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HP Deskjet D1560 User Manual

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Page 91

For more information, see:
•
Print other documents
•
Store and handle photo paper
Cause:The paper was loaded incorrectly, or it was wrinkled or too thick.
If this did not solve the issue, try the next solution.
Solution 3: Check the paper type
Solution:HP recommends that you use HP Premium Papers or any other paper
type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Premium Plus Photo Paper.
For more information,...

Page 92

Solution 5: Check the print settings
Solution:Check the print settings.
• Check the print settings to see if the color settings are incorrect.
For example, check to see if the document is set to print in grayscale.
• Check the print quality setting and make sure it matches the type of paper loaded
in the product.
You might need to choose a lower print quality setting, if colors are running into
each other. Or, choose a higher setting if you are printing a high-quality photo,
and then make sure photo...

Page 93

NOTE:HP cannot guarantee the quality or reliability of non-HP supplies. Printer
service or repairs required as a result of using a non-HP supply will not be covered
under warranty.
If you believe you purchased genuine HP print cartridges, go to:
www.hp.com/go/anticounterfeit
Cause:Non-HP ink was being used.
If this did not solve the issue, try the next solution.
Solution 2: Check the print settings
Solution:Check the print settings.
• Check the paper type setting to make sure it matches the type of paper...

Page 94

The printout has a horizontal band of distortion near the bottom of a borderless
print
Try the following solutions if your borderless print has a blurry band or line on the bottom
of it.
NOTE:For this issue, there is not a problem with your ink supplies. Therefore,
replacing the print cartridges is not necessary.
•Solution 1: Check the paper type
•
Solution 2: Check the print quality setting
•
Solution 3: Rotate the image
Solution 1: Check the paper type
Solution:HP recommends that you use HP Premium...

Page 95

Printouts have horizontal streaks or lines
Try the following solutions if your printout has a lines, streaks, or marks on it that run side-
to-side across the width of the page.
•
Solution 1: Make sure the paper is loaded correctly
•
Solution 2: Check the print quality setting
•
Solution 3: If the print cartridge was dropped, wait for it to recover
•
Solution 4: Clean the print cartridge nozzles
•
Solution 5: Clean the print cartridges
Solution 1: Make sure the paper is loaded correctly
Solution:Make...

Page 96

If this did not solve the issue, try the next solution.
Solution 5: Clean the print cartridges
Solution:Check the estimated ink levels remaining in the print cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the print cartridges until print quality becomes unacceptable.
If there is ink remaining in the...

Page 97

Always make sure the paper you are printing on is flat. For best results when printing
images, use HP Premium Plus Photo Paper.
For more information, see:
Store and handle photo paper
Cause:The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 3: Clean the print cartridges
Solution:Check the estimated ink levels remaining in the print cartridges.
NOTE:Ink level warnings and indicators provide estimates for planning
purposes only. When you...

Page 98

If this did not solve the issue, try the next solution.
Solution 2: Check the resolution of the image
Solution:Check the resolution of the image. If you are printing a photo or graphic,
and the resolution is too low, it will be blurry or fuzzy when printed.
If a digital photo or rasterized graphic has been resized, it can be blurry or fuzzy when
printed.
Cause:The resolution of the image was low.
Printouts have vertical streaks
Refer to this section if your printout has lines, streaks, or marks on it...

Page 99

Solution 2: Make sure only one type of paper is loaded
Solution:Load only one type of paper at a time.
Cause:More than one type of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 3: Check the rear door
Solution:Make sure the rear door is securely installed.
Cause:The rear door was not securely installed.
Ink streaks on the back of the paper
Try the following solutions if there is smeared ink on the back of your printout.
•
Solution 1: Print on a page...

Page 100

Paper is not picked up from the input tray
Solution:
Do one of the following:
• If the product is out of paper or there are only a few sheets remaining, load more
paper in the input tray.
• If there is paper in the input tray:
• Remove the stack of paper from the input tray and verify that all the paper in
the input tray is the same size and type.
• Replace any paper that is ripped, dusty, wrinkled, or bent.
If the paper is curled, uncurl the paper by gently bending it in the opposite
direction of the...
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