HP Deskjet D1560 User Manual

Solution 1: Make sure the paper tray is not empty
Solution:If the paper tray is empty, add more paper.
Cause:The paper tray was empty.
Solution 2: Check the rear door of the printer
Solution:If you removed the rear door to clear a paper jam, replace it. Gently push
the door forward until it snaps into place.
Cause:The rear door was removed from the product.
If this did not solve the issue, try the next solution.
Solution 3: Check the paper
Solution:Check the paper loaded in the paper tray and the print...

9.Slide the paper-width and paper-length guides inward until they stop at the edges
of the paper.
NOTE:Do not overload in the paper tray. Make sure the stack of paper fits
within the paper tray.
10.Make sure the print settings, paper size and type, match the paper loaded in the
paper tray.
See the following tasks for information about checking and changing these
settings.
11.Try to print again.
To set the paper size
1.Make sure you have paper loaded in the input tray.
2.On the File menu in your software...

Paper typeSuggested paper size settings
LetterheadLetter or A4
Panorama photo paperAppropriate listed panorama size (if listed sizes are not
appropriate, you can specify a custom paper size)
Photo papers10 x 15 cm. (with tab), 4 x 6 in. (with tab), letter, A4, or
appropriate listed size
Transparency filmsLetter or A4
Custom-size papersCustom paper size
To select a specific paper type
1.Open the 
Printer Properties dialog box.
2.Click the Features tab.
3.Click More in the Paper Type drop-down list, and...

To clean the rollers
1.Turn off the product and remove the power cord.
2.Remove the rear door to access the rollers.
3.Dip the lint-free cloth into the purified or distilled water, and squeeze any excess
water from it.
4.Clean the rubber rollers to remove any dust or dirt buildup.
5.Replace the rear door. Gently push the door forward until it snaps into place.
6.Plug the power cord back in, and turn on the product.
7.Try to print again.
Cause:The rollers were dirty and needed to be cleaned.
If this did...

Paper weight
The printer might print on multiple sheets of paper at once if the paper is under the
recommended paper weight. Use paper that is within the recommended specifications.
For more information, see 
Paper weights.
Paper might be loaded improperly
The printer might print on multiple sheets of paper at once if the paper is loaded too far
toward the back of the printer or if the paper guide is not positioned firmly against the
paper. Reload the paper into the paper tray, pushing the paper until...

•Streaks appear in a light portion of a photo
•
Fading occurs on the edges of a photo
•
Photo has an unwanted border
Borderless printing guidelines
When printing borderless photos or brochures, follow these guidelines:
• Verify that the paper size that is specified in the Paper Size drop-down list on the
Printing Shortcuts tab matches the size of the paper that is loaded in the paper tray.
• Select the appropriate paper type in the Paper Type drop-down list on the Printing
Shortcuts tab.
• If printing in...

Streaks appear in a light portion of a photo
If streaks appear in a light portion of a photo, approximately 63 mm (2.5 inches) from one
of the long edges of the photo, try using maximum dpi mode to print the photo. For more
information, see 
Maximum dpi.
Fading occurs on the edges of a photo
Verify that the photo paper is not curled. If the photo paper is curled, place the paper in
a plastic bag and gently bend it in the opposite direction of the curl until the paper lies
flat. If the problem persists,...

For small photo paper
If the printout has an unwanted border, try the following solutions:
•
Align the print cartridges.
• Open the 
Printer Properties dialog box, click the Features tab, and verify that the
selected paper size matches both the paper size that the photo is formatted for and
the size of the paper that is loaded in the printer.
• Verify that no problem exists with the source image. For example, if you are printing
a scanned image, verify that the image was not crooked when it was scanned....

Print quality is poor
If you are having problems with print quality, try the solutions in this section and observe
the following guidelines:
• Replace refilled or empty cartridges.
• Check the device settings to make sure that the print mode and paper selection is
correct for the paper and the task.
For more information, see 
Select a paper type.
• Print and evaluate a self-test.
For more information, see 
Print a test page.
If the self-test shows a defect, try the following:
• Clean the print cartridges...

Wrong, inaccurate, or bleeding colors
If your printout has one of the following print quality problems, try the solutions in this
section for help.
• Colors look slightly different than what you expected.
For example, the colors in your graphic or photo look one way on your computer
screen, but print out differently.
• You expected to see one color in the printout, and a completely different color
appeared.
For example, magenta was replaced with cyan in your printout.
• Colors run into each other, or...