Epson Stylus Pro 4400 User Manual

Problem Solver331
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For Windows, select PhotoEnhance in the Advanced menu. 
See “Making Advanced setting” on page 26. 
For Mac OS 9.x, select PhotoEnhance in the Advanced 
dialog. See “Making Advanced setting” on page 118.
❏For Windows, select Color Controls in the Advanced menu, 
and adjust color, brightness, etc. as required. See “Making 
Advanced setting” on page 26.
Mac OS 9.x, select Color Controls in the Advanced dialog, 
and adjust color, brightness, etc. as required....

332Problem Solver ❏If the paper is curled towards the printable side, flatten it or 
curl it slightly to the opposite side.
❏For Windows, if you use Epson special media, check the 
Media Type setting in the Main menu. See “Making Settings 
on the Main Menu” on page 19.
For Mac OS 9.x, if you use Epson special media, check the 
Media Type setting in the Print dialog. See “Making Settings 
in the Print Dialog” on page 112.
For Mac OS X, if you use Epson special media, check the 
Media Type setting in the...

Problem Solver333
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For Mac OS X, check the Media Type setting in the Print 
Settings selected in the Print dialog. Make sure it is correct for 
the paper you are using, see “Page Setup” on page 181.
❏Make sure the printable side of the paper is face-up.
❏Run the Head Cleaning utility to clear any clogged ink 
nozzles. For Windows, see “Cleaning the print head” on page 
76. For Mac OS 9.x, see “Cleaning the print head” on page 159. 
For Mac OS X, see “Cleaning the print...

334Problem Solver ❏Run the Print Head Alignment utility. For Windows, see 
“Aligning the print head” on page 77. For Mac OS 9.x, see 
“Aligning the print head” on page 160. For Mac OS X, see 
“Aligning the print head” on page 212.
Faint printout or gaps
Try one or more of these solutions:
❏Make sure that the ink cartridges do not exceed the expiry 
date. The expiry date is labeled on the outside of the ink 
cartridge.
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct...

Problem Solver335
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❏Select Standard as Platen Gap in the Paper Configuration 
dialog box. For Windows, see “Paper Configuration” on page 
28. For Mac OS 9.x, see “Paper Configuration” on page 120. 
For Mac OS X, see “Paper Configuration” on page 194.
Blurry or smeared printout
Try one or more of these solutions:
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct for the paper you are using. See 
“Making Settings on the Main Menu” on page...

336Problem SolverYou can also clean the print head nozzles using the control 
panel. To clean the print head nozzles, press the Menu 
 
button for 3 seconds.
Color documents print in black only
Try one or more of these solutions:
❏Make sure the color data settings in your application are 
correct.
❏For Windows, make sure Color or Color/B&W Photo is set 
in the Main menu. See “Making Settings on the Main Menu” 
on page 19.
For Mac OS 9.x, make sure Color or Color/B&W Photo is set 
in the Print dialog. See...

Problem Solver337
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For Mac OS 9.x, select the Automatic mode and move the 
slider towards Speed in the Print dialog to increase print 
speed. See “Making Settings in the Print Dialog” on page 112.
For Mac OS X, select Automatic mode and move the slider 
towards Speed in the Print Settings selected in the Print 
dialog to increase print speed. See “Mode” on page 184.
❏Do not run too many applications at the same time. Close any 
applications you are not using.
❏Change the...

338Problem Solver ❏Make sure that the Roll Auto Cut On 
 is selected as the 
Paper Source on the LCD. Press the Paper Source   button 
if necessary. Then press and hold the Paper Source  button 
for 3 seconds. The printer cuts the roll paper.
❏Make sure that Normal Cut, Single Cut, or Double Cut is 
selected as the Auto Cut in the printer driver. For Windows, 
see “Making the Auto Cut setting” on page 49. For Mac OS 
9.x, see “Making the Auto Cut setting” on page 137. For Mac 
OS X, see “Auto Cut” on...

Problem Solver339
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❏Make sure the paper is not folded or wrinkled.
❏Make sure the paper is flattened.
❏Make sure printing occurs within the operational 
temperature range.
❏Make sure the paper is not damp.
❏Make sure the paper is not too thick or too thin. See “Paper” 
on page 360.
❏Make sure no foreign objects are inside the printer.
❏For Windows, check the Media Type setting in the Main 
menu. Make sure it is correct for the paper you are using. See 
“Making Settings on...

340Problem Solver
Roll paper does not eject properly
Try one ore more of these solutions:
❏Roll paper is wound tightly and may feed with a curl. Flatten 
it before you load it. 
❏Select Starwheel-Roll Curled as the Feed Roller Type in the 
Paper Configuration dialog box. For Windows, see “Paper 
Configuration” on page 28. For Mac OS 9.x, see “Paper 
Configuration” on page 120. For Mac OS X, see “Paper 
Configuration” on page 194.
Clearing paper jams
When roll paper is jammed
To remove jammed roll paper,...