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HP Color LaserJet 2600n User Manual

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    HP Color LaserJet 2600n
    User Guide
     
    						
    							
    HP Color LaserJet 2600n Printer
    User Guide
     
    						
    							
    Copyright and License
    © 2005 Copyright Hewlett-Packard
    Development Company, L.P.
    Reproduction, adaptation, or translation
    without prior written permission is
    prohibited, except as allowed under the
    copyright laws.
    The information contained in this document
    is subject to change without notice.
    The only warranties for HP products and
    services are set forth in the express
    warranty statements accompanying such
    products and services. Nothing herein
    should be construed as constituting an
    additional warranty. HP shall not be liable
    for technical or editorial errors or omissions
    contained herein. Trademark Credits
    Adobe Photoshop® and PostScript are
    trademarks of Adobe Systems Incorporated.
    CorelDRAW™ is a trademark or registered
    trademark of Corel Corporation or Corel
    Corporation Limited.
    Microsoft®, Windows®, MS-DOS®, and
    Windows NT® are U.S. registered
    trademarks of Microsoft Corporation.
    Netscape™ and Netscape Navigator™ are
    U.S. trademarks of Netscape
    Communications Corporation.
    TrueType™ is a U.S. trademark of Apple
    Computer, Inc.
    ENERGY STAR® and the ENERGY STAR
    logo® are U.S. registered marks of the
    United States Environmental Protection
    Agency. Details on the proper use of the
    marks are explained in the Guidelines for
    Proper use of the ENERGY STAR® Name
    and International Logo.
    Part number Q6455-90937
    Edition 1, 4/2005
     
    						
    							
    HP Customer Care
    Online services
    for 24-hour access to information by using a modem or Internet connection
    World Wide Web: Updated HP printer software,  product and support information, and printer
    drivers in several languages can be obtained from  http://www.hp.com/support/clj2600n. (The
    site is in English.)
    Online troubleshooting tools
    HP Instant Support Professional Edition (ISPE) is  a suite of Web-based troubleshooting tools
    for desktop computing and printing products. ISPE  helps you quickly identify, diagnose, and
    resolve computing and printing problems. The  ISPE tools can be accessed from
    http://instantsupport.hp.com .
    Telephone support
    Hewlett-Packard provides free telephone support during the warranty period. When you call,
    you will be connected to a responsive team that  is waiting to help you. For the telephone
    number for your country/region, see the  flyer that came in the box with the product, or visit
    http://welcome.hp.com/country/us/en/wwcontact.html . Before calling HP, have the following
    information ready: product name and serial number,  date of purchase, and description of the
    problem.
    You can also find support on the Internet at  http://www.hp.com. Click the support & drivers
    block.
    Software utilities, drivers, and electronic information
    Go to  http://www.hp.com/go/clj2600n_software . (The site is in English, but printer drivers can
    be downloaded in several languages.)
    For information over the telephone, see  the flyer that came in the box with the printer.
    HP direct ordering for accessories or supplies
    Order supplies from the following websites:
    North America:  https://www.hp.com/post-embed/ordersupplies-na
    Latin America:  https://www.hp.com/post-embed/ordersupplies-la
    Europe and Middle East:  https://www.hp.com/post-embed/ordersupplies-emea
    Asia Pacific countries/regions:  https://www.hp.com/post-embed/ordersupplies-ap
    Order accessories from  http://www.hp.com/accessories . For more information, see
    Accessories and ordering information.
    To order supplies or accessories over  the telephone, call the following numbers:
    United States: 1-800-538-8787
    Canada: 1-800-387-3154
    To find the phone numbers for other countries/regions,  see the flyer that came in the box
    with the printer.
    HP service information
    To locate HP-Authorized Dealers in the United States or Canada, call 1-8\
    00-243-9816
    (United States) or 1-800-387-3867 (Canada). Or, go to  http://www.hp.com/go/cposupportguide.
    For service for your HP product in  other countries/regions, call the HP Customer Support
    number for your country/region. See the flyer that  came in the box with the printer.
    ENWW iii
     
    						
    							
    HP service agreements
    Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canad\
    a).
    Out-of-Warranty Service: 1-800-633-3600.
    Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221
    (Canada). Or, go to the HP Supportpack and Carepaq™ Services website at
    http://www.hpexpress-services.com/10467a .
    HP Toolbox
    To check the printer status and settings and to view troubleshooting information and online
    documentation, use the HP Toolbox software. You  can view the HP Toolbox when the
    printer is directly connected to your computer or  when it is connected to a network. You must
    have performed a complete software installation  to use the HP Toolbox. See 
    Managing the
    printer.
    iv ENWW
     
    						
    							
    Table of contents
    1 Printer basics
    Quick access to printer information .............................................................. ............................2
    User guide links .......................................................\
    ....................................................... ... 2
    Where to look for more information ........... .................................................. ......................2
    Printer configurations .......................................................................\
    ................................. ....... 4
    HP Color LaserJet 2600n printer ........................................\
    ............................................... 4
    Printer features ....................... ..................................................................... ............................5
    Walk around ......................... ............................................... ........................................... ..........7
    Software .................... .............................................. .................................................................9
    Software and supported operating systems .......... ............................................................9
    Software tips ................................ ................................................................................. .....9
    Software for Windows ......................... .............................................................................10
    Software for Macintosh ......... ...........................................................................................11
    Uninstalling the printing software ................ ............................................. ........................11
    Print-media specifications .............................................\
    ....................................................... .. 13
    General guidelines ......................... ..................................................................................1 3
    Paper and print media ................... ..................................................................................13
    Printing and storage environment ................. ...................................................................14
    Envelopes ................................... .....................................................................................14
    Labels .................................................................\
    ....................................................... ...... 16
    Transparencies .......................... ......................................................................................16
    Supported media weights and sizes ......................................\
    .......................................... 17
    2 Control panel
    Control panel features ................ ............................................................ ................................19
    Display ................................... ..........................................................................................20
    Understanding Supplies Status ....................... ................................................................20
    Understanding Printer Status ................ ..........................................................................20
    3 Networking
    To configure a network port-connected device  configuration (direct mode or peer-to-
    peer printing) ........................... ..................................................................................... .......24
    Supported network protocols .......................... .......................................................................25
    TCP/IP configuration .......................................................................\
    ................................... .... 27
    Server-based, AutoIP, and manual TCP/IP configuration  ...............................................27
    Server-based TCP/IP configuration .......................................................................\
    .......... 27
    Default IP address configuration ................... ..................................................................27
    TCP/IP configuration tools ......... ......................................................................................28
    Using BOOTP/TFTP ................ ..............................................................................................29
    Why Use BOOTP? ............................. ...................................................... .......................29
    BOOTP on UNIX ................... .......................................................................... ................29
    Using DHCP .............................. ...................................................................................... .......32
    UNIX Systems ............................. ....................................................................................3 2
    Windows Systems ......................... ..................................................................................32
    ENWW v
     
    						
    							
    NetWare systems ............................................................................. ...............................35
    To discontinue DHCP configuration ......................................\
    ................................................. 36
    Using the printer control panel ............... ................................................................................ 37
    Using the embedded Web server ...... ....................................................................................38
    4 Printing tasks
    Loading trays ............................. ............................................................................................40
    Loading Tray 1 ...................... ...........................................................................................40
    Loading Tray 2 or optional Tray 3 .............. ......................................................................41
    Printing on special media ..............................................\
    ....................................................... .. 44
    Printing on envelopes ..................................................\
    .................................................... 44
    Printing on labels .....................................................\
    ....................................................... .46
    Transparencies .......................... ......................................................................................47
    Printing on HP LaserJet glossy paper and HP LaserJet  photo paper .............................48
    Printing on letterhead or preprinted forms .......... .............................................................50
    Printing on HP LaserJet Tough paper ............ ............................................ .....................50
    Printing on custom-sized print media or cardstock ......................\
    .................................... 51
    Controlling print jobs ........................... ............................................................................. ......52
    Printing by tray Source versus by paper Type or  paper Size ..........................................52
    Gaining access to printer driver settings .... ................................ ................... ..................56
    Printing on both sides ................ ............................................................................................58
    To print on both sides (manually) ............... .............................................. .......................58
    Canceling a print job ............................ ............................................................................. .....60
    5 Color
    Using color ............................................................\
    ....................................................... .......... 62
    HP ImageREt 2400 .................. ................................................................ ........................62
    Media selection ............................... ..................................................... ............................62
    Color options .................. .......................................................................... .......................62
    Standard red-green-blue (sRGB) ...................... ..............................................................63
    Managing color options .........................................................\
    ............................................... .. 64
    Print in Grayscale ............................ ................................................. ............................... 64
    Automatic versus Manual color adjustment ...............................\
    ...................................... 64
    Manual color options .......................... .............................................................................64
    Matching colors ................. .............................................................................................. .......66
    6 How do I?
    Print: How do I? ................... ........................................................................................... .......68
    Print on special media, such as glossy or photo paper . ..................................................69
    Print on both sides of the paper ........................... ............................................................70
    Print on envelopes and custom media sizes ...................... .............................................70
    Change the device print settings, such as  print quality, in HP Toolbox ........................... 71
    Print color documents from my computer in black and white only .........\
    ..........................71
    Change color options ........................... ................................................... .........................71
    Network: How do I? ......................... ....................................................... ................................73
    Set up the device and use it on the  network ....................................................................73
    Set my network password ..................... ....................................... ...................................73
    Find my network IP address .............................................\
    ............................................... 73
    Configure a static IP address for my printer .... ................................................................74
    Other: How do I? .............. ............................................... ............................... ........................75
    Changing print cartridges ........... .....................................................................................75
    vi ENWW
     
    						
    							
    7 Managing the printer
    Special pages ..................................................................... ............................................ .......80
    Demo page ..............................................................\
    ....................................................... .80
    Configuration page ..................................... .....................................................................80
    Supplies Status page ................... ....................................................................................81
    Menu map ...............................................................\
    ....................................................... ........ 83
    To print a menu map ............. ............................................................ ..............................83
    HP Toolbox ................... ............................................................ ..................................... ........84
    Supported operating systems ............................................\
    .............................................. 84
    Supported browsers ..................... ...................................................................................84
    To view the HP Toolbox ............ ......................................................................................85
    Status tab ................ ..................................................... ............................................... ....85
    Troubleshooting tab ...................... ...................................................................................85
    Alerts tab ..................... ............................................................................................... .....85
    Documentation tab .............. .............................................................. ..............................86
    Device Settings ............................... ..................................................... ............................86
    Other links ....................... ..................................................................... ....................... ....86
    Using the embedded Web server ...... ....................................................................................87
    To access the embedded Web server  using a network connection ................................87
    Information tab ...................... ....................................................................... ....................88
    Settings tab ...................... ............................................................................................ ....88
    Networking tab ...................... ....................................................................... ....................88
    Other links found in HP Toolbox ........................................\
    .............................................. 89
    8 Maintenance
    Managing supplies ..............................................................\
    ............................................... .... 92
    Supplies life ......... ....................................................................... .....................................92
    Checking and ordering supplies ................... ...................................................................92
    Storing supplies .......................................................................\
    ....................................... .93
    Replacing and recycling supplies ......... .................................................... .......................93
    HP policy on non-HP supplies ...........................................\
    .............................................. 93
    HP anti-counterfeit website ......................... .....................................................................93
    Cartridge out override ................ ........................................................................................ ....94
    Configuration .............. .................................................... ............................................... ..94
    On-going operation ........................... ...............................................................................94
    Cleaning the printer ......................... ................................................................................. ......95
    To clean the fuser using HP Toolbox ..................... .........................................................95
    Calibrating the printer ............. .......................................................................................... ......96
    To calibrate the printer at the printer ......................... ......................................................96
    To calibrate the printer from the HP Toolbox . ..................................................................96
    9 Problem solving
    Support strategy .................................. ...................................................................................98
    Troubleshooting process ........................... ............................................................................ .99
    Troubleshooting checklist .............................................................\
    ................................... 99
    Control panel messages ............... .......................................................................................10 1
    Alert and warning messages .......... .................................................... ...........................101
    Critical error messages ........................ ..........................................................................102
    Clearing jams ..........................................................\
    ....................................................... ...... 105
    Where to look for jams .................. .................................................................................105
    To clear jams from inside the printer ........ .....................................................................106
    To clear jams from Tray 2 or optional Tray 3 ................ .................................................107
    To clear jams from the top bin .........................................\
    .............................................. 108
    Print problems ........................ ......................................................... ............................... ......109
    ENWW vii
     
    						
    							
    Print quality problems .................................................\
    ................................................... 109
    Media-handling problems .................................................................. ............................116
    Performance problems ................. ........................................................... ......................118
    Troubleshooting tools ............................... ............................................. ............................. ..120
    Device pages and reports ............. ..................................................... ............................120
    HP Toolbox ........................................... ......................................................................... 120
    Service menu ...................... ...........................................................................................1 21
    Appendix A  Accessories and ordering information
    Supplies ...................... ............................................................ .................................... .........124
    Cable and interface accessories ........................................\
    .................................................. 125
    Paper handling accessories .............................................\
    .................................................... 126
    Paper and other print media .................... ............................................................................127
    User-replaceable parts ................................. ....................................................................... .129
    Supplementary Documentation ........... .................................................................................130
    Appendix B  Service and support
    Hewlett-Packard limited warranty statement .................... ....................................................131
    Print Cartridge Limited Warranty Statement .. ................................................. .....................133
    Availability of support and service ................... .....................................................................134
    HP Care Pack™ Services and Service Agreements  .....................................................134
    Repacking the printer ..................................................\
    ....................................................... .. 135
    To repack the printer ................ ......................................................... ............................135
    Service information form ...............................................\
    ....................................................... 136
    Appendix C  Specifications
    Printer specifications .................................................\
    ........................................................... 137
    Appendix D  Regulatory information
    Introduction .................................................................................................. ........................139
    FCC regulations ........................................................\
    ....................................................... .... 140
    Environmental Product Stewardship program .... ................................................. ................141
    Protecting the environment ..................... .................................................... ...................141
    Ozone production .............................. ............................................................................141
    Energy consumption ............................. .........................................................................141
    HP LaserJet printing supplies ..........................................\
    .............................................. 141
    Material safety data sheet .............................................\
    ....................................................... 143
    Declaration of conformity ................. ....................................................................................144
    Country/region-specific safety statements .................. .........................................................145
    Laser safety statement .................... .......................................................... ....................145
    Canadian DOC statement ................ .............................................................................145
    Korean EMI statement .......................... .........................................................................145
    VCCI statement (Japan) ...............................................\
    ................................................. 145
    Finnish laser statement .................. ...............................................................................146
    Index
    viii ENWW
     
    						
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