HP Deskjet D1560 User Manual

To resolve the problem, follow the instructions in Resolving print cartridge error
messages.
Print cartridge problem message
The printer cannot print if the print cartridges are faulty, or if they are not installed properly.
If you receive a message stating there is a problem with a print cartridge, follow the
instructions in 
Resolving print cartridge error messages to resolve the problem.
Print cartridge carriage is stuck
If the printer stalls while you are printing a document, follow the instructions...

Solution 1: Make sure you are using the correct print cartridges
Solution:Check to make sure you are using the correct print cartridges for your
product. For a list of compatible print cartridges, see the printed documentation that
came with the product.
If you are using print cartridges that are not compatible with the product, replace the
indicated print cartridges with print cartridges that are compatible.
If it appears that you are using the correct print cartridges, proceed to the next
solution.
For...

NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:The original HP ink in the indicated print cartridges has been depleted.
Low on ink
Solution:Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider...

removed from each print cartridge. When plastic tape covers the print cartridge
contacts, the printer cannot detect that the print cartridge is installed.
To remove plastic tape from a print cartridge
▲Hold the print cartridge so that the copper strips are on the bottom and facing
toward the printer, and then carefully remove the plastic tape.
1Remove plastic tape
CAUTION:Do not touch the print cartridge ink nozzles or copper contacts.
Touching these parts will result in clogs, ink failure, and bad...

6.Click Cancel on the Print dialog box.
7.Print the envelope using the Envelopes and Labels feature in Microsoft Word. The
envelope should print without any errors.
NOTE:When you are finished printing envelopes, set the paper size back to
the default print settings.
Out of paper
If you receive an out of paper message, follow the guidelines in Out of paper.
There was an error writing to USB port
The printer might not be receiving correct data from another USB device or USB hub.
Connect the printer...

Solution:
To resolve the problem
1.Make sure that no USB devices other than the printer, the keyboard, and the
mouse are connected to the computer.
2.Disconnect and reconnect the USB cable.
3.Make sure that the printer is connected directly to a USB port on the computer
(instead of through a USB hub).
4.If the installation program still does not locate the printer, replace the USB cable,
and then continue to the next step.
5.Click Cancel, and then restart the computer.
6.Turn the printer off, and then...

Printer name does not appear
Solution:If the printer software seems to install correctly, but the printer name does
not appear in the list of printers when you click Print on the File menu or in the Printers
folder in Control Panel, try reinstalling the printer software.
To reinstall the printer software
1.Quit any antivirus programs or other software programs that are running on the
computer.
NOTE:To quit an antivirus program, follow the manufacturer’s instructions.
2.Uninstall the printer software:
a....

What the flashing light means
The Power light can flash for several reasons:
• The printer cover is open.
• The printer is out of paper.
• A problem exists with the printer, such as a paper jam or a problem with a print
cartridge.
For information about clearing a paper jam, see 
Paper jam.
If an error message appears
Read the error message that explains the problem and its solution.
If no error message appears
Check the status of the printer by using the printer tools. To gain access to the tools, open...

Unable to print
Try the following solutions:
•
Solution 1: Make sure the printer is turned on
•
Solution 2: Print a test page
•
Solution 3: Clear the print queue
•
Solution 4: Check the printer cable connection
•
Solution 5: Verify the printer driver configuration
•
Solution 6: Check if the printer is paused or offline
•
Solution 7: Clear the print queue manually
•
Solution 8: Restart the print spooler
•
Solution 9: Verify whether the software application is causing the problem
Solution 1: Make sure the...

Solution 3: Clear the print queue
Solution:Restart your computer to clear the print queue.
To clear the print queue
1.Restart your computer.
2.After the computer has restarted, check the print queue.
a. Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control
Panel, and then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel,
and then click Printers and Faxes.
• Windows 2000: On the Windows...