Epson Stylus Pro 4400 User Manual

Maintenance and Transportation311
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Setting up the printer after transporting it
The steps you need to take to set up the printer after transporting 
it are almost identical to the steps carried out the first time you 
set up the printer. When you set up the printer again, see the Setup 
Guide, and note the following points.
❏Do not forget to remove any protective materials.
❏Do not forget to pull the green tab on the left side of the print 
head to release the print head....

312Maintenance and TransportationTo perform a nozzle check using the printer software, see 
“Checking the print head nozzles” on page 74 for Windows, 
“Checking the print head nozzles” on page 157 for Mac OS 
9.x, or “Checking the print head nozzles” on page 209 for Mac 
OS X.
To clean the print head using the control panel, press the 
Menu 
 button for 3 seconds.
To clean the print head using the printer software, see 
“Cleaning the print head” on page 76 for Windows, “Cleaning 
the print head” on page...

Problem Solver313
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Chapter 8
Problem Solver
Troubleshooting
Printer stops printing unexpectedly
Head cleaning, ink charging, or ink drying is in progress
Check to see if the Pause light is flashing. If so, the printer is in 
the process of head cleaning, ink charging or ink drying. During 
head cleaning, ink charging, and ink drying, PLEASE WAIT appears 
on the LCD. Wait until the printer resumes printing.
An error has occurred
Many common printer problems can be identified...

314Problem Solver
Error messages
Message Description What to do
UNABLE TO PRINT An error may be 
occurring when you try 
to print patterns such as 
nozzle check or head 
alignment.End the TEST PRINT 
MENU first, and solve 
the error displayed on 
the LCD. Then try to 
print patterns again.
MNT  TK  NEAR  FULL The maintenance tank is 
almost full.Replace the 
maintenance tank with 
a new one. See 
“Replacing the 
Maintenance Tank” on 
page 302.
INK LOW Ink cartridge is nearly 
empty.Replacement of ink...

Problem Solver315
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NOZZLES STILL 
CLOGGEDThe nozzles are still 
clogged.Run the Head Cleaning 
utility. For Windows, see 
“Cleaning the print 
head” on page 76. For 
Mac OS 9.x, see 
“Cleaning the print 
head” on page 159. For 
Mac OS X, see 
“Cleaning the print 
head” on page 211.
CHANGE PAPER 
TYPEThe loaded paper does 
not match the paper 
type selected.Match the loaded 
paper to the paper 
type. See “Buttons” on 
page 215.
WRONG PAPER 
SIZEThe loaded paper size 
does...

316Problem Solver
RELOAD PAPER 
INSERT DEEPLYCut sheet media 
inserted from the front 
manual feed slot is not 
inserted deep enough.Insert the paper 
deeper. See “Loading 
paper into the front 
manual feed slot” on 
page 281.
NOT STRAIGHT 
RELOADCut sheet media is not 
loaded straight, and 
needs to be aligned.Load the cut sheet 
media correctly. See 
“Loading cut-sheet 
media” on page 270.
PAPER NOT 
STRAIGHTThe paper is not loaded 
straight.Load paper straight.
PAPER  NOT  CUT Paper is not cut...

Problem Solver317
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DRIVER INK SET 
SETTING IS WRONG
MISMATCH ERROR
Note:
These messages 
are displayed on 
the LCD 
alternately.The cartridge option of 
the printer driver has not 
been changed yet.Stop printing, and then 
press and hold the 
Pause button for 3 
seconds. Finally, select 
the correct ink 
cartridge in the printer 
driver according to the 
actual ink cartridge set 
on the printer. See 
“Updating the printer 
driver information” on 
page 300. If you want to...

318Problem Solver
FEED SHEET PAPER 
MANUALLYThe cut sheet media 
needs to be loaded 
manually.Load the cut sheet 
media manually from 
the front or rear manual 
feed slot. See 
“Checking the paper 
path” on page 269.
TIMES REMAINING The conversion cartridge 
needs to be replaced 
soon. (The remaining 
times of the conversion 
cartridge appears on 
the LCD.)Replacement of 
conversion cartridge is 
nearly needed. Press 
the Pause button.
REPLACE 
CNVRSION CRTGThe conversion cartridge 
needs to be...

Problem Solver319
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SET INK CRTG CSIC error has occurred. Remove the ink 
cartridge and reinstall 
it. If this message 
appears after 
reinstalling the ink 
cartridge, replace it. 
See “Replacing Ink 
Cartridges” on page 
289.
NO INK CRTG Ink cartridge is not 
installed, or ink lever is 
raised to the released 
position.Install ink cartridge, or 
lower the ink lever to 
the secured position.
MNT  TNK  FULL The maintenance tank is 
full.Replace the 
maintenance tank with 
a...

320Problem Solver
RELEASE LEVER
REMOVE PAPER 
JAMPaper is jammed in the 
printer.Release the paper lever 
first. Then, open the top 
cover if necessary and 
remove the jammed 
paper. If TURN PRINTER 
PWR OFF AND THEN ON 
appears on the LCD, 
turn the printer off, 
leave it for a while, and 
then turn it on again. 
See “Clearing paper 
jams” on page 340. 
NO  MNT  TNK The maintenance tank is 
not set in the printer.Install the maintenance 
tank. 
REAR COVER 
OPENThe rear cover is open. Close the rear...