HP Color LaserJet CP2025dn User Manual

Solve Macintosh problems
Solve problems with Mac OS X
NOTE:If you are installing the product using a USB connection, do not connect the USB cable to the
device and the computer before you install the software. Connecting the USB cable will cause the Mac
OS X to automatically install the product, but the installation will be faulty. You must then uninstall the
product, disconnect the USB cable, reinstall the software from the product CD-ROM, and reconnect the
USB cable when the software prompts you.
The...

The printer driver does not automatically set up your selected product in the Print Center or Printer Setup Utility.
Cause
Solution
Ethernet hub, try connecting directly to the computer or use a different
port.
The product software might not have been installed or was installed
incorrectly.Make sure that the product PPD file is in the following hard-drive
folder:
LIBRARY/PRINTERS/PPDS/CONTENTS/RESOURCES/
.LPROJ
, where  is the two-letter language code for the language that
you are using. If necessary,...

When connected with a USB cable, the product does not appear in the Print Center or Printer Setup Utility after the driver is selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.Software troubleshooting
●Check that your Macintosh supports USB and has the
appropriate USB software from Apple.
●Verify that your Macintosh operating system is Mac
OS X V10.28 or later.
Hardware troubleshooting
●Check that the product is turned on.
●Verify that the USB cable is connected...

124 Chapter 10   Solve problems ENWW
 

A Supplies and accessories
Order supplies and accessories
Table A-1  Supplies and accessories
PartPart numberType/size
Print cartridges
For information
about the yield for
the cartridges, see
www.hp.com/go/
pageyield. Actual
yield depends on
specific use.
CC530ABlack print cartridge with HP ColorSphere toner
CC531ACyan print cartridge with HP ColorSphere toner
CC532AYellow print cartridge with HP ColorSphere toner
CC533AMagenta print cartridge with HP ColorSphere toner
CablesC6518AUSB 2.0 printer cable...

126 Appendix A   Supplies and accessories ENWW
 

B Service and support
●Hewlett-Packard limited warranty statement
●
Print cartridge limited warranty statement
●
End User License Agreement
●
Customer support
●
Repack the product
●
Service information form
ENWW127
 

Hewlett-Packard limited warranty statement
HP PRODUCTDURATION OF LIMITED WARRANTY
HP Color LaserJet CP2020 Series printers One-year limited warranty
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects
in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement...

Print cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to...

End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License
Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and
(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This
EULA does not apply if there is a separate license agreement between you and HP or its suppliers for
the Software, including a license agreement in online documentation. The term “Software” may...