Handspring Treo 180 Communicator User Guide

							Chapter 6Page 91
Using the Active Call view
After you dial and establish a connection, or receive an incoming call, the Active Call view icon 
appears in the lower left corner of the PhoneBook screen, and the Active Call view appears:
 
 
N
NN No
oo ot
tt te
ee e:
:: : If you dialed a Speed Dial entry that includes Extra Digits, the Dial Pad button changes 
to an Extra Digits button. Tap Extra Digits to dial the additional predefined numbers, such 
as an extension.
Receiving Calls
Whenever your communicator’s wireless mode is on and you are within a coverage area, you can 
receive incoming calls. An incoming call turns on your communicator’s screen if it is off and 
displays the following alert: 
 
To answer a 
a a  a c
cc ca
aa all 
ll ll  ll while it is ringing, do any of the following:
nOpen the lid if it is closed.
nTap Answer if the lid is open.
nPress the button on the headset (if it is attached).
To ignore a call and send it directly to voicemail, do any of the following: 
nClose the lid if it is open.
nPress the top scroll button.
To silence the ring, do any of the following:
nPress any button on your communicator.
nSlide the ringer switch to the silent position  . 
N
NN No
oo ot
tt te
ee e:
:: : Placing the ringer switch in the silent position turns off 
all system sounds, including 
alarms. If the vibrate option is turned on in the Ringer Preferences screen, ring tones 
and alarms are replaced with a vibrate motion.
Tap Dial Pad to 
enter extra numbers 
such as a PIN code 
or menu selection
Caller’s name and 
phone number if 
available
Tap Answer to 
accept the callTap Ignore to 
send the call 
to voicemail 
						

							Page 92 Application Specific Tasks
To end a call, do any of the following: 
nClose the lid (if the headset is not attached).
nPress Backspace  .
nPress the button on the headset (if it is attached).
nTap Hang Up.
Adjusting call volume
You can adjust the volume level from the Active Call view when a call is in progress.
To adjust the call volume, do one of the following:
nRoll the jog rocker up, or press the top scroll button, to increase the volume.
nRoll the jog rocker down, or press the bottom scroll button, to decrease the volume.
Using the speakerphone
The speakerphone button enables you to view your communicator screen and use other 
applications while you’re talking on the phone. 
N
NN No
oo ot
tt te
ee e:
:: : The speakerphone feature is optimized for one or two people that are reasonably close 
to the phone. It is not designed for a conference room or large group. This feature is not 
available when a headset is attached to your phone.
To use the speakerphone:
1. Place a call.
2. From the Active Call screen, tap Spkrphone.
 
 
3. Tap Cancel Spkr to turn off the speakerphone.
T
TT Ti
ii ip
pp p:
:: : You can also press Space   to toggle the speakerphone on and off.
Tap Spkr-
phoneTap Cancel 
Spkr 
						

							Chapter 6Page 93
Placing calls on hold
You can place an active call on hold while you use other applications on your communicator or 
complete another task.
To place a call on hold:
1. Place or answer a call.
 
 
2. Tap Hold to place the call on hold.
3. Tap Off Hold to return to the call.
Handling Multiple Calls
You can use the Active Call view to handle a variety of situations that involve multiple calls. During 
an active call, you can receive or place another call, switch between two active calls, and create 
a 3-way conference call. For example, when you’re talking to a friend, you can place another call 
to a restaurant to make dinner reservations, and return to your friend to confirm the time and 
place. You can also use call waiting to receive an important incoming call while you’re already on 
the phone, and to facilitate 3-way conference calls when you’re on the go.
To respond to call waiting, do one of the following:
nTap Hold & Answer to place the first call on hold and answer the second call.
nTap Drop & Answer to end the first call and answer the second call.
nTap Ignore to send the second call to voicemail.
nPress the button on the headset (if it is attached) to place the first call on hold and to answer 
the second call.
 
N
NN No
oo ot
tt te
ee e:
:: : Make sure the Disable Call Waiting option on the Call Preferences screen is off. When 
this option is off the Disable Call Waiting check box is empty. See the section that begins 
on page 97 for more information. 
Tap Off Hold Call status 
indicator
Tap Hold 
Caller’s name and 
phone number if 
available
Tap Hold & Answer 
Tap Drop & Answer 
Tap Ignore to send 
call to voicemail 
						

							Page 94 Application Specific Tasks
To dial another number while a call is in progress:
1. From the Active Call view, repeatedly press PhoneBook   to access the view you want to 
use.
T
TT Ti
ii ip
pp p:
:: : You can also tap the Speed Dial, Dial Pad, Contacts, or Call History view icons. 
2. Dial the number.
3. When the confirmation message appears, hold Option   and press Return   for Yes.
To switch between two active calls, do any of the following:
nTap the call status line of the call you want to make active.
nPress the button on the headset (if it is attached).
 
 
To use 3-way calling:
1. Answer or place two calls.
2. Tap 3-way Call to join the two calls.
 
 
3. Tap Cancel 3-way to return to the previous active call and to place the other call on hold, or 
tap Hang Up to end both calls.
N
NN No
oo ot
tt te
ee e:
:: : When a 3-way call is active and the headset is attached, pressing the button on the 
headset places the second call on hold.
1st call status 
2nd call status 
Tap 
3-way 
Call  
						

							Chapter 6Page 95
Forwarding calls
If you need to turn off the wireless mode or know you will be traveling outside a coverage area, 
you can forward your calls to another number. Keep in mind that your wireless service provider 
will still charge you for your forwarded calls. 
N
NN No
oo ot
tt te
ee e:
:: : Because call forwarding information is stored by the network, it’s a good idea to check 
the current network settings both before and after you change the call forwarding option.
To forward calls to another number:
1. From the Speed Dial, Dial Pad, or Call History view, press Menu  .
2. Under Options, select Call Preferences (/A).
3. Select the call forwarding option you want to use.
T
TT Ti
ii ip
pp p:
:: : You can define multiple forwarding numbers. Select Edit numbers from the list to add, 
change, or delete a number. You can also configure your communicator to forward calls 
only in special situations, such as when you are busy or outside a coverage area. See 
Appendix D for details.
4. Hold Option   and press Return   to finish.
Other ways to make a call
In addition to using the Speed Dial, Contacts, Dial Pad, and Call History views, you can also place 
calls in the following ways:
nRedialing the last number
nReturning a missed call
nDialing an emergency number
Redialing the last number
You can redial the last number you called.
To redial the last number, do one of the following:
nPress and hold PhoneBook   for at least one second. 
nPress and hold the jog rocker.
Tap here to forward 
all calls to a 
specific number
Tap here to 
display current 
network settings 
						

							Page 96 Application Specific Tasks
Returning a missed call
When your Treo is on and you remain in a coverage area, any calls you miss appear in the Call 
History list and you receive a missed call alert message. When your phone is off or you travel 
outside a coverage area, your calls are forwarded to voicemail and they do not appear in the Call 
History list.
nIf you miss multiple calls, a message appears indicating the number of calls you missed. See 
page 90 for instructions on calling a number in your Call History list.
nIf you miss a single call, the following screen appears:
 
N
NN No
oo ot
tt te
ee e:
:: : If the caller’s phone number is not available, the Call Back button does not appear on the 
Missed Call screen. 
Calling an emergency number
Your Treo provides easy access to emergency numbers such as 911 in the United States or 112 
in Europe. 
To call an emergency number:
1. Make sure wireless mode is on. See page 18 for details.
2. Press PhoneBook .
3. Do one of the following: 
nIf your phone is unlocked, dial 911 or 112 from the Dial Pad screen.
nIf your phone is locked or your SIM card is missing, tap Make Emergency Call from the 
Unlock SIM or SIM Card Not Found screen.
 
T
TT Ti
ii ip
pp p:
:: : You don’t need to unlock your phone or even have the SIM card installed to call an 
emergency number.
Tap Call Back to 
dial the number Tap OK to dismiss 
the call without 
calling back
Tap Make Emergency Call 
						

							Chapter 6Page 97
PhoneBook menus
PhoneBook menus are shown here for your reference, and PhoneBook features that are not 
explained elsewhere in this guide are described here.
See page 31 for information about choosing menu commands.
The Record and Options menus differ depending on which view is active.
Record menus   
Options menus 
 
Phone 
PreferencesOpens a dialog where you can lock your SIM card to prevent unauthorized 
use of your communicator’s wireless mode features. 
Contacts list view 
Contacts edit view
Call History view 
Contacts record view
Contacts view 
Contacts record & edit views
Call History view Dial Pad & Speed Dial views 
						

							Page 98 Application Specific Tasks
Preferences 
nR
RR Re
ee em
mm me
ee em
mm mb
bb be
ee er 
r r  r l
ll la
aa as
ss st 
t t  t c
cc ca
aa at
tt te
ee eg
gg go
oo or
rr ry
yy y.
.. . Determines how the Contacts list appears 
when you return to it from another application. If you select this check 
box, the Contacts list shows the last category you selected. If you clear 
it, the Contacts list displays the All category.
nL
LL Li
ii is
ss st 
t t  t B
BB By
yy y. 
. .  . Determines how the Contact entries are sorted in the 
Contacts view, and also controls the PhoneBook Instant Lookup 
feature and SMS address lookup options. 
C
CC Ca
aa all 
ll ll  ll P
PP Pr
rr re
ee ef
ff fe
ee er
rr re
ee en
nn nc
cc ce
ee es
ss s
 
nB
BB Bl
ll lo
oo oc
cc ck 
k k  k o
oo ou
uu ut
tt tg
gg go
oo oi
ii in
nn ng 
g g  g c
cc ca
aa all
llll lle
ee er 
r r  r I
II ID
DD D.
.. . Determines whether PhoneBook reveals your 
phone number to the person you’re calling. If your service provider 
supports caller ID blocking, you can prevent revealing your phone 
number to people you call.
nG
GG Ge
ee et 
t t  t S
SS St
tt ta
aa at
tt tu
uu us
ss s.
.. . Displays the current call waiting, call blocking, and call 
forwarding settings stored on your wireless service providers network. 
Use this button to confirm that the network settings you selected are 
active.
Dial Preferences
nD
DD Di
ii ia
aa al
ll l, 
, ,  , E
EE Em
mm ma
aa ai
ii il
ll l, 
, ,  , S
SS SM
MM MS
SS S.
.. . Provides third-party applications access to 
PhoneBook’s dialing functions. In most cases you do not need to 
change these settings. 
						

							Chapter 6Page 99
nD
DD De
ee ef
ff fa
aa au
uu ul
ll lt 
t t  t c
cc co
oo ou
uu un
nn nt
tt tr
rr ry
yy y. 
. .  . Determines if North American hyphenation 
conventions are automatically applied to phone numbers, and whether 
the following two options are available:
nW
WW Wh
hh he
ee en d
n dn d n di
ii ia
aa al
ll li
ii in
nn ng
gg g, 
, ,  , a
aa ad
dd dd 
d d  d t
tt th
hh hi
ii is 
s s  s a
aa ar
rr re
ee ea 
a a  a c
cc co
oo od
dd de 
e e  e t
tt to 
o o  o 7 
7 7  7 d
dd di
ii ig
gg gi
ii it 
t t  t n
nn nu
uu um
mm mb
bb be
ee er
rr rs
ss s. 
. .  . Inserts the area 
code you specify in front of 7-digit numbers before dialing.
nA
AA Al
ll lw
ww wa
aa ay
yy ys 
s s  s d
dd di
ii ia
aa al 
l l  l 1 
1 1  1 i
ii in 
n n  n fr
frfr fron
onon ont 
t t  t o
oo of 
f f  f t
tt th
hh he 
e e  e a
aa ar
rr re
ee ea 
a a  a c
cc co
oo od
dd de
ee e. 
. .  . I
II Inserts a 1 in front of 10-digit 
numbers before dialing.
If you select a country other than United States or Canada, numbers 
are formatted exactly as they appear in the Contact record.
Rename Custom 
Fields
These custom fields appear at the end of the Contact Edit screen. Rename 
them to identify the kind of information you enter in them. The names you 
give the custom fields appear in all Contacts records. 
Select Network
nA
AA Av
vv va
aa ail
ilil ila
aa ab
bb bl
ll le 
e e  e n
nn ne
ee et
tt tw
ww wo
oo or
rr rk
kk ks
ss s. 
. .  . Enables you to manually select networks while 
roaming if multiple service providers are available. When you manually 
select a network, your Treo finds only that network until you either 
choose another network, or return to Automatic Mode.
nA
AA Au
uu ut
tt to
oo om
mm ma
aa at
tt ti
ii ic 
c c  c M
MM Mo
oo od
dd de
ee e. 
. .  . Allows 
    your Treo to automatically select the provider 
with the strongest signal. By default, Automatic Mode is on. 
						

							Page 100 Application Specific Tasks
Phone Info 
nN
NN Nu
uu um
mm mbe
bebe ber
rr r. 
. .  . Displays your SIM card’s phone number.
nI
II IM
MM ME
EE EI
II I. 
. .  . Displays your communicator’s equipment ID number which 
uniquely identifies your communicator to your mobile service provider’s 
network.
nF
FF Fi
ii ir
rr rm
mm mw
ww wa
aa ar
rr re 
e e  e R
RR Re
ee ev
vv v. 
. .  . Displays the version number for the mobile 
communication software on your communicator.
About 
PhoneBookShows version information for PhoneBook.