HP Color LaserJet CP4005dn User Manual

							
2.Pull down the front cover and transfer unit.
CAUTION Do not place any item on the transfer unit while it is open. If the transfer unit is
punctured, print quality problems could result.
3. Remove the used print cartridge from the printer.
4.Remove the new print cartridge from the bag. Place the used print cartridge in the bag for recycling.
ENWW Changing print cartridges 145
 
						

							
5.Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely
seated.
NOTE The print cartridge tape seal is removed automatically when the print cartridge is
installed in the printer.
NOTE If a cartridge is in the wrong slot, the control panel will display the message
INCORRECT [COLOR] CARTRIDGE .
6.Close the front cover and then close the top cover. After a short while, the control panel should
display  Ready.
7. Installation is complete. Place the used print cartridge in the box in which the new cartridge arrived.
See the enclosed recycling guide for recycling instructions.
8. If you are using a non-HP print cartridge, check the control panel for further instructions.
For additional help, go to 
http://www.hp.com/support/ljcp4005 .
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Replacing supplies
When you use genuine HP supplies, the printer automatically notifies you when supplies are nearly
depleted. The notification to order supplies allows ample time to order new supplies before they need
to be replaced.
Locating supplies
Supplies are identified by their labeling and their blue plastic handles.
The following figure illustrates the location of each supply item.
Figure 7-1  Supply item locations
1Fuser
2Print cartridges
3Transfer unit
Supply replacement guidelines
To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the
printer.
●Allow sufficient space above and in the front of the printer for removing supplies.
● The printer should be located on a flat, sturdy surface.
For instructions about installing supplies, see the installation guides that came with each supply item or
find more information at 
http://www.hp.com/support/ljcp4005 . When you connect, click  Solve a
Problem .
CAUTION Hewlett-Packard recommends the use of genuine HP products in this printer. Use
of non-HP products may cause problems requiring service that is not covered by the Hewlett-
Packard extended warranty or service agreements.
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Making room around the printer for replacing supplies
The following illustration shows the clearance necessary in front of, above, and to the side of the printer
for replacing supplies.
123
Figure 7-2
  Supplies replacement clearance diagram
1530 mm (20.9 inches)
21294 mm (50 inches)
3804 mm (31.7 inches)
Approximate replacement  intervals for supplies
The following table lists the estimated replacement intervals for supplies and the control panel messages
that prompt when to replace each item. Usage conditions and print patterns can cause results to vary.
ItemPrinter messagePage countApproximate time period2
Black cartridgesREPLACE BLACK
CARTRIDGE7,500 pages14 months
Color cartridgesREPLACE [COLOR]
CARTRIDGE7,500 pages14 months
Image transfer kitREPLACE TRANSFER KIT100,000 pages50 months
Image fuser kitREPLACE FUSER KIT125,000 pages362 months
1Approximate average A4-/letter-size page count  based on 5% coverage of individual colors.2Approximate life is based on 2,000 pages per month.3Approximate life is estimated at 125,000 pages when printing in 4-page intermittent mode.
You can use the embedded Web server to order supplies. For more information, see Using the
embedded Web server.
148 Chapter 7   Maintenance ENWW
 
						

							
Using the cleaning page
During printing, toner and dust particles can accumulate inside the printer. Over time, this buildup can
cause print quality problems, such as toner specks or smearing. This printer has a cleaning mode that
can correct and prevent these problems.
Cleaning the HP Color LaserJet CP4005n printer at the control panel
1.Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press 
 to select  PRINT QUALITY .
6. Press 
 to highlight  CREATE CLEANING PAGE .
7. Press 
 to select  CREATE CLEANING PAGE .
NOTEThe printer prints a cleaning page with a pattern. The  PROCESS CLEANING
PAGE  option is not available for these printers until the cleaning page has been created.
8.Press  Menu to enter the  MENUS.
9. Press 
 to highlight  CONFIGURE DEVICE .
10. Press 
 to select  CONFIGURE DEVICE .
11. Press 
 to highlight  PRINT QUALITY .
12. Press 
 to select  PRINT QUALITY .
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13.Press  to highlight  PROCESS CLEANING PAGE .
14. Press 
 to select  PROCESS CLEANING PAGE .
Cleaning the HP Color LaserJet CP4005dn printer at the control panel
1. Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press 
 to select  PRINT QUALITY .
6. Press 
 to highlight  PROCESS CLEANING PAGE .
7. Press 
 to select  PROCESS CLEANING PAGE .
A page with a pattern prints.
Setting auto cleaning
The  AUTO CLEANING  menu option allows you to turn auto cleaning on or off. When auto cleaning is
turned on, the printer prints a cleaning page when the page count reaches the value set in the cleaning
interval. If auto cleaning is set to  Off, the cleaning interval is not shown. The default value for auto
cleaning is  Off.
1. Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press 
 to select  PRINT QUALITY .
6. Press 
 to highlight  AUTO CLEANING .
7. Press 
 to select  AUTO CLEANING .
8. Press 
 to highlight the desired value.
9. Press 
 to select the desired value.
Setting the cleaning interval
The  CLEANING INTERVAL  menu option allows you to set the interval at which the auto cleaning is due
for the printer. The cleaning interval can be set anywhere from 1,000 to 20,000 pages.
1. Press  Menu to enter the  MENUS.
2. Press 
 to highlight  CONFIGURE DEVICE .
3. Press 
 to select  CONFIGURE DEVICE .
4. Press 
 to highlight  PRINT QUALITY .
5. Press 
 to select  PRINT QUALITY .
150 Chapter 7   Maintenance ENWW
 
						

							
6.Press  to highlight  CLEANING INTERVAL .
7. Press 
 to select  CLEANING INTERVAL .
8. Press 
 to highlight the desired value.
9. Press 
 to select the desired value.
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Configuring alerts
You can use HP Web Jetadmin or the printer’s embedded Web server to configure the system to alert
you of problems with the printer. The alerts take the form of e-mail messages to the e-mail account or
accounts that you specify.
You can configure the following:
●The printer(s) you want to monitor
● What alerts are to be received (for example, alerts for paper jams, paper out, supplies status, and
cover open)
● The e-mail account to which the alerts should be forwarded
SoftwareInformation location
HP Web JetadminSee HP Web Jetadmin
 for general information about HP Web
Jetadmin.
See the HP Web Jetadmin Help system for details on alerts
and how to set them up.
Embedded Web server See Using the embedded Web server  for general information
about the embedded Web server.
See the embedded Web server Help system for details on
alerts and how to set them up.
152 Chapter 7   Maintenance ENWW
 
						

							
8 Problem solving
This chapter describes what to do if problems arise with your printer. The following topics are covered:
●
Basic troubleshooting checklist
●
Factors affecting printer performance
●
Troubleshooting information pages
●
Control panel message types
●
Control panel messages
●
Paper jams
●
Common causes of paper jams
●
Clearing jams
●
Media-handling problems
●
Printer response problems
●
Printer control panel problems
●
Incorrect printer output
●
Software application problems
●
Troubleshooting common Macintosh problems
●
Color printing problems
●
Print quality troubleshooting
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Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist can help identify the cause of the problem.
●Is the printer connected to power?
● Is the printer in the 
Ready state?
● Are all necessary cables connected?
● Are any messages displayed on the control panel?
● Was a genuine HP supply installed?
● Were recently replaced print cartridges installed correctly?
● Were recently installed supplies (image fuser kit, image transfer kit) installed correctly?
● Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see 
http://www.hp.com/support/ljcp4005 .
For additional information on installation and setup of the printer, see the getting started guide for this
printer.
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