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HP LaserJet 2430tn User Manual

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Page 131

Control panel messageDescriptionRecommended action
MANUALLY FEED
OUTPUT STACK
alternates with
Then press 
 to
print second sides
The first side of a manual duplex job has
been printed and the device is waiting
for you to insert the output stack to
complete the second side.1. Load the output stack into tray 1, maintaining the same orientation
with printed side down.
2. To continue printing, press 
(SELECT button) to exit the printer
message and then press 
 ( SELECT
button) to print.
MANUALLY FEED...

Page 132

Control panel messageDescriptionRecommended action
RAM DISK DEVICE
FAILURE
alternates with
The RAM disk had a critical failure and
can no longer be used.Contact an HP-authorized service or
support provider.
RAM DISK FILE
OPERATION FAILED
alternates with
The requested operation could not be
performed. You might have attempted
an illegal operation, such as trying to
download a file to a non existent folder.Try printing again to an existing folder.
RAM DISK FILE
SYSTEM IS FULL
alternates with
The RAM disk...

Page 133

Control panel messageDescriptionRecommended action
REPLACE CARTRIDGE
For help press 
alternates with

Pages remaining for this supply has
reached the low threshold. The printer
was set to stop printing when a supply
needs to be ordered.To continue printing, press  (SELECT
button) to exit the printer message then
press 
 (SELECT button). The message
becomes  ORDER CARTRIDGE LESS
THAN XXXX PAGES  (warning).
Follow the next steps to replace the
supply.
1. Open the top cover.
2. Remove print cartridge.
3....

Page 134

Control panel messageDescriptionRecommended action
10.32.00
UNAUTHORIZED SUPPLY
alternates with
For help press The printer has detected that a printer
supply is not a genuine HP supply.This message is displayed until you
install an HP supply or press the
override button 
 (SELECT button).
If you believe you purchased an HP
supply, go to  http://www.hp.com/go/
anticounterfeit .
Any printer repair required as a result of
using non-HP supplies or unauthorized
supplies is not covered under the printer...

Page 135

Control panel messageDescriptionRecommended action
22 PARALLEL I/O
BUFFER OVERFLOW
alternates with
To continue press Too much data was sent to the parallel
port.1. Check for a loose cable connectionand be sure to use a high-quality
cable. Some non-HP parallel cables
might be missing pin connections or
might otherwise not conform to the
IEEE-1284 specification. (See
Ordering parts, accessories, and
supplies .)
2. This error can occur if the driver you are using is not IEEE-1284
compliant. For best...

Page 136

Control panel messageDescriptionRecommended action
49.XXXXX ERROR
alternates with
To continue
turn off then onA critical firmware error has occurred.1. Turn the printer power off, leave itoff for 20 minutes, and then turn the
printer power on.
2. If the message persists, contact an HP-authorized service or support
provider (see 
HP customer care).
50.X FUSER ERROR
For help press A fuser error has occurred.1. Turn the printer power off and then
on.
2. If the message persists, contact an HP-authorized...

Page 137

Control panel messageDescriptionRecommended action
55.XX.YY DC
CONTROLLER ERROR
alternates with
To continue
turn off then onA temporary printing error occurred.1. Turn the printer power off and thenon.
2. If the message persists, contact an HP-authorized service or support
provider (see 
HP customer care).
56.XX ERROR
For help press 
alternates with
To continue
turn off then on
A temporary printing error occurred as a
result of an incorrect input or output
request.1. Turn the printer power off and then...

Page 138

Control panel messageDescriptionRecommended action
62 NO SYSTEM
alternates with
To continue
turn off then onThis message indicates that no system
was found. The printer software system
is corrupt.1. Turn the printer power off and thenon.
2. If the message persists, contact an HP-authorized service or support
provider (see 
HP customer care).
64 ERROR
alternates with
To continue
turn off then onA temporary printing error occurred in
the scan buffer.1. Turn the printer power off and then
on.
2. If the...

Page 139

Control panel messageDescriptionRecommended action
79.XXXX ERROR
alternates with
To continue
turn off then onThe printer detected a critical hardware
error.1. Press STOP to clear the print job
from the printer memory. Turn the
printer power off and then on.
2. Try printing a job from a different program. If the job prints, go back to
the first program and try printing a
different file. If the message
appears only with a certain program
or print job, contact the software
vendor for assistance.
If the...

Page 140

Correcting print-quality problems
This section helps you define print-quality problems and what to do to correct them. Often
print- quality problems can be handled easily by making sure that the printer is properly
maintained, using print media that meets HP specifications, or running a cleaning page.
Print-quality checklist
General print-quality problems can be solved by following the checklist below.
●Check the printer driver to make sure that you are using the best available print quality
option (see...
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