HP LaserJet 2430tn User Manual

See Light print
(partial page)
See Light print
(entire page)
See SpecksSee SpecksSee Dropouts
See DropoutsSee Dropouts
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See LinesSee Gray
background
See Toner smear
See Loose tonerSee Repeating
defects
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Light print (partial page) 
1. Make sure that the print cartridge is fully installed.
2. The toner level in the print cartridge might be low. Replace the print cartridge.
3. The media might not meet HP specifications (for example, the paper is too moist or too
rough). See 
Paper specifications .
Light print (entire page)
1. Make sure that the print cartridge is fully installed.
2. Make sure that the EconoMode setting is turned  off at the control panel and in the printer
driver.
3. Open the Configure...

Dropouts 
1. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment.)
2. If the paper is rough, and the toner  easily rubs off, open the Configure Device menu at
the printer control panel. Open the Print Quality submenu, select  FUSER MODES, and
then select the paper type you are using.  Change the setting to HIGH 1 or HIGH 2,
which helps the toner fuse more completely onto the paper. (See 
Print Quality submenu .)
3. Try using a smoother paper.
Lines...

6. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment.)
7. Replace the print cartridge.
Toner smear 
1. Print a few more pages to see if the problem corrects itself.
2. Try using a different type of paper.
3. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment .)
4. Clean the inside of the printer and run  a cleaning page to clean the fuser. (See 
Cleaning
the printer.)
5. Replace the print...

Repeating defects 
1. Print a few more pages to see if the problem corrects itself.
2. If the distance between defects is 38 mm (1.5 inches), 47 mm (1.85 inches), or 94 mm
(3.7 inches), the print cartridge might need to be replaced.
3. Clean the inside of the printer and run  a cleaning page to clean the fuser. (See 
Cleaning
the printer.)
Also see 
Repeating image .
Repeating image
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Page skew
1. Print a few more pages to see if the problem corrects itself.
2. Verify that there are no torn pieces of paper inside the printer.
3. Make sure that paper is loaded correctly and that all adjustments have been made. (See
Loading trays.) Make sure that the guides in the  tray are not too tight or too loose
against the paper.
4. Turn over the stack of paper in  the tray. Also, try rotating the paper 180°.
5. Make sure that the type and quality of the paper you are using meet HP specifications....

Wrinkles or creases
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment.)
3. Turn over the stack of paper in  the tray. Also, try rotating the paper 180°.
4. Make sure that paper is loaded correctly and all adjustments have been made. (See
Loading trays .)
5. Make sure that the type and quality of the paper you are using meet HP specifications. (See 
Paper specifications .)
6. If...

2. Reduce the number of pages that you print with very low toner coverage.
White spots on black
1. Print a few more pages to see if the problem corrects itself.
2. Make sure that the type and quality of the paper you are using meet HP specifications.(See 
Paper specifications .)
3. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment .)
4. Replace the print cartridge.
Scattered lines
1. Make sure that the type and quality of the paper you are using...

1. Make sure that the type and quality of the paper you are using meet HP specifications.(See 
Paper specifications .)
2. Make sure that the environmental specifications for the printer are bein\
g met. (See
Operating environment .)
3. Turn over the stack of paper in  the tray. Also, try rotating the paper 180°.
4. Do not use paper that already has been run through the printer.
5. Decrease the toner density. Open the Configure Device menu at the printer control panel. Open the Print Quality submenu and...

Troubleshooting network printing problems
NOTEHP recommends that you use the printer CD-ROM to install and set up the printer on a
network.
● Print a configuration page (see 
Configuration page ). If an HP Jetdirect print server is
installed, printing a configuration page also prints a second page that shows the network
settings and status.
● See the  HP Jetdirect Print Server Administrators Guide  on the printer CD-ROM for
help and for more information about the Jetdirect configuration page. To reach...