HP Color LaserJet 2600n User Manual
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Copyright and License © 2005 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. CorelDRAW™ is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, MS-DOS®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Netscape™ and Netscape Navigator™ are U.S. trademarks of Netscape Communications Corporation. TrueType™ is a U.S. trademark of Apple Computer, Inc. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the Guidelines for Proper use of the ENERGY STAR® Name and International Logo. Part number Q6455-90937 Edition 1, 4/2005
HP Customer Care Online services for 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP printer software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2600n. (The site is in English.) Online troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com . Telephone support Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://welcome.hp.com/country/us/en/wwcontact.html . Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj2600n_software . (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the printer. HP direct ordering for accessories or supplies Order supplies from the following websites: North America: https://www.hp.com/post-embed/ordersupplies-na Latin America: https://www.hp.com/post-embed/ordersupplies-la Europe and Middle East: https://www.hp.com/post-embed/ordersupplies-emea Asia Pacific countries/regions: https://www.hp.com/post-embed/ordersupplies-ap Order accessories from http://www.hp.com/accessories . For more information, see Accessories and ordering information. To order supplies or accessories over the telephone, call the following numbers: United States: 1-800-538-8787 Canada: 1-800-387-3154 To find the phone numbers for other countries/regions, see the flyer that came in the box with the printer. HP service information To locate HP-Authorized Dealers in the United States or Canada, call 1-8\ 00-243-9816 (United States) or 1-800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide. For service for your HP product in other countries/regions, call the HP Customer Support number for your country/region. See the flyer that came in the box with the printer. ENWW iii
HP service agreements Call: 1-800-HPINVENT [1-800-474-6836 (U.S.)] or 1-800-268-1221 (Canad\ a). Out-of-Warranty Service: 1-800-633-3600. Extended Service: Call 1-800-HPINVENT 1-800-474-6836 (U.S.) or 1-800-268-1221 (Canada). Or, go to the HP Supportpack and Carepaq™ Services website at http://www.hpexpress-services.com/10467a . HP Toolbox To check the printer status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See Managing the printer. iv ENWW
Table of contents 1 Printer basics Quick access to printer information .............................................................. ............................2 User guide links .......................................................\ ....................................................... ... 2 Where to look for more information ........... .................................................. ......................2 Printer configurations .......................................................................\ ................................. ....... 4 HP Color LaserJet 2600n printer ........................................\ ............................................... 4 Printer features ....................... ..................................................................... ............................5 Walk around ......................... ............................................... ........................................... ..........7 Software .................... .............................................. .................................................................9 Software and supported operating systems .......... ............................................................9 Software tips ................................ ................................................................................. .....9 Software for Windows ......................... .............................................................................10 Software for Macintosh ......... ...........................................................................................11 Uninstalling the printing software ................ ............................................. ........................11 Print-media specifications .............................................\ ....................................................... .. 13 General guidelines ......................... ..................................................................................1 3 Paper and print media ................... ..................................................................................13 Printing and storage environment ................. ...................................................................14 Envelopes ................................... .....................................................................................14 Labels .................................................................\ ....................................................... ...... 16 Transparencies .......................... ......................................................................................16 Supported media weights and sizes ......................................\ .......................................... 17 2 Control panel Control panel features ................ ............................................................ ................................19 Display ................................... ..........................................................................................20 Understanding Supplies Status ....................... ................................................................20 Understanding Printer Status ................ ..........................................................................20 3 Networking To configure a network port-connected device configuration (direct mode or peer-to- peer printing) ........................... ..................................................................................... .......24 Supported network protocols .......................... .......................................................................25 TCP/IP configuration .......................................................................\ ................................... .... 27 Server-based, AutoIP, and manual TCP/IP configuration ...............................................27 Server-based TCP/IP configuration .......................................................................\ .......... 27 Default IP address configuration ................... ..................................................................27 TCP/IP configuration tools ......... ......................................................................................28 Using BOOTP/TFTP ................ ..............................................................................................29 Why Use BOOTP? ............................. ...................................................... .......................29 BOOTP on UNIX ................... .......................................................................... ................29 Using DHCP .............................. ...................................................................................... .......32 UNIX Systems ............................. ....................................................................................3 2 Windows Systems ......................... ..................................................................................32 ENWW v
NetWare systems ............................................................................. ...............................35 To discontinue DHCP configuration ......................................\ ................................................. 36 Using the printer control panel ............... ................................................................................ 37 Using the embedded Web server ...... ....................................................................................38 4 Printing tasks Loading trays ............................. ............................................................................................40 Loading Tray 1 ...................... ...........................................................................................40 Loading Tray 2 or optional Tray 3 .............. ......................................................................41 Printing on special media ..............................................\ ....................................................... .. 44 Printing on envelopes ..................................................\ .................................................... 44 Printing on labels .....................................................\ ....................................................... .46 Transparencies .......................... ......................................................................................47 Printing on HP LaserJet glossy paper and HP LaserJet photo paper .............................48 Printing on letterhead or preprinted forms .......... .............................................................50 Printing on HP LaserJet Tough paper ............ ............................................ .....................50 Printing on custom-sized print media or cardstock ......................\ .................................... 51 Controlling print jobs ........................... ............................................................................. ......52 Printing by tray Source versus by paper Type or paper Size ..........................................52 Gaining access to printer driver settings .... ................................ ................... ..................56 Printing on both sides ................ ............................................................................................58 To print on both sides (manually) ............... .............................................. .......................58 Canceling a print job ............................ ............................................................................. .....60 5 Color Using color ............................................................\ ....................................................... .......... 62 HP ImageREt 2400 .................. ................................................................ ........................62 Media selection ............................... ..................................................... ............................62 Color options .................. .......................................................................... .......................62 Standard red-green-blue (sRGB) ...................... ..............................................................63 Managing color options .........................................................\ ............................................... .. 64 Print in Grayscale ............................ ................................................. ............................... 64 Automatic versus Manual color adjustment ...............................\ ...................................... 64 Manual color options .......................... .............................................................................64 Matching colors ................. .............................................................................................. .......66 6 How do I? Print: How do I? ................... ........................................................................................... .......68 Print on special media, such as glossy or photo paper . ..................................................69 Print on both sides of the paper ........................... ............................................................70 Print on envelopes and custom media sizes ...................... .............................................70 Change the device print settings, such as print quality, in HP Toolbox ........................... 71 Print color documents from my computer in black and white only .........\ ..........................71 Change color options ........................... ................................................... .........................71 Network: How do I? ......................... ....................................................... ................................73 Set up the device and use it on the network ....................................................................73 Set my network password ..................... ....................................... ...................................73 Find my network IP address .............................................\ ............................................... 73 Configure a static IP address for my printer .... ................................................................74 Other: How do I? .............. ............................................... ............................... ........................75 Changing print cartridges ........... .....................................................................................75 vi ENWW
7 Managing the printer Special pages ..................................................................... ............................................ .......80 Demo page ..............................................................\ ....................................................... .80 Configuration page ..................................... .....................................................................80 Supplies Status page ................... ....................................................................................81 Menu map ...............................................................\ ....................................................... ........ 83 To print a menu map ............. ............................................................ ..............................83 HP Toolbox ................... ............................................................ ..................................... ........84 Supported operating systems ............................................\ .............................................. 84 Supported browsers ..................... ...................................................................................84 To view the HP Toolbox ............ ......................................................................................85 Status tab ................ ..................................................... ............................................... ....85 Troubleshooting tab ...................... ...................................................................................85 Alerts tab ..................... ............................................................................................... .....85 Documentation tab .............. .............................................................. ..............................86 Device Settings ............................... ..................................................... ............................86 Other links ....................... ..................................................................... ....................... ....86 Using the embedded Web server ...... ....................................................................................87 To access the embedded Web server using a network connection ................................87 Information tab ...................... ....................................................................... ....................88 Settings tab ...................... ............................................................................................ ....88 Networking tab ...................... ....................................................................... ....................88 Other links found in HP Toolbox ........................................\ .............................................. 89 8 Maintenance Managing supplies ..............................................................\ ............................................... .... 92 Supplies life ......... ....................................................................... .....................................92 Checking and ordering supplies ................... ...................................................................92 Storing supplies .......................................................................\ ....................................... .93 Replacing and recycling supplies ......... .................................................... .......................93 HP policy on non-HP supplies ...........................................\ .............................................. 93 HP anti-counterfeit website ......................... .....................................................................93 Cartridge out override ................ ........................................................................................ ....94 Configuration .............. .................................................... ............................................... ..94 On-going operation ........................... ...............................................................................94 Cleaning the printer ......................... ................................................................................. ......95 To clean the fuser using HP Toolbox ..................... .........................................................95 Calibrating the printer ............. .......................................................................................... ......96 To calibrate the printer at the printer ......................... ......................................................96 To calibrate the printer from the HP Toolbox . ..................................................................96 9 Problem solving Support strategy .................................. ...................................................................................98 Troubleshooting process ........................... ............................................................................ .99 Troubleshooting checklist .............................................................\ ................................... 99 Control panel messages ............... .......................................................................................10 1 Alert and warning messages .......... .................................................... ...........................101 Critical error messages ........................ ..........................................................................102 Clearing jams ..........................................................\ ....................................................... ...... 105 Where to look for jams .................. .................................................................................105 To clear jams from inside the printer ........ .....................................................................106 To clear jams from Tray 2 or optional Tray 3 ................ .................................................107 To clear jams from the top bin .........................................\ .............................................. 108 Print problems ........................ ......................................................... ............................... ......109 ENWW vii
Print quality problems .................................................\ ................................................... 109 Media-handling problems .................................................................. ............................116 Performance problems ................. ........................................................... ......................118 Troubleshooting tools ............................... ............................................. ............................. ..120 Device pages and reports ............. ..................................................... ............................120 HP Toolbox ........................................... ......................................................................... 120 Service menu ...................... ...........................................................................................1 21 Appendix A Accessories and ordering information Supplies ...................... ............................................................ .................................... .........124 Cable and interface accessories ........................................\ .................................................. 125 Paper handling accessories .............................................\ .................................................... 126 Paper and other print media .................... ............................................................................127 User-replaceable parts ................................. ....................................................................... .129 Supplementary Documentation ........... .................................................................................130 Appendix B Service and support Hewlett-Packard limited warranty statement .................... ....................................................131 Print Cartridge Limited Warranty Statement .. ................................................. .....................133 Availability of support and service ................... .....................................................................134 HP Care Pack™ Services and Service Agreements .....................................................134 Repacking the printer ..................................................\ ....................................................... .. 135 To repack the printer ................ ......................................................... ............................135 Service information form ...............................................\ ....................................................... 136 Appendix C Specifications Printer specifications .................................................\ ........................................................... 137 Appendix D Regulatory information Introduction .................................................................................................. ........................139 FCC regulations ........................................................\ ....................................................... .... 140 Environmental Product Stewardship program .... ................................................. ................141 Protecting the environment ..................... .................................................... ...................141 Ozone production .............................. ............................................................................141 Energy consumption ............................. .........................................................................141 HP LaserJet printing supplies ..........................................\ .............................................. 141 Material safety data sheet .............................................\ ....................................................... 143 Declaration of conformity ................. ....................................................................................144 Country/region-specific safety statements .................. .........................................................145 Laser safety statement .................... .......................................................... ....................145 Canadian DOC statement ................ .............................................................................145 Korean EMI statement .......................... .........................................................................145 VCCI statement (Japan) ...............................................\ ................................................. 145 Finnish laser statement .................. ...............................................................................146 Index viii ENWW