ................................... .................................... ............361
Fax call report................. ....................................... ............................................361
Phone book report..............................................................................................361
Billing-code report................ ..............................................................................362
HP ToolboxFX............................................... ......................................................................362
To view HP ToolboxFX.......... ...................................................... ......................362
Troubleshooting tab............. ....................................................... .......................362
Service menu........................................................................\
........................................... ...363
Restoring the factory-set defaults.......... ....................................................... .....363
Cleaning the paper path..........................................................\
...........................363
T.30 protocol trace............. ........................................................................ ........364
Archive print........................ ................................................. ..............................364
Appendix A  Accessories and ordering information Supplies................................................................\
...............................................................................366
Memory (HP LaserJet 3390/3392 all-in-one)......... .............................................................................366
Cable and interface accessories................ ....................................................................... ..................366
Paper-handling accessories (HP LaserJet 3390 all-in-one)................................................................366
User-replaceable parts.............................. ........................................................................... ...............367
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							Paper and other print media...................................................\
.............................................................367
Supplementary documentation.................................................................................................... ........368
Appendix B  Service and support Hewlett-Packard limited warranty statement......................................................\
............................... ..372
Print Cartridge Limited Warranty Statement............ ......................................................................... ..373
Availability of support and service..................................................\
.......................................... ...........374
HP Customer Care.......................................................................... ....................................................374
Hardware service..................................................... ............................................................................375
Extended warranty.............................................................................................................. .................375
Guidelines for repacking the printer....... .................................................................................... .........376
Appendix C  All-in-one specifications Physical specifications........................................................................................................ .................378
Electrical specifications........................ .............................................................................. .................378
Power consumption........................................................................\
...................................... ...............379
Environmental specifications........................................................................\
........................... ............379
Acoustic emissions......................................................\
....................................................... .................380
Appendix D  Regulatory information FCC compliance..........................................................\
....................................................... .................382
Environmental Product Stewardship program.....................................................................................3 83
Protecting the environment........................................................\
.........................................383
Ozone production............................................................................................................... .383
Power consumption........................ ....................................................................................38 3
HP LaserJet printing supplies........................................................................\
.....................384
Nederlands..........................................................................................................................385
Taiwan.................................................................................................................................385
Disposal of waste equipment by users in private  household in the European Union........386
Material safety data sheet...................................................................................................38 6
For more information........................................................................................................... 386
Telephone Consumer Protection Act (United States).................. .......................................................387
IC CS-03 requirements.......................................................................................................... ..............388
EU statement for telecom operation...............................................................\
.............................. .......389
New Zealand telecom statements..............................................\
................................................... ......389
Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050)...............................................390
Declaration of conformity (HP LaserJet 3052).. ..................................................................................391
Country-/region-specific safety statements................................ .........................................................392
Laser safety statement......................................................... ..............................................392
Canadian DOC statement...................................................................................................392
Korean EMI statement............ ..................................................................... .......................392
Finnish laser statement.......................................................................................................3 93
Glossary................................................................\
..............................................................................................395
Index...................................................................\
.................................................................................................399
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							1 All-in-one basics
●All-in-one configurations
●
All-in-one features
●
All-in-one parts
ENWW 1
 
						

							All-in-one configurations
The all-in-one is available in the following configurations.
HP LaserJet 3050 all-in-one
HP LaserJet 3050 all-in-one printer, fax, copier, scanner
●Prints letter-size pages at speeds up to 19 pages per
minute (ppm) and A4-size pages at speeds up to 18 ppm
● PCL 5e and PCL 6 printer drivers and HP postscript
level 3 emulation.
● Priority input slot holds up to 10 pages.
● Tray 1 holds up to 250 sheets of print media or 10
envelopes.
● Average yield for the standard black print cartridge is
2000 pages in accordance with ISO/IEC 19752. Actual
yield depends on specific use.
● Hi-Speed universal serial bus (USB) 2.0 port.
● V.34 fax modem and 4-megabyte (MB) flash fax-
storage memory.
● 64-MB random-access memory (RAM).
● 30-page automatic document feeder (ADF).
2 Chapter 1   All-in-one basics
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