HP Deskjet D1560 User Manual

Solution 5: Verify the printer driver configuration
Solution:Check to make sure the product is set as the default printer and that it is
using the correct printer driver.
To verify that the product is set as the default printer
1.Depending upon your operating system, do one of the following:
• Windows Vista: On the Windows taskbar, click Start, click Control Panel, and
then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel, and
then click Printers and Faxes.
• Windows...

Solution 6: Check if the printer is paused or offline
Solution:Check to make sure the product is not paused or offline.
To check if the printer is paused or offline
1.Depending upon your operating system, do one of the following:
• W i n d o w s  V i s t a :  O n  the Windows taskbar, click Start, click Control Panel, and
then click Printers.
• Windows XP: On the Windows taskbar, click Start, click Control Panel, and
then click Printers and Faxes.
• Windows 2000: On the Windows taskbar, click Start,...

Solution 8: Restart the print spooler
Solution:Restart the print spooler.
To stop and restart the print spooler
1.Depending upon your operating system, do one of the following:
• Windows XP and Windows Vista: On the Windows taskbar, click Start, and
then click Control Panel.
• Windows 2000: On the Windows taskbar, click Start, point to Settings, and
then click Control Panel.
2.Double-click Administrative Tools, and then double-click Services.
3.Scroll down the list and click Print Spooler, and then click...

If the printer still does not print
1.Select the topic below that best describes the problem:
•
Paper jam
•
Out of paper
•
Print cartridge carriage is stalled
2.If the printer still does not print, shut down, and then restart your computer.
Document prints slowly
Multiple software programs are open
The computer resources are insufficient for the printer to print at its optimum speed.
To increase printer speed, close all unnecessary software programs when printing.
Complex documents, graphics, or photos...

Resolving print cartridge error messages
After you install a print cartridge, the Power light begins to blink. The printer will not print.
One of the following messages may appear on your computer screen:
Print Cartridge Problem
Incorrect Print Cartridge(s)
Incorrectly Installed Cartridge(s)
Print Cartridge(s) Missing
Work through the following sections in order. When the Power light stops blinking, you
have solved the problem.
NOTE:In the procedures below, the problem cartridge is identified by the...

• Check the electrical contacts for debris.
• Make sure all the clear nozzle protective tape has been removed.
CAUTION:Do not attempt to remove the copper electrical strip!
5.Read the selection number on the print cartridge label and make sure it is
compatible with your printer. Compatible print cartridges are listed in the reference
guide that came with your printer.
1Selection number
6.If the print cartridge has the wrong selection number, install a new print cartridge.
For more information, see...

Print cartridge carriage is stalled
The print cartridge cradle (carriage) may get stuck on either side or in the middle of the
printer. This is called a carriage stall. When this happens, the error message Print
Cartridge Cradle is Stuck may appear.
Try the following solutions:
•
Solution 1: Turn the power off and on
•
Solution 2: Clear any paper jams
•
Solution 3: Move the printer carriage
•
Solution 4: Verify the power source
•
Solution 5: Remove and reinstall the print cartridges
Solution 1: Turn the...

Solution 3: Move the printer carriage
Solution:If the printer carriage is still stuck, try moving it as described in the
following procedure.
To move the printer carriage
1.Press the Power button to turn off the printer, and then disconnect the power cord
from the printer.
2.Open the printer cover and try to move the print carriage from side to side by hand.
1Print carriage in the access door
If the print carriage does not move, then your printer needs to be serviced. If the
print carriage does move,...

If this did not solve the issue, try the next solution.
Solution 5: Remove and reinstall the print cartridges
Solution:Improper placement or installation of the print cartridges can cause the
printer carriage to stall. Remove and reinstall the print cartridges. For more
information, see 
Installation instructions.
Paper problems
•Paper jam
•
Printer does not feed paper
•
Out of paper
•
Printer prints on multiple sheets at once
Paper jam
To clear a paper jam
1.Remove the paper from the paper tray.
2.If...

5.Remove the paper jam from the back of the printer, and then replace the rear access
door securely.
6.If the paper jam cannot be removed from the back of the printer, raise the printer
cover, remove the paper jam from the front of the printer, and then lower the cover.
CAUTION:Remove the paper jam carefully as it is possible to damage the
printer when removing paper from the front.
7.Reload paper in the paper tray.
8.Turn on the printer.
9.Reprint the document.
NOTE:If paper jams occur frequently, try...