Honda Vtx 1300 C Owners Manual

							192Technical Information
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							193
Consumer Inf ormation
Consumer Information
This section contains inf ormation on your
warranty and how to get an of f icial Honda
service manual............................. Authorized Manuals . 194
............................. Warranty Coverage . 197
................................. Warranty Service . 198
................................ Contacting Honda . 199
............................. Your Honda Dealer . 200
The Honda Rider’s Club
.......................................... (USA only) . 201
Reporting Safety Defects
.......................................... (USA only) . 202
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$60.00
$48.00
$16.00 61MEA01
61CM001
31MEM6002004 VTX1300S/VTX1300C Service Manual
Common Service Manual
2004 VTX1300C Owner’s Manual Publication Item No. Description Price Each
Pr i ces ar e subj ect t o change w i t hout not i ce and w i t hout i ncur r i ng obl i gat i on.
194
Authorized Manuals
Consumer Information
The Service Manual (Publication Item No. ) used by your authorized Honda
dealer is available f rom Helm, Inc. (USA only, Canada: See your Honda dealer to order
authorized manuals.)
Also available, but not necessary, to service your model is the Honda Common Service
Manual (Publication No. 61CM001 ), which explains theory of operation and basic service
inf ormation f or various systems common to all Honda motorcycles, motor scooters and
ATVs.
These Honda manuals are written f or the prof essional technician, but most mechanically-
capable owners should f ind them easy to use if they have the proper tools and observe proper
saf ety standards. Special Honda tools are necessary f or some procedures.61MEA01
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Orders are mailed within 10 days. Please allow adequate time for
delivery.Prices are subject to change without notice and without incurring
obligation.Item Description Publication
Item No.Total
Price Price
Each Qty.
Sub Total
Mich. Purchasers
Add 6 % Sales Tax
Handling Charge
Grand Total$4.00
195
Order On-Line: www.helminc.com
Order Toll Free: 1-888-CYCLE93
OR
Consumer Information
(NOT E: For Credit Card Orders Only)
(1-888-292-5393)
Monday Friday 8:00 AM 6:00 PM EST
By completing this f orm you can order the materials desired. You can pay by check or
money order, or charge to your credit card. Mail to Helm, Inc. at the address shown on the
back of this order f orm (USA only).
Canada: See your Honda dealer to order authorized manuals.
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NOTE: Dealers and Companies please provide dealer or company name, and also the name of the person to whose attention the
shipment should be sent.
Customer Name Attention
Zip Code State City
Daytime Telephone Number
Check here if your billing address is different from the
shipping address shown above. Check or money order enclosed payable to Helm Inc.
U.S. funds only. Do not send cash.
MasterCard
VISA
DiscoverAccount Number
Date
These Publications cannot be returned for credit without receiving advance authorization within 14 days of delivery. On returns, a restocking fee may
be applied against the original order.Expiration: Mo. Yr.
Customer SignatureApartment Number Street Address - No P. O. Box Number
()
P.O. BOX 07280, DETROIT, MICHIGAN 48207HELMS
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P
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Y
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T
196
Consumer Information
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							197
Warranty Coverage
Consumer Information
Your new Honda is covered by these
warranties:
Motorcycle Limited Warranty
Exhaust Emission Warranty
Noise Control Warranty
There are responsibilities, restrictions, and
exclusions which apply to these warranties.
Please read the Warranties Booklet given
to you by your Honda dealer at the time of
purchase. Be sure to keep your Honda
owner’s card with your Warranties
Booklet (USA only).
It is important to realize that your
warranty applies to defects in material or
workmanship of your Honda. Your
warranty coverage does not apply to
normal wear or deterioration associated
with using the motorcycle.Your warranty coverage will not be
voided if you choose to perf orm your own
maintenance. However, you should have
the proper tools and service inf ormation
and be mechanically qualified. Failures
that occur due directly to improper
maintenance are not covered.
Almost all of your warranty coverage can
be extended through the Honda Protection
Plan (USA only). For more inf ormation,
see your Honda dealer.
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							198
Warranty Service
Consumer Information
Please remember that recommended
maintenance interval servicing is not
included in your warranty coverage.
Additionally, your warranty does not
apply to the normal wear of items (such as
brakes, tires, etc.).
If you believe you have a problem with
your motorcycle, call the service
department of your Honda dealer. Make
an appointment f or an inspection and
diagnosis. Remember, as the owner of the
motorcycle, you will be asked to authorize
that inspection. Your dealer will give you
the results of the inspection. If the
problem is covered under warranty, your
dealer will perf orm the warranty repairs
f or you.If you have questions about warranty
coverage or the nature of the repair, it is
best to talk to the service manager of your
Honda dealer.
Sometimes, in spite of the best intentions
of all concerned, a misunderstanding may
occur. If you aren’t satisf ied with your
dealer’s handling of the situation, we
suggest you discuss your problem with the
appropriate member of the dealership’s
management team. If the problem has
already been reviewed with the Service
Manager, Parts Manager, Sales Manager,
etc., contact the Owner of the dealership
or their designated representative.
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							199Consumer Information
Contacting Honda
Your owner’s manual was written to cover
most of the questions you might ask about
your Honda. Any questions not answered
in the owner’s manual can be answered by
your Honda dealer. If your dealer doesn’t
have the answer right away, they will get
it f or you.Motorcycle Division, American Honda
Motor Co., Inc., P.O. Box 2220, Torrance,
CA 90509-2220, mailstop: 100-4W-5B,
telephone: (310) 532-9811.
Canada: Refer to the Warranties Booklet
that was supplied with your vehicle.
Please include the f ollowing inf ormation
in your letter:
name, address, and telephone number
product model, year, and f rame/VIN
serial number
date of purchase
dealer name and address
We will likely ask your Honda dealer to
respond, or possibly acknowledge your
comments directly. If you have a dif f erence of opinion with
your dealer, please remember that each
dealership is independently owned and
operated. That’s why it’s important to
work to resolve any dif f erences at the
dealership level.
If you wish to comment on your
experiences with your Honda or with your
dealer, please send your comments to the
f ollowing address (USA only):
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							200Consumer Information
Your Honda Dealer
Once you purchase your new Honda, get
f amiliar with the organization of your
Honda dealer so you can utilize the full
range of services available.
The service department is there to perf orm
regular maintenance and unexpected
repairs. It has the latest available service
inf ormation f rom Honda. The service
department will also handle warranty
inspections and repairs.
The parts department of f ers Genuine
Honda parts, Pro Honda products,
Hondaline accessories (USA only), and
Honda accessories and products (Canada
only). The same quality that went into
your Honda can be f ound in Genuine
Honda replacement parts. You’ll also f ind
comparable quality in the accessories andproducts available f rom the parts
department.
The sales department of f ers the Honda
Care Protection Plan to extend almost all
of your warranty coverage (USA only).
Your Honda dealer can inf orm you about
competition and other riding events in
your area. You’ll also f ind that your dealer
is a source of inf ormation about American
Honda’s Rider Education Centers and the
Honda Rider’s Club of America (USA
only).
We’re sure you’ll be as pleased with the
service your Honda dealer continues to
provide af ter the sale as you are with the
quality and dependability of your Honda.
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							201Consumer Information
The Honda Rider’s Club (USA only)
Honda Red Rider, One of the best ways to get the most
enjoyment f rom owning your Honda is to
join the Honda Rider’s Club of America
(HRCA). Your purchase of a new
motorcycle, scooter or ATV f rom a
participating Honda dealer entitles you to
a complimentary one-year membership.
The HRCA has hundreds of dealer-
sponsored chapters throughout the USA.
Some of the HRCA membership benef its
include:
24-hr. emergency roadside assistance
f or your Honda or transport vehicle.
Transportation f or your Honda or
transport vehicle to the nearest Honda
dealer or service facility if roadside
assistance can’t get you going again.
Reimbursement (to $75) f or motorcycle
and scooter rider training f rom the
Motorcycle Saf ety Foundation. FreeATV rider training is available f rom the
Specialty Vehicle Institute of America
with the purchase of a new Honda ATV.
A subscription to a
bi-monthly insider’s magazine f or all
members.
Special members-only HRCA website.
Discounts f rom HRCA partners f or
both on and of f -road riding schools and
adventure packages.
Hospitality at national events.
Optional insurance, club pin, patch, etc.
Contact your Honda dealer f or more
inf ormation or call: 1-800-847-HRCA.
For a complete list of all HRCA benef its
and services, refer to your HRCA
membership benef its manual or visit our
website at www.honda.com.
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