Epson Stylus Pro 4400 User Manual

Problem Solver321
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The printer does not turn on or stay on
When the Pause light does not come on and mechanism 
initialization does not start even when the Power 
 button is 
pressed to turn on the printer, try the following solutions for the 
problem.
❏Turn off the printer and make sure the power cord is securely 
plugged into the printer.
❏Make sure your outlet works and is not controlled by a wall 
switch or timer.
❏Make sure the supplied voltage to the printer matches...

322Problem Solver ❏Make sure the interface cable is directly connected to the 
computer without passing through any device, such as a 
printer switching device, or extension cable.
Your Epson printer is not selected as the default printer
Install the printer driver if it is not installed yet, and follow the 
steps below to select your Epson printer as the default printer.
For Windows XP
1. Click the Start button, and Printer and Faxes.
2. Right-click EPSON Stylus Pro 4400 or EPSON Stylus Pro 4800.
3....

Problem Solver323
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For Mac OS X
Make sure that the printer driver Stylus Pro 4400 or Stylus Pro 
4800 is correctly added to the Print Center (for Mac OS X 10.2.x) 
or Printer Setup Utility (for Mac OS X 10.3), and the correct one is 
selected in the Print Center or the Printer Setup Utility.
Printer port setting does not match the printer connection 
port (for Windows only)
To select the printer port, follow the steps below.
For Windows XP
1. Click Start, click Control...

324Problem Solver 2. Right-click EPSON Stylus Pro 4400 or EPSON Stylus Pro 4800 
in the Printers window, then select Properties.
3. Click the Ports tab.
4. Make sure that your printer port is selected.
The USB printer device driver or the printer software may be 
incorrectly installed (Windows Me and 98 only)
If you canceled the plug-and-play driver installation in 
Windows Me or 98 before the procedure was complete, the USB 
printer device driver or the printer software may be incorrectly 
installed.
To...

Problem Solver325
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2. Select the icon of your printer, and click Properties on the File 
menu.
3. Click the Details tab.
 

326Problem SolverIf EPUSBX: (EPSON Stylus Pro 4400) or EPUSBX: (EPSON 
Stylus Pro 4800) appears in the Print to the following port list, 
then the USB printer device driver and printer software are 
installed correctly.
If the correct port is not displayed, proceed to the next step.
4. Click the Device Manager tab.
If your drivers are correctly installed, EPSON USB Printer 
Device should appear on the Device Manager menu.
If EPSON USB Printer Devices does not appear on the Device 
Management menu, click...

Problem Solver327
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If USB Printer, EPSON Stylus Pro 4400, or EPSON Stylus Pro 
4800 appears under Other devices, the printer software is 
not installed correctly. Proceed to step 5.
If neither USB Printer nor EPSON Stylus Pro 4400/EPSON 
Stylus Pro 4800 appears under Other devices, click Refresh 
or unplug the USB cable from the printer, and then plug it into 
the printer again. Once you have confirmed that these items 
appear, proceed to step 5.
5. Under Other devices,...

328Problem SolverWhen the following dialog appears, click OK.
6. Click OK to close the System Properties dialog.
7. Uninstall the printer software. See “Uninstalling the printer 
driver” on page 103.
The printer driver does not have enough available memory 
(for Mac OS 9.x only)
To increase the available memory in your Macintosh, select 
Control Panel from the Apple menu and double-click the 
Memory icon. You can increase the size of RAM cache or virtual 
memory to increase total available memory. Also...

Problem Solver329
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Printouts are not what you expected
Incorrect, garbled characters, or blank pages print
Try one or more of these solutions:
❏For Windows, clear any stalled print jobs from the Progress 
Meter. See “Using the EPSON Spool Manager” on page 85. 
For Mac OS 9.x, clear any stalled print jobs from the EPSON 
Monitor IV. See “Managing print jobs using EPSON Monitor 
IV” on page 166.
❏If the problem persists, turn off the printer and computer. 
Make sure the...

330Problem Solver
Inverted image
For Windows, turn off the Flip Horizontal setting in the Advanced 
menu. See “Making Advanced setting” on page 26. 
For Mac OS 9.x, turn off the Flip Horizontal setting in the 
Advanced dialog. See “Making Advanced setting” on page 118. 
For Mac OS X, turn off the Flip Horizontal setting in the Advanced 
Settings selected in the Print Settings selected in the Print dialog. 
See “Advanced Settings” on page 187.
Printed color differs from the color on the screen
Try one or...