HP LaserJet 3050z User Manual
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![Page 8
To redial manually......................................................\
..........................................74
Canceling a fax job................ ............................................................................... ................75
To cancel the current fax job...........................................\
.....................................75
To cancel a fax job by using the Fax Job Status.... .............................................75
Changing the default light/dark...](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-7.png "Page 8
To redial manually......................................................\
..........................................74
Canceling a fax job................ ............................................................................... ................75
To cancel the current fax job...........................................\
.....................................75
To cancel a fax job by using the Fax Job Status.... .............................................75
Changing the default light/dark...")
![Page 10
Scanning to e-mail............................................................................................................. .145
Scanning to a file..................... ........................................................................................ ...145
Scanning to a software program..........................................\
...............................................146
Using page-by-page scanning.............................................\...](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-9.png "Page 10
Scanning to e-mail............................................................................................................. .145
Scanning to a file..................... ........................................................................................ ...145
Scanning to a software program..........................................\
...............................................146
Using page-by-page scanning.............................................\...")
![Page 12
Clearing stapler jams....................................................................\
.......................................................193
11 How do I? Print: How do I?........................................................................\
....................................... ....................196
Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX. . .196
Print on both sides (Windows).............................................................\...](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-11.png "Page 12
Clearing stapler jams....................................................................\
.......................................................193
11 How do I? Print: How do I?........................................................................\
....................................... ....................196
Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX. . .196
Print on both sides (Windows).............................................................\...")
![Page 13
Reduce or enlarge copies................................................\
...................................................227Adjusting the copy size.................. ....................................................................227
Adjust the lighter/darker (contrast) setting.................................................................\
.........228
Change the copy-collation setting........... ................................................................. ..........229
Adjust the copy...](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-12.png "Page 13
Reduce or enlarge copies................................................\
...................................................227Adjusting the copy size.................. ....................................................................227
Adjust the lighter/darker (contrast) setting.................................................................\
.........228
Change the copy-collation setting........... ................................................................. ..........229
Adjust the copy...")
![Page 14
Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one)................254
Clear jams from the output bin..............................................................\
.............258
Clear jams from the straight-through output path (HP LaserJet 3390/3392
all-in-one)................. ..........................................................................................259
Clear jams from the automatic two-sided printing (duplexing) path..................261
Clear jams from the automatic...](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-13.png "Page 14
Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one)................254
Clear jams from the output bin..............................................................\
.............258
Clear jams from the straight-through output path (HP LaserJet 3390/3392
all-in-one)................. ..........................................................................................259
Clear jams from the automatic two-sided printing (duplexing) path..................261
Clear jams from the automatic...")
![Page 16
Performance problems.......................................................................................................339
Fax problems............................................................\
....................................................... ....................341
Problems receiving faxes....................................................................................................341
Problems sending faxes............. ............................................................](http://img.usermanuals.tech/thumb/36/36952/w64_HP_LaserJet_3050z-15.png "Page 16
Performance problems.......................................................................................................339
Fax problems............................................................\
....................................................... ....................341
Problems receiving faxes....................................................................................................341
Problems sending faxes............. ............................................................")
BOOTP on UNIX.................................................................................................................169 Systems that use Network Information Service (NIS).......................................169 Configuring the BOOTP server.......... ................................................................169 Bootptab file entries.............. .............................................................................169 Configuring for LPD printing... ...................................................................... .......................................171 Introduction...................................... ............................................. ......................................171 About LPD...............................................................\ ...........................................172 Requirements for configuring LPD.....................................................................\ 173 LPD setup overview......................................................\ ......................................................1 73 Step 1. Setting up IP parameters.......................................................................173 Step 2. Setting up print queues..........................................................................173 Step 3. Printing a test file...... .................................................. ...........................173 LPD on UNIX systems............. ..................................................................... ......................174 Configuring print queues for BSD-based systems......................................\ .......174 Example: Printcap entry.................................................\ ....................................174 Example: Creating spooling directory.................... ............................................175 Configuring print queues using SAM (HP-UX systems). ...................................175 Printing a test file................................................................................................176 LPD on Windows NT/2000 systems........................ ...........................................................177 Installing TCP/IP software (Windows NT)..........................................................177 Configuring a network all-in-one for Windows 2000 systems............................179 Configuring a network all-in-one for Windows NT 4.0 systems.........................180 Verifying the configuration............. ............................ ............................. ...........180 Printing from Windows clients.................................................................\ ...........180 LPD on Windows XP systems ......... ..................................................................................181 Adding Windows optional networking components............. ..............................181 Configuring a network LPD all-in-one.......... ...................................... ................181 Adding a new LPD all-in-one.............................................................181 Creating an LPR port for an installed all-in-one.. ..............................182 TCP/IP................................... .............................................................. ................................................183 Introduction...................................... ............................................. ......................................183 Internet Protocol (IP)................................................\ ..........................................183 Transmission Control Protocol (TCP)....... .........................................................183 User Datagram Protocol (UDP)....... ..................................................................183 IP address..............................................................\ ....................................................... ......184 IP address: network portion................ ................................... ............................184 IP address: host portion..................... ........................................... .....................184 IP address structure and class...........................................................................184 Configuring IP parameters..........................................................\ ........................................185 Dynamic Host Configuration Protocol (DHCP)..... .............................................185 BOOTP...................................................................\ ............................................185 Subnets........................................................................\ .......................................................186 Subnet mask................ .............................................. ........................................186 Gateways................................................................\ ............................................................186 Default gateway................ .................................................... .............................186 10 Convenience stapler (HP LaserJet 3392 all-in-one only) Understanding the convenience stapler...................................\ ....................................................... ....188 Loading staples................................................................................................................ ....................189 Using the convenience stapler.......... .................................... ......................... ........................... ..........191 ENWW ix
Clearing stapler jams....................................................................\ .......................................................193 11 How do I? Print: How do I?........................................................................\ ....................................... ....................196 Change the all-in-one print settings, such as volume or print quality, in HP ToolboxFX. . .196 Print on both sides (Windows).............................................................\ ...............................197 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).........197 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) ......197 To print on both sides manually (HP LaserJet 3390/3392 all-in-one)....... ........199 Print on both sides (Macintosh).... ......................................................................................200 To print on both sides automatically (HP LaserJet 3390/3392 all-in-one).........200 To print on both sides manually (HP LaserJet 3050/3052/3055 all-in-one) ......201 To print on both sides manually (HP LaserJet 3390/3392 all-in-one) (Macintosh).........................................................................................................202 Use the single-sheet priority input slot (tray 1)............. ......................................... .............202 Print on special media.......... ..............................................................................................203 Printing on special media (HP LaserJet 3050/3052/3055 all-in-one)................203 Printing on special media (HP LaserJet 3390/3392 all-in-one).........................204 Transparencies and labels..................................................................\ ...............205 Custom-size media and card stock...................................................................\ .205 Colored paper............. ................................................................. ......................205 Envelopes...........................................................................................................205 Heavy paper.............................................................\ ..........................................206 Letterhead and preprinted forms....................... .................................................206 Fax: How do I?................................................................................................................. ....................207 Use the Setup Wizard....................................................\ .....................................................20 7 Send a fax from the all-in-one ...................... ......................................................................207 Reprint a fax............................................ ...................................................................... ......208 Print the fax activity log....................................................\ ................................................. ..209 Forward received faxes to another fax number......................................................\ ............210 Send and receive faxes by using a computer.... ................................................................211 Add or delete a contact.................................................................\ ......................................2 13 To delete speed-dial entries and one-touch keys..........................................................\ .....214 Fax phone book.......................... .................................................. ......................................214 To program or edit speed-dial entries and one-touch keys ................................................216 Create a new group list.................................................\ ......................................................2 17 To program group-dial entries............................................................................217 To delete group-dial entries............. ..................................................................218 To delete an individual from a group-dial entry..................................................218 To delete all phone book entries......................................................\ ..................219 Import contacts from another source..................................................................\ ................219 Change the default light/dark (contrast) setting.........................................\ .........................220 Change resolution settings.................... ........................................................... ..................221 Use the all-in-one control-panel buttons........................................................................\ .....222 Enter text from the control panel.........................................................................................222 Copy: How do I?.........................................................\ ....................................................... ..................223 Copy two-sided documents (HP LaserJet 3050 all-in-one)....... .........................................223 Copy two-sided documents (HP LaserJet 3052/3055 all-in-one)...........\ ............................224 Use automatic two-sided printing (duplexing) to copy documents (HP LaserJet 3390/3392 all-in-one)..................................................\ ........................................................ 225 x ENWW
Reduce or enlarge copies................................................\ ...................................................227Adjusting the copy size.................. ....................................................................227 Adjust the lighter/darker (contrast) setting.................................................................\ .........228 Change the copy-collation setting........... ................................................................. ..........229 Adjust the copy quality............................................................\ ............................................ 230 Copy onto media of different types and sizes.... ................................................................231 Change tray selection (HP LaserJet 3390/3392 all-in-one). ..............................................232 Change the number of copies.............................................................................................233 Scan: How do I?............ .................................................................................................... ..................234 Use HP LaserJet Scan................. ......................................................................... .............234 Scan from the all-in-one control panel............................................\ ....................................234 Program the all-in-one Scan To button................ ...............................................................235 Create, modify, or delete destinations.......................... ............................................... .......235 Scan to e-mail..................................................................\ ............................................... ....236 Scan to a folder................................. .............................................................................. ....236 Network: How do I?.................. .......................................................................... .................................237 Set up the all-in-one and use it on the network..................................................................237 To configure a network port-connected all-in-one configuration (direct mode or peer-to-peer printing)............................. ..............................................237 To configure a direct-connected shared all-in-one (client server printing)........238 To change from a direct-connected shared all-in-one to a network port- connected all-in-one configuration............ .........................................................239 Set my network password...................................................................................................239 Other: How do I?............................................................................................................... ...................240 Clean the paper path................ ..........................................................................................2 40 To clean the paper path from HP ToolboxFX....................................................240 To clean the paper path from the all-in-one control panel.................................241 Restore the factory-set defaults................................................................\ ..........................241 Use the Embedded Web server (EWS).....................................\ .........................................242 Find the user guide.................... .........................................................................................242 User guide links....................................... ...........................................................242 Where to look for more information....................................................................242 Setting up the all-in-one............. ................................... ....................242 Using the all-in-one.......... .................................................................243 Receive toner warnings.......................... ................................................................ ............243 Receive toner warnings from the all-in-one at the all-in-one control panel (HP LaserJet 3390/3392 all-in-one)........................... ........................................243 Receive toner warnings from the all-in-one at my computer (HP LaserJet 3390/3392 all-in-one)......................... ................................................................243 Receive toner warning e-mail messages from the all-in-one (HP LaserJet 3390/3392 all-in-one)......................... ................................................................244 View the control-panel menu items for the all-in-one (HP LaserJet 3390/3392 all-in- one)...................................................................\ ..................................................................244 Use the convenience stapler.......... .......................................................................... ..........245 Load staples................................................................................................................... .....247 Clear stapler jams......................................................\ ....................................................... ..249 Replace the print cartridge............................................ ......................................................251 Clear jams..............................................................\ ....................................................... ......253 Clear jams from the print cartridge area.. .................................................. ........253 Clear jams from the input trays (HP LaserJet 3050/3052/3055 all-in-one). ......254 ENWW xi
Clear jams from the input trays (HP LaserJet 3390/3392 all-in-one)................254 Clear jams from the output bin..............................................................\ .............258 Clear jams from the straight-through output path (HP LaserJet 3390/3392 all-in-one)................. ..........................................................................................259 Clear jams from the automatic two-sided printing (duplexing) path..................261 Clear jams from the automatic document feeder (ADF).... ................................264 Order new supplies......................................................\ ....................................................... 266 12 Managing the all-in-one and maintenance Information pages.......................................................\ ....................................................... ..................268 Demo page................ .................................................................... .....................................268 Usage page..................................................................................................................... ....268 Configuration page............................................................................................................. .268 Supplies Status page (HP LaserJet 3390/3392 all-in-one)............. ...................................270 Network configuration page....................................................................\ ............................271 Fax logs and reports................................ ............................................................ ...............271 HP ToolboxFX........................... .................................................................................. ........................272 To view HP ToolboxFX..... ............................................................................... ...................272 Status..................................................................\ ................................................................273 Event log.................. ...................................................................... ....................273 Alerts..................................................................\ .................................................................274 Set up status alerts.................. ................................................................. .........274 Set up e-mail alerts...................... ......................................................................274 Fax............................................................................................................................ ..........275 Fax tasks...............................................................\ .............................................275 Fax phone book............ .....................................................................................275 Fax send log........................................................... ............................................277 Fax receive log.....................................................................\ ..............................277 Help........................................................................................................................... ..........277 System settings................................................................................................................ ...278 Device information................ .................................................................... .........278 Paper handling........................... ........................................................................279 Print quality.........................................................................................................279 Paper types........................... .............................................................................279 System setup......................................................................................................280 Service..................... ............................................................ ..............................280 Device Polling............. ....................................... ................................... .............280 Print settings........................ ............................................................................ ...................280 Printing.............................................. .................................................................280 PCL 5e...............................................................................................................281 PostScript..............................................................\ .............................................281 Network settings................... .................................................................. ............................281 Macintosh Configure Device (Mac OS X V10.3 and Mac OS X V10.4)..............................................282 Embedded Web server............................................................ ............................................................283 Features................................................................\ ..............................................................283 Managing supplies.............................................................................................................. .................284 Checking status and ordering supplies (HP LaserJet 3390/3392 all-in-one only). ............284 To check supplies status by using the control panel. ............................... .........284 To check supplies status by using HP ToolboxFX............................................284 Storing supplies....................... ..................................... ............................ ..........................285 xii ENWW
Replacing and recycling supplies.......................................................................................285 HP policy on non-HP supplies................ ............................................................................285 Resetting the all-in-one for non-HP supplies (HP LaserJet 3390/3392 all-in- one)................................................. ....................................................... ............285 HP fraud hotline.......... ...................................... ............................................................... ...285 Cleaning the all-in-one........................................................................................................ .................287 To clean the exterior........................... ........................................................ ........................287 To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one).....................287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one).....................288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392 all-in-one)..........................289 To clean the automatic document feeder (ADF) pickup roller assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)................................................. .......................................290 Cleaning the paper path............. ........................................................................................293 To clean the paper path from HP ToolboxFX....................................................293 To clean the paper path from the all-in-one control panel.................................294 Changing the print cartridge... ...................................................................... .......................................295 Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all-in-one.............297 Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all-in-one)..................... .............................................................2 99 13 Troubleshooting Troubleshooting checklist..............................................................\ ........................................ ..............304 Clearing jams.................................... .............................................................................. .....................308 Causes of jams.......................... .................................... ................................................... ..308 Tips to avoid jams ...................................................................\ ......................................... ..308 Where to look for jams........................................................\ ................................................3 09 Print cartridge area................ .................................................................. ...........................309 Input trays (HP LaserJet 3050/3052/3055 all-in-one).........................................................311 Input trays (HP LaserJet 3390/3392 all-in-one)..............................\ ....................................312 Output bin................ .................................................. ................................................... ......315 Straight-through output path (HP LaserJet 3390/3392 all-in-one).....................................315 Automatic two-sided printing (duplexing) path (HP LaserJet 3390/3392 all-in-one)..........317 Jams occur in the automatic document feeder (ADF)... .....................................................320 Control-panel messages......................................................................................................... .............323 Alert and warning messages ................... ..........................................................................323 Alert and warning message tables..............................................\ .......................323 Critical error messages.................................................\ ......................................................3 30 Critical error message-tables................ .............................................................330 Print problems................................................................................................................. .....................332 Print quality problems........................ ................................................................................. 332 Improving print quality.................................................\ .......................................332 Understanding print-quality settings....................................\ ..............332 To temporarily change print-quality settings.....................332 To change print-quality settings for all future jobs............332 Identifying and correcting print defects.................. ............................................333 Print-quality checklist.................................................\ ........................333 General print-quality issues...............................................................333 Media-handling problems................... ................................................................................337 Print-media guidelines........................................................................................338 Solving print-media problems................ ........................................ ....................338 ENWW xiii
Performance problems.......................................................................................................339 Fax problems............................................................\ ....................................................... ....................341 Problems receiving faxes....................................................................................................341 Problems sending faxes............. ......................................................... ...............................343 Voice-call problems............................................................................................................ .345 Media-handling problems...................................... ................................................. ............345 Performance problems................... ....................................................................................346 Copy problems.................................................................................................................. ...................347 Preventing problems.....................................................\ ......................................................3 47 Image problems........................ ........................................................................... ...............347 Media-handling problems...................................... ................................................. ............348 Performance problems................... ....................................................................................350 Scan problems.................................................................................................................. ...................351 Solving scanned-image problems............. ......................................... ................. ...............351 Scan-quality problems.................. ..................................................................... .................353 Preventing problems...................... ....................................................................353 Solving scan-quality problems....................................... ....................................353 Network problems............................................................................................................... .................354 Verifying that the all-in-one is on and online.......................................................................354 Resolving communication problems with the network........................................................354 Control-panel display problems..........................................\ ....................................................... ..........356 Stapler problems (HP LaserJet 3392 all-in-one).................. ...............................................................356 Troubleshooting PostScript (PS) errors......................................................................................... ......357 Troubleshooting common Macintosh problems................ ..................................................................358 Problems with Mac OS X V10.3 and Mac OS X V10.4..... ........................... ......................358 Troubleshooting tools....................... ..................................................... ..............................................359 All-in-one pages and reports...............................................................................................359 Demo page.........................................................................................................359 Configuration page...................................................................\ ..........................359 Supplies Status page (HP LaserJet 3390/3392 all-in-one)................................359 Fax reports.............................................................\ ....................................................... ......360 Fax activity log................ ................................... .................................... ............361 Fax call report................. ....................................... ............................................361 Phone book report..............................................................................................361 Billing-code report................ ..............................................................................362 HP ToolboxFX............................................... ......................................................................362 To view HP ToolboxFX.......... ...................................................... ......................362 Troubleshooting tab............. ....................................................... .......................362 Service menu........................................................................\ ........................................... ...363 Restoring the factory-set defaults.......... ....................................................... .....363 Cleaning the paper path..........................................................\ ...........................363 T.30 protocol trace............. ........................................................................ ........364 Archive print........................ ................................................. ..............................364 Appendix A Accessories and ordering information Supplies................................................................\ ...............................................................................366 Memory (HP LaserJet 3390/3392 all-in-one)......... .............................................................................366 Cable and interface accessories................ ....................................................................... ..................366 Paper-handling accessories (HP LaserJet 3390 all-in-one)................................................................366 User-replaceable parts.............................. ........................................................................... ...............367 xiv ENWW
Paper and other print media...................................................\ .............................................................367 Supplementary documentation.................................................................................................... ........368 Appendix B Service and support Hewlett-Packard limited warranty statement......................................................\ ............................... ..372 Print Cartridge Limited Warranty Statement............ ......................................................................... ..373 Availability of support and service..................................................\ .......................................... ...........374 HP Customer Care.......................................................................... ....................................................374 Hardware service..................................................... ............................................................................375 Extended warranty.............................................................................................................. .................375 Guidelines for repacking the printer....... .................................................................................... .........376 Appendix C All-in-one specifications Physical specifications........................................................................................................ .................378 Electrical specifications........................ .............................................................................. .................378 Power consumption........................................................................\ ...................................... ...............379 Environmental specifications........................................................................\ ........................... ............379 Acoustic emissions......................................................\ ....................................................... .................380 Appendix D Regulatory information FCC compliance..........................................................\ ....................................................... .................382 Environmental Product Stewardship program.....................................................................................3 83 Protecting the environment........................................................\ .........................................383 Ozone production............................................................................................................... .383 Power consumption........................ ....................................................................................38 3 HP LaserJet printing supplies........................................................................\ .....................384 Nederlands..........................................................................................................................385 Taiwan.................................................................................................................................385 Disposal of waste equipment by users in private household in the European Union........386 Material safety data sheet...................................................................................................38 6 For more information........................................................................................................... 386 Telephone Consumer Protection Act (United States).................. .......................................................387 IC CS-03 requirements.......................................................................................................... ..............388 EU statement for telecom operation...............................................................\ .............................. .......389 New Zealand telecom statements..............................................\ ................................................... ......389 Declaration of conformity (HP LaserJet 3390, 3392, 3055, and 3050)...............................................390 Declaration of conformity (HP LaserJet 3052).. ..................................................................................391 Country-/region-specific safety statements................................ .........................................................392 Laser safety statement......................................................... ..............................................392 Canadian DOC statement...................................................................................................392 Korean EMI statement............ ..................................................................... .......................392 Finnish laser statement.......................................................................................................3 93 Glossary................................................................\ ..............................................................................................395 Index...................................................................\ .................................................................................................399 ENWW xv
1 All-in-one basics ●All-in-one configurations ● All-in-one features ● All-in-one parts ENWW 1
All-in-one configurations The all-in-one is available in the following configurations. HP LaserJet 3050 all-in-one HP LaserJet 3050 all-in-one printer, fax, copier, scanner ●Prints letter-size pages at speeds up to 19 pages per minute (ppm) and A4-size pages at speeds up to 18 ppm ● PCL 5e and PCL 6 printer drivers and HP postscript level 3 emulation. ● Priority input slot holds up to 10 pages. ● Tray 1 holds up to 250 sheets of print media or 10 envelopes. ● Average yield for the standard black print cartridge is 2000 pages in accordance with ISO/IEC 19752. Actual yield depends on specific use. ● Hi-Speed universal serial bus (USB) 2.0 port. ● V.34 fax modem and 4-megabyte (MB) flash fax- storage memory. ● 64-MB random-access memory (RAM). ● 30-page automatic document feeder (ADF). 2 Chapter 1 All-in-one basics ENWW