HP LaserJet 2430tn User Manual

Printing special pages
Special pages within the memory of the printer can help you to diagnose and learn about
problems with your printer.
● Configuration page
The configuration page lists many of the current settings and properties of the printer.
For information about how to print the configuration page, see 
Configuration page . If you
have an HP Jetdirect print server installed, a  second page prints that lists all of the
HP Jetdirect information.
● Font list
You can print a font list using the...

Clearing jams
Occasionally, media can become jammed during a print job. The following are some of the
causes:
●Trays are loaded improperly or overfilled.
● Tray 2 or tray 3 is removed during a print job.
● The top cover is opened during a print job.
● The media that is being used  does not meet HP specifications (see 
Paper specifications).
● The media that is being used is  outside of the supported size range (see 
Paper
specifications).
Typical jam locations
Jams can occur at four locations: 
1
2
3
4
1...

1. Open the top cover.
2. Remove the print cartridge.
CAUTIONTo prevent damage, do not expose the print cartridge to light for more than a few minutes.
Place a piece of paper over the top of the print cartridge to shield it while it is out of the
printer.
3. Carefully lift up the registration plate. If the leading edge of the print media is visible,
gently pull the media toward the rear of  the printer to remove it from the printer.
If the media is difficult to remove or has  already entered the output...

Clearing jams in the input trays 
NOTEIf paper has entered the print cartridge area, follow the instructions in Clearing jams in the
print-cartridge area. It is easier to remove paper from  the print cartridge area than from the
paper-feed area.
1. Slide out tray 2 or tray 3 to expose the jam.
2. Remove any misfed media by pulling it out by  the visible edge. Make sure that all of the
media is aligned in the tray (see 
Loading trays ). If tray 3 is installed, remove any misfed
media and make sure that...

NOTEIf the Attention light does not go out, jammed media remains inside the printer. Check the
paper-feed and rear-output areas for jams. For printers that include a built-in duplexer, check
the duplexer area.
Clearing jams in the output areas
Jams in this area might result in loose toner on  the page. If you get any toner on your
clothes or hands, wash them in cold water. (Hot water will set the toner into the fabric.\
)
1. Open the top cover and remove the  print cartridge. Open the rear output bin....

4. Reinstall the print cartridge. Close the top cover and the rear output bin.
NOTEIf the print cartridge is difficult to reinstall, make sure that the registration plate has been
flipped back down into position and that you  have pushed the print cartridge firmly in place.If
the Attention light does not go out, jammed  media remains inside the printer. Check the
paper-feed and rear-output areas for jams. For printers that include a built-in duplexer, check
the duplexer area.
Clearing jams in the...

4. Push the bottom of the paper-access plate back up until it clicks into place on both sides(both sides need to be engaged).
5. Reinstall tray 2.
NOTEIf the Attention light does not go out,  jammed media remains inside the printer. Check the
paper-feed and rear-output areas for jams.
ENWW Clearing jams115
 

Understanding printer messages
Printer messages appear on the printer control panel display to relay the normal status of the
printer (such as  Processing...) or an error condition (such as  CLOSE TOP COVER) that
needs attention. 
Interpreting control-panel messages  lists the most common messages that
require attention or that might raise questions. Messages are listed in alphabetical order first,
with numeric messages at the end of the list.
Using the printer online Help system
This printer features an...

Control panel messageDescriptionRecommended action
CARD SLOT X FILE
SYSTEM IS FULL
alternates with
The CompactFlash card in slot X is full.Delete files from the CompactFlash card
and then try again. Use the Device
Storage Manager in HP Web Jetadmin
to download or delete files and fonts.
(See the HP Web Jetadmin software
Help for more information.)
CARD SLOT X IS
WRITE PROTECTED
alternates with
The CompactFlash card in slot X is
protected, and no new files can be
written to it.Use the Device Storage...

Control panel messageDescriptionRecommended action
INSTALL CARTRIDGE
For help press The print cartridge is missing and must
be reinstalled for printing to continue.Replace or correctly reinstall the print
cartridge.
INSUFFICIENT MEMORY
TO LOAD FONTS/DATA .
alternates with

To continue press The printer received more data than can
fit in its available memory. You might
have tried to transfer too many macros,
soft fonts, or complex graphics.Press  (SELECT button) to print the
transferred data (some data...