HP Color LaserJet CP4005dn User Manual
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Layout options for printing on both sides ........................................................ 103 Setting the color options .................................................................................................. 10 4 Using the HP Digital Imaging Options dialog box ............................................................ 104 Using the Services tab ..................................................................................................... 10 5 Using features in the Macintosh printer driver ................................................................................ .. 106 Creating and using presets in Mac OS X ......................................................................... 106 Printing a cover page ....................................................................................................... 1 06 Printing multiple pages on one sheet of paper ................................................................ 107 Printing on both sides of the paper .................................................................................. 107 Setting the color options .................................................................................................. 10 8 Two-sided (duplex) printing ................................................................................................... ........... 110 Control panel settings for automatic two-sided printing ................................................... 111 To enable or disable two-sided printing from the printer control panel ........... 111 Options for binding two-sided printing jobs ...................................................................... 112 Manual two-sided printing ................................................................................................ 112 Printing booklets ............................................................................................................. . 113 Special printing situations ................................................................................................... .............. 114 Printing a different first page ............................................................................................ 11 4 Printing a blank back cover .............................................................................................. 114 Printing on custom-size media ......................................................................................... 114 Stopping a print request ................................................................................................... 11 5 Stopping the current print job from th e printer control panel ........................... 115 Stopping the current print job from a software application .............................. 115 Job storage features .......................................................................................................... ............... 116 Proofing and holding a job ............................................................................................... 116 Printing stored jobs ......................................................................................... 116 Deleting stored jobs ........................................................................................ 116 Private jobs .................................................................................................................. .... 117 Printing a private job ....................................................................................... 117 Deleting a private job ...................................................................................... 118 Mopier mode ................................................................................................................... . 1 1 8 Managing memory ............................................................................................................... ............. 120 5 Managing the printer Printer information pages ..................................................................................................... ............ 122 Menu map ...................................................................................................................... .. 122 Configuration page .......................................................................................................... 1 22 Supplies status page ....................................................................................................... 12 3 Usage page .................................................................................................................... . 123 Demo page ..................................................................................................................... . 124 Print CMYK samples ........................................................................................................ 124 Print RGB samples .......................................................................................................... 12 4 File directory ................................................................................................................ .... 125 PCL or PS font list ........................................................................................................... 125 Event log ..................................................................................................................... ..... 125 Using the embedded Web server ................................................................................................. .... 126 Accessing the embedded Web server ............................................................................. 126 Information tab ............................................................................................................... .. 127 Settings tab .................................................................................................................. .... 127 Setting the real-time clock ............................................................................................... 128 ENWW ix
Networking tab ................................................................................................................. 1 2 8 Other links ................................................................................................................... ..... 128 Using the HP Easy Printer Care Software ....................................................................................... . 129 Supported operating systems .......................................................................................... 129 To use the HP Easy Printer Care Software ..................................................................... 129 HP Easy Printer Care Software sections ......................................................................... 129 6 Color Using color ................................................................................................................... .................... 132 HP ImageREt 3600 .......................................................................................................... 132 Paper selection ............................................................................................................... . 132 Color options ................................................................................................................. ... 132 sRGB .......................................................................................................................... ..... 132 Printing in four colors — CMYK ....................................................................................... 133 CMYK ink set emulation (PostScript only) ....................................................................... 133 Color matching ................................................................................................................ ................. 134 Sample book color matching ........................................................................................... 134 Printing color samples ..................................................................................................... 13 4 Managing printer color options on Windows computers ................................................................... 136 Print in grayscale ............................................................................................................ . 136 RGB Color (Color Themes) ............................................................................................. 136 Automatic or manual color adjustment ............................................................................ 136 Manual color options ....................................................................................... 137 Restricting color printing .................................................................................................. 1 38 Managing printer color options on Macintosh computers ................................................................. 139 Print Color as Gray .......................................................................................................... 139 Advanced color options for text, graphics, and photographs ........................................... 139 Halftone options .............................................................................................. 139 Neutral Grays .................................................................................................. 139 RGB Color ....................................................................................................... 140 Edge Control ................................................................................................... 140 7 Maintenance Managing print cartridges ..................................................................................................... ............ 142 HP print cartridges ........................................................................................................... 142 Non-HP print cartridges ................................................................................................... 142 Print cartridge authentication ........................................................................................... 142 HP fraud hotline .............................................................................................................. . 142 Print cartridge storage ..................................................................................................... 1 43 Print cartridge life expectancy .......................................................................................... 143 Checking the print cartridge life ....................................................................................... 143 Using the printer control panel ........................................................................ 143 Using the embedded Web server .................................................................... 143 Using HP Easy Printer Care Software ............................................................ 143 Using HP Web Jetadmin ................................................................................. 143 Changing print cartridges ..................................................................................................... ............ 144 Replacing a print cartridge ............................................................................................... 144 To replace the print cartridge ........................................................................................... 144 Replacing supplies ............................................................................................................ ............... 147 Locating supplies ............................................................................................................. 147 x ENWW
Supply replacement guidelines ........................................................................................ 147 Making room around the printer for replacing supplies .................................................... 148 Approximate replacement intervals for supplies .............................................................. 148 Using the cleaning page ....................................................................................................... ............ 149 Configuring alerts ............................................................................................................ ................. 152 8 Problem solving Basic troubleshooting checklist ............................................................................................... ......... 154 Factors affecting printer performance ......................................................................................... ..... 155 Troubleshooting information pages ............................................................................................. ..... 156 Configuration page .......................................................................................................... 1 56 Paper path test page ....................................................................................................... 15 6 Registration page ............................................................................................................. 157 Event log ..................................................................................................................... ..... 157 Control panel message types ................................................................................................... ........ 158 Status messages ............................................................................................................. 1 58 Warning messages .......................................................................................................... 158 Error messages ............................................................................................................... 158 Critical error messages .................................................................................................... 15 8 Control panel messages ........................................................................................................ ........... 159 Message listing ............................................................................................................... . 1 5 9 Paper jams .................................................................................................................... ................... 183 Paper jam recovery .......................................................................................................... 1 83 To disable paper jam recovery ........................................................................ 184 Common causes of paper jams ................................................................................................... ..... 185 Paper jams .................................................................................................................... ... 185 Clearing jams ................................................................................................................. .................. 186 Jam in Tray 1 ................................................................................................................. .. 186 Jam in Tray 2 or optional Tray 3 ...................................................................................... 187 Jams in top cover area .................................................................................................... 188 Clearing a jam in the top cover area ............................................................... 189 Clearing other jams .......................................................................................................... 191 Media-handling problems ....................................................................................................... .......... 194 Multiple sheets ............................................................................................................... .. 194 Incorrect page size .......................................................................................................... 194 Incorrect tray ................................................................................................................ .... 195 Automatic feed error ........................................................................................................ 1 95 Tray 2 or optional Tray 3 feed error ................................................................................. 195 Special media feed error .................................................................................................. 196 Envelope printing error .................................................................................................... 19 7 Output quality ................................................................................................................ ... 197 Duplexing error ............................................................................................................... . 198 Printer response problems ..................................................................................................... .......... 199 Control panel display is blank .......................................................................................... 199 Printer does not print ....................................................................................................... 199 Printer not receiving data ................................................................................................. 20 0 Printer selection ............................................................................................................. .. 200 Printer control panel problems ................................................................................................ ......... 202 Control panel setting ........................................................................................................ 202 Selecting optional Tray 3 ................................................................................................. 202 ENWW xi
Incorrect printer output ..................................................................................................................... 203 Incorrect fonts ............................................................................................................... ... 203 Symbol sets ................................................................................................................... .. 203 Drifting text ................................................................................................................. ...... 203 Output errors ................................................................................................................. ... 203 Partial printout .............................................................................................................. .... 204 Guidelines for printing with different fonts ........................................................................ 204 Software application problems ................................................................................................. ........ 205 System selection through software .................................................................................. 205 Font selection from software ............................................................................................ 205 Color selection from software .......................................................................................... 205 Optional Tray 3 and duplexer recognition ........................................................................ 206 Troubleshooting common Macintosh problems ................................................................................ 207 Solving problems with Mac OS X. ................................................................................... 207 Color printing problems ....................................................................................................... ............. 210 Printout color error .......................................................................................................... . 210 Incorrect shade ............................................................................................................... . 210 Missing color ................................................................................................................. ... 210 Cartridge error ............................................................................................................... .. 211 Color match error ............................................................................................................. 211 Print quality troubleshooting ................................................................................................. ............ 212 Print quality problems associated with media .................................................................. 212 Overhead transparency defects ....................................................................................... 212 Print quality problems associated with the environment .................................................. 213 Print quality problems associated with jams .................................................................... 213 Print quality troubleshooting pages .................................................................................. 213 Print quality troubleshooting tool ...................................................................................... 213 Calibrating the printer ...................................................................................................... 214 Repetitive defect ruler ...................................................................................................... 214 Print quality defect chart .................................................................................................. 2 15 Appendix A Working with memory Printer memory ................................................................................................................ ................. 222 Installing memory ............................................................................................................. ................ 223 Installing DDR memory DIMMs ....................................................................................... 223 Enabling memory ............................................................................................................... .............. 228 To enable memory for Windows 2000 and Windows XP ................................................. 228 Appendix B Supplies and accessories Ordering directly through the embedded Web server (for printers with network connections) ......... 230 Part numbers .................................................................................................................. .................. 231 Appendix C Service and Support Hewlett-Packard limited warranty statement .................................................................................... 236 Print cartridge limited warranty statement .................................................................................... .... 237 Fuser and transfer unit limited warranty statement .......................................................................... 2 38 HP maintenance agreements ..................................................................................................... ...... 239 On-site service agreements ............................................................................................. 239 Priority on-site service ..................................................................................... 239 xii ENWW
Next-day on-site service .................................................................................. 239 Weekly (volume) on-site service ..................................................................... 239 Appendix D Printer specifications Physical dimensions ........................................................................................................... .............. 242 Electrical specifications ..................................................................................................... ............... 243 Acoustic emissions ............................................................................................................ ............... 244 Environmental specifications .................................................................................................. .......... 245 Appendix E Regulatory information FCC regulations ............................................................................................................... ................ 248 FCC regulations ............................................................................................................... 248 Environmental product stewar dship program ................................................................................... 2 49 Protecting the environment .............................................................................................. 249 Ozone production ............................................................................................................ 2 49 Power consumption ......................................................................................................... 249 Paper use ..................................................................................................................... ... 249 Plastics ...................................................................................................................... ...... 249 HP LaserJet print supplies ............................................................................................... 249 Return and recycling instructions ..................................................................................... 250 United States and Puerto Rico ........................................................................ 250Multiple returns (two to eight cartridges) ........................................ 250 Single returns ................................................................................. 250 Shipping .......................................................................................... 250 Non-US returns ............................................................................................... 250 Paper ......................................................................................................................... ...... 250 Material restrictions ......................................................................................................... . 250 Disposal of waste equipment by users in private households in the European Union ......................................................................................................................... ...... 251 Material Safety Data Sheet (MSDS) ................................................................................ 251 For more information ....................................................................................................... 25 2 Declaration of Conformity ..................................................................................................... ............ 253 Safety statements ............................................................................................................. ................ 254 Laser safety .................................................................................................................. ... 254 Canadian DOC regulations .............................................................................................. 254 EMI statement (Korea) ..................................................................................................... 254 VCCI statement (Japan) .................................................................................................. 254 AC cordset statement (Japan) ......................................................................................... 254 Laser Statement for Finland ............................................................................................ 255 Glossary ...................................................................................................................... ..................................... 257 Index ......................................................................................................................... ........................................ 261 ENWW xiii
1 Printer basics This chapter contains information on setting up your printer and becoming familiar with its features. The following topics are covered: ● Quick access to printer information ● Printer configurations ● Printer features ● Walk around ● Printer software ● Printer drivers ● Printer drivers for Macintosh computers ● Software for Macintosh computers ● Using the HP Printer Utility for Macintosh ● Print media specifications ENWW 1
Quick access to printer information World Wide Web links Printer drivers, updated HP printer software, and product information and support may be obtained from the following URLs: ● http://www.hp.com/support/ljcp4005 Printer drivers may be obtained from the following sites: ● In China: http://www.hp.com.cn/support/cp4005 ● In Japan: http://www.jpn.hp.com/support/cp4005 ● In Korea: http://www.hp.co.kr/support/cp4005 ● In Taiwan: http://www.hp.com.tw/support/cp4005 , or the local driver Web site: http://www.dds.com.tw To order supplies: ● United States: http://www.hp.com/go/ljsupplies ● Worldwide: http://www.hp.com/ghp/buyonline.html To order accessories: ● http://www.hp.com/go/accessories User guide links For the latest version of the HP Color LaserJet CP4005 user guide, go to http://www.hp.com/support/ ljcp4005 . Where to look for more information Several references are available for use with this printer. See http://www.hp.com/support/ljcp4005 . Setting up the printer Start Guide Provides step-by-step instructions for installing and setting up the printer. This document is located on the CD_ROM provided with the printer. HP Driver Pre-Configuration Guide For detailed information about configuring printer drivers, go to http://www.hp.com/go/hpdpc_sw. 2 Chapter 1 Printer basics ENWW
HP Embedded Web Server User Guide Information about using the embedded Web server is available on the CD-ROM that came with the printer. Accessory and Consumable Installation Guides Provides step-by-step instructions for installing the printer’s accessories and consumables. Supplied with the printer’s optional accessories and consumables. Using the printer CD-ROM User Guide Provides detailed information on using and troubleshooting the printer. Available on the CD-ROM included with the printer. Online Help Provides information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. ENWW Quick access to printer information 3
Printer configurations Thank you for purchasing the HP Color LaserJet CP4005 Series printer. This printer is available in two configurations. HP Color LaserJet CP4005n (product number CB503A) The HP Color LaserJet CP4005 printer is a four-color laser printer that prints up to 30 pages per minute (ppm) for black and 25 pages per minute (ppm) for color. ●Trays . The printer comes with a multipurpose tray (Tray 1) that holds up to 100 sheets of various print media or 20 envelopes. A standard 500-sheet paper feeder (Tray 2) supports letter, legal, executive, 8.5 X 13, JIS B5, executive (JIS), 16K, A4, and A5, and custom media. The printer also supports one optional 500-sheet paper feeder (Tray 3). ● Connectivity . The printer provides a network port (RJ-45 connector) and universal serial bus (USB). ● Memory . 128 megabytes (MB) of dual data-rate (DDR) synchronous dynamic random access memory (SDRAM) in a single DIMM slot that can be upgraded to a maximum of 512 MB. NOTE To accommodate memory expansion, the available 200-pin small outline dual inline memory module (SODIMM) slot accepts 128, 256, or 512 MB RAM. The printer can support up to 512 MB of memory. HP Color LaserJet CP4005dn (product number CB504A) The HP Color LaserJet CP4005dn Series printer includes the features of the CP4005n, plus a duplexer for automatic two-sided printing, and an additional 128 MB of memory for a total of 258 MB of memory. 4 Chapter 1 Printer basics ENWW