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HP 8610 E Owners Manual

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Page 171

Printhead maintenance
If you are experiencing problems with printing, you might have a problem with the printhead. You
should perform the procedures in the following sections only wh en directed to do so for resolving print
quality issues.
Performing the aligning and cle aning procedures unnecessarily can waste ink and shorten the life of
the cartridges.
This section contains the following topics:
●
Clean the printhead
●
Align the printhead
●
Calibrate the linefeed
●
Reinstall the printhead
Clean the...

Page 172

To clean the printhead from HP Utility (OS X)
1. Load Letter, A4, or Legal unused plain white paper into the mai n input tray. For more
information, see 
Load standard-size paper on page 23.
2. Open HP Utility. For mor e information, see 
HP Utility (OS X) on page 117.
3. In the Information And Support  section, click Clean Printheads .
4. Click  Clean , and then follow the on-screen instructions.
To clean the printhead from t he embedded web server (EWS)
1. Load Letter, A4, or Legal unused plain white...

Page 173

To align the printhead from the embedded web server (EWS)
1. Load Letter, A4, or Legal unused plain white paper into the mai n input tray. For more
information, see 
Load standard-size paper on page 23.
2. Open the EWS. For mor e information, see 
Embedded web server on page 118.
3. Click the  Tools tab, and then click  Print Quality Toolbox in the Utilities  section.
4. Click  Align Printer  and follow the on-screen instructions.
Calibrate the linefeed
If you are still seeing streaks  and white lines,...

Page 174

2.Open the ink cartridge access door.
3.Lift the latch handle on the print carriage.
4.Remove the printhead by lifting it up and then pullin g it out of the printer.
5.Make sure the latch handle is r aised, and then reinsert the printhead.
6.Carefully lower the latch handle.
NOTE: Make sure you lower the latch handle before reinserting the ink cartridges. Leaving the
latch handle raised can result in incorrectly seated ink cartri dges and problems printing. The
latch must remain down in order  to...

Page 175

Clear jams
Occasionally, paper becomes jammed during a job.
Paper jams can occur either inside the printer or in the automatic document feeder.
CAUTION:To prevent possible damage to the  printhead, clear paper jams as soon as possible.
TIP:If you notice poor print quality, clean the printhead. For more information, see Clean the
printhead on page 155.
●Clear paper jams inside the printer
●
Clear paper jams in the automatic document feeder
●
Avoid paper jams
Clear paper jams inside the printer
1. Remove...

Page 176

4.Open the ink cartridge access door . If there is paper remaining inside the printer, ensure the
carriage has moved to the right  of the printer, free any paper scraps or wrinkled paper, and pull
the paper towards you through the top of the printer.
WARNING! Do not reach into the printer when it is turned on and the carr iage is stuck. When
you open the ink cartridge access  door, the carriage should return to its position on the right side
of the printer. If it does not mo ve to the right, turn off the...

Page 177

4.If you have pushed the green tab in step 2, pull it back in place.
5.Close the cover of the automatic document feeder, pressing down  firmly until it snaps into place.
If the above solutions do no t resolve the problem, 
click here for more online troubleshooting.
Avoid paper jams
To help avoid paper jams, follow these guidelines.
●Remove printed papers from the output tray frequently.
● Make sure that you are printing w
ith paper that is not wrinkled, folded, or damaged.
● Prevent curled or wrinkled...

Page 178

Clear the print carriage
Remove any objects, such as paper, that are blocking the print carriage.
See 
Clear jams on page 159 for more information.
NOTE: Do not use any tools or other devices to remove jammed paper. A lways use caution when
removing jammed paper from inside the printer.
 Click here to go online  for more information.
162 Chapter 10   Solve a problem ENWW 

Page 179

A Technical information
This section contains the following topics:
●
Warranty information
●
Specifications
●
Regulatory information
●
Environmental product stewardship program
ENWW 163 

Page 180

Warranty information
This section contains the following topics:
●
Ink cartridge warranty information
Ink cartridge warranty information
The HP cartridge warranty is applicable when the product is used in its designated HP printing
device. This warranty does not c over HP ink products that have been refilled, remanufactured,
refurbished, misused, or tampered with.
During the warranty period the pr oduct is covered as long as the HP ink is not depleted and the end
of warranty date has n ot been reached....
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