Epson R2000 Service Manual

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 41
Confidential
Table 3-5. Troubleshooting of Paper Out Error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/
Part Name
Check Point
Remedy
At operation When the Paper Switch is 
pressed, the LD Roller attempt to 
feed paper but the paper is not 
fed.ASF Assy. 1. Check the LD Roller or Retard Roller of the ASF Assy for paper 
dust and foreign matter.1. Using a cleaning sheet, clean the LD Roller 
and Retard Roller. The procedure is...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 42
ConfidentialAt operation Paper Mismatch Error is indicated 
even the paper path of the media 
to be printed is correct.PE Sensor 1. Check that the connector cable of the PE Sensor is securely 
connected to the PE Sensor and Relay Board connector CN2.1. Connect the connector cable of the PE Sensor 
to the PE Sensor and connector CN2 on the 
Relay Board correctly.
2. Check that the Sensor Holder is mounted to the Mechanical 
frame...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 43
ConfidentialThe Paper Switch 
was pressed at the 
setting of the CDR 
Tray.
The CDR Tray HP detection 
sequence stops and the Tray is 
ejected.
CDR Tray
1. Check the HP detection position or white markings of the CDR 
Tray for paper dust and foreign matter.
1. Remove paper dust and/or foreign matter from 
the detection position.
2. Check the Driven Roller surface for contamination such as paper 
dust and CDR coating material.2....

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 44
ConfidentialThe Paper Switch 
was pressed at the 
setting of the CDR 
Tray.The CDR Tray moves toward the 
ASF and the posterior edge of it 
reaches to the Driven Roller on 
the Upper Paper Guide.Then the 
CDR Tray tries to go farther, but 
it is ejected.PW sensor 1. Check that the PW Sensor FFC is placed in the specified routing 
positions and does not make contact with any parts.1. Place the PW Sensor FFC in the specified...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 45
Confidential
Table 3-6. Troubleshooting of Paper Jam Error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/
Part Name
Check Point
Remedy
At operation At the time of paper ejection, the 
PF Roller advances the paper but 
cannot eject it completely.– 1. Check that the size of the fed paper is not larger than that of the 
paper specified by the driver.1. Tell the user that the paper size specified by the 
driver is not available for...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 46
Confidential
Table 3-7. Troubleshooting of Paper Mismatch Error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/Part 
Name
Check Point
Remedy
During printing Paper Mismatch Error is 
indicated even the paper path of 
the media to be printed is 
correct.PE Sensor 1. Check that the connector cable of the PE Sensor is securely 
connected to the PE Sensor and Relay Board connector CN2.1. Connect the connector cable of the PE Sensor...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 47
ConfidentialDuring printing Paper Mismatch Error is 
indicated even the paper path of 
the media to be printed is 
correct.CDR Sensor 1. Check that the CDR Sensor is installed correctly. 1. Install the CDR Sensor correctly.
2. Check that the connector cable of the CDR Sensor is connected 
to the CDR Sensor and the connector on the Panel Board.2. Connect the connector cable of the CDR 
Sensor to the CDR Sensor and the Panel...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 48
Confidential
Table 3-8. Troubleshooting of Multi-feed error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/Part 
Name
Check Point
Remedy
Any time During manual double-sided 
printing, multiple sheets are fed 
at a time.ASF Assy 1. Check that the Retard Roller Assy is moving properly during the 
feeding operation.1. Attach the Extension Spring on the back side 
of the Retard Roller Assy correctly.
2. Check that the position of...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 49
Confidential
Table 3-11. Troubleshooting of Ink Out Error
Occurrence 
Timing
Phenomenon Detail
Faulty Part/Part 
Name
Check Point
Remedy
During printing After the Carriage has detected 
the HP, an error is displayed on 
the LED and STM3.Ink Cartridge 1. Look at the remaining ink indication of the STM3 to check 
whether the ink remains in the Ink Cartridge.1. Replace the Ink Cartridge with a new one.
Table 3-12. Troubleshooting of...

EPSON Stylus Photo R1900/R2880/R2000Revision E
Troubleshooting Overview 50
ConfidentialAt power-on After the Carriage has detected 
the HP, an error is displayed on 
the LED and STM3.CSIC FFC 1. Check that the CSIC FFC is connected to the CSIC Board 
connector and Main Board connector CN22.1. Connect the CSIC FFC to the CSIC Board 
connector and Main Board connector CN22.
2. Check the CSIC FFC for damage. 2. Replace the CSIC FFC with a new one.
CSIC Board 1. Check the CSIC Board for damage. 1. Replace...