HP Color LaserJet 2600n User Manual

Control panel messages
The majority of the control-panel messages are intended to guide the user through typical
operation. The control-panel messages indicate the  status of the current operation, and
include a page count on the second line of  the display, if appropriate. When the device is
print data, control-panel messages indicate this  status. In addition, alert messages, warning
messages, and critical error messages indicate  situations that might require some action.
Alert and warning messages...

Control panel messageDescriptionRecommended action
No paper pickup
Press [
]
The print engine has failed to pick up a
piece of media.In Tray 1, verify that the media was
inserted far enough into the tray. In
Tray 2 or optional Tray 3, verify that the
paper-length guide is in the correct
position for the media size that you are
using.
Reload the media in the input tray and
press 
 ( SELECT) to continue the job.
If the error persists, contact
HP Customer Care. See 
HP Customer
Care  or the support flyer...

Control panel messageDescriptionRecommended action
51 Laser ErrorThe device has experienced an internal
hardware error.Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See 
HP Customer
Care or the support flyer that came in
the...

Control panel messageDescriptionRecommended action
79 Error
Turn off then onThe device has experienced an internal
firmware error.Turn off the power by using the power
switch, wait at least 30 seconds, and
then turn on the power and wait for the
device to initialize.
If a surge protector is being used,
remove it. Plug the device directly into
the wall socket. Use the power switch to
turn the device on.
If the error persists, contact
HP Customer Care. See 
HP Customer
Care or the support flyer that came...

Clearing jams
Occasionally, paper or other print media can become jammed during a prin\
t job. Some
causes include the following events:
●The input trays are loaded improperly or overfilled.
● Tray 2 or optional Tray 3 is opened during a print job.
● Too many sheets accumulated in the output  area or sheets blocked the output area.
● The print media that is being used  does not meet HP specifications. See 
Print-media
specifications.
● The environment in which the print media was  stored is too humid or...

To clear jams from inside the printer
CAUTIONJams in this area might result in loose toner on the page. If you get toner on your clothes or
hands, wash them in cold water. (Hot water  will set the toner into the fabric.)
1. Open the front door.
CAUTIONDo not place anything on the transfer belt, which  is located on the inside of the front
door. Otherwise, the printer may be  damaged, adversely affecting print quality.
2. Carefully grasp the jammed paper by both  corners and pull slowly to remove the...

3. Close the front door.
To clear jams from Tray 2 or optional Tray 3
NOTEBefore attempting to clear jams from Tray 2 or optional Tray 3, remove any jam\
s inside the
printer.
1. Pull Tray 2 or optional Tray 3 out of the printer.
2. Carefully grasp the jammed paper by both corners and pull slowly to remove the paper.
3. Slide the tray into the printer.
ENWW Clearing jams107
 

4. Open and close the front door.
To clear jams from the top bin
CAUTIONJams in these areas might result in loose toner on the page. If you get toner on your clothes
or hands, wash them in cold water. (Hot  water will set the toner into the fabric.)
1. Carefully grasp the jammed paper by both  corners and pull slowly to remove the paper
from the top bin.
2. Open and close the front door.
108 Chapter 9  Problem solving ENWW
 

Print problems
Print quality problems
Occasionally, you might encounter problems with print quality. The information in the
following sections helps you identify and resolve these issues.
Improving print quality
Use the print-quality settings to prevent print-quality problems.
Understanding print-quality settings
Print-quality settings affect how light or dark the print  is on the page and the style in which
the graphics are printed. You can also  use the print-quality settings to optimize the print...

Identifying and correcting print defects
Use the checklist and print-quality issues charts in this section to solve print-quality problems.
Print-quality checklist
General print-quality problems can be solved  by using the following checklist:
1. Make sure that the paper or print  media that you are using meets specifications.
Generally, smoother paper provides better results.
2. If you are using a special print  media such as labels, transparencies, glossy, or
letterhead, ensure that you have printed...