Epson R2000 Service Manual

							EPSON Stylus Photo R1900/R2880/R2000Color Inkjet Printer
SEIJ07010
SERVICE MANUAL
Confidential 
						

							Confidential
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, 
photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being 
informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their 
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2011 SEIKO EPSON CORPORATION. 
Imaging & Information CS Quality Assurance Department 
						

							Confidential
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1)Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by 
DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR 
PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS 
TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO 
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC 
COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE 
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED 
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST 
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR 
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH 
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED. 
						

							Confidential
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included 
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the 
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting. 
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling 
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-
approved lubricants and adhesives required for servicing the product.
APPENDIXProvides the following additional information for reference:
• Connector pin assignments
Stylus Photo R2000
Provides information of Stylus Photo R2000
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional 
information on a specific topic or to warn of possible danger present during a 
procedure or an action. Be aware of all symbols when they are used, and always read 
NOTE, CAUTION, or WARNING messages.
Indicates an operating or maintenance procedure, practice or condition 
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition 
that, if not strictly observed, could result in damage to, or destruction of, 
equipment.
May indicate an operating or maintenance procedure, practice or 
condition that is necessary to accomplish a task efficiently. It may also 
provide additional information that is related to a specific subject, or 
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition 
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain 
standard after disassembly and before re-assembly, otherwise the 
quality of the components in question may be adversely affected. 
						

							Confidential
 Revision Status
Revision
Date of Issue
Description
A October 20, 2007 First Release
B February 29, 2008 Revised Contents
4.4.4 Lower Housing / Printer Mechanism (p96)
Disassembly procedure is revised.
4.4.8 Waste Ink Pad / Waste Ink Tube Left/Right (p110)
Description and figure are revised.
6.1.2.2 Maintenance Request (p163)
Description is revised.
C April 25, 2008 Revised Contents
Descriptions about Stylus Photo R2880 are added.
Chapter 1
Descriptions have been added in 1.1.1 Features (p10).
Made changes in Table 1-1Printer Specifications(p 11).
Made changes in Table 1-2Product No. of Ink Cartridges(p 11).
Table 1-6Print Mode (Color)(p 14) has been added.
Table 1-7Print Mode (Monochrome)(p 15) has been added.
Made changes in Table 1-8Supported Paper(p 16).
Made changes in Table 1-9Printing Area (Margins)(p 20).
Table 1-10Printing Area (Margins)(p 20) has been added.
Made changes in Table 1-12Device ID(p 21).
Made changes in Table 1-13Primary Power Specifications(p 21).
Made changes in Table 1-17Operation Button Functions(p 24).
Figure 1-6, Nozzle Check Pattern (Stylus Photo R2880) (p 25) has been added.
Made changes in Table 1-18Indicators (LEDs) Function(p 26).
Made changes in Table 1-19Errors & Remedies(p 27).
Chapter 2
Figure 2-3, Nozzle Arrangement (Stylus Photo R2880) (p 30) has been added.
Made changes in 
Table 2-3Nozzle Lines and the Corresponding Ink Color (Stylus Photo R2880)(p 30). 
						

							Confidential
Revision
Date of Issue
Description
C April 25, 2008Chapter 3
Made changes in 
Table 3-1List of Error Messages(p 34).

Table 3-10Troubleshooting of Ink Color Error (Stylus Photo R2880 only)(p 48)
 has been added.
Made changes in 
Table 3-13Troubleshooting of Maintenance Request(p 50).
Chapter 4
CHECK POINT has been added in Figure 4-6, Disassembly Flowchart (p 75).
4.2.5 Panel Unit (p78) has been added.
ADJUSTMENT REQUIRED has been added in 4.2.7 Upper Housing / Printer Cover (p81)
ADJUSTMENT REQUIRED has been added in 4.3.3 High Voltage Module (p87)
Made changes in 4.4.4 Lower Housing / Printer Mechanism (p96).
Chapter 5
Made changes in 5.1.1 Servicing Adjustment Item List (p138).
Made changes in 5.1.2 Replacement Part-Based Adjustment Priorities (p142).
Made changes in 5.1.3 Required Adjustment Tools (p143).
Made changes in 5.2.2 PG Adjustment (p145).
Made changes in 5.2.4 Colorimetric Calibration (p153).
Chapter 6
Made changes in 6.1.2 Service Maintenance (p162).
Made changes in 6.1.3 Lubrication (p164).
D December 18, 2009 Revised Contents
Chapter 1
Made changes in Table 1-10Printing Area (Margins)(p 20).
Chapter 4
Made changes in 4.4.6 ASF Assy (p106).
Chapter 5
Made changes in 5.1.1 Servicing Adjustment Item List (p138).
Made changes in 5.1.2 Required Adjustments (p141)
.
5.2.5 ASF Guide Roller LDs Position Adjustment (p159) has been added.
E April 11, 2011 Added Chapter
Chapter 8 
						

							EPSON Stylus Photo R1900/R2880/R2000Revision E
7
Confidential
CONTENTS
Chapter 1 Product Description1.1 Product Description .............................................................................................  10
1.1.1 Features ......................................................................................................  10
1.2 Printing Specifications.........................................................................................  11
1.2.1 Basic Specifications ...................................................................................  11
1.2.2 Ink Cartridge ..............................................................................................  11
1.2.3 Print Mode  .................................................................................................  12
1.2.4 Supported Paper .........................................................................................  16
1.2.5 Printing Area  .............................................................................................  20
1.3 Interface ...............................................................................................................  21
1.4 General Specifications .........................................................................................  21
1.4.1 Electrical Specifications  ............................................................................  21
1.4.2 Environmental Conditions .........................................................................  22
1.4.3 Durability ...................................................................................................  22
1.4.4 Acoustic Noise ...........................................................................................  22
1.4.5 Safety Approvals (Safety standards/EMI) .................................................  22
1.5 Operation Buttons & Indicators (LEDs)..............................................................  23
1.5.1 Operation Buttons ......................................................................................  23
1.5.2 Indicators (LEDs)  ......................................................................................  23
1.5.3 Operation Buttons & LEDs Functions  ......................................................  24
1.5.4 Errors & Remedies  ....................................................................................  27Chapter 2 Operating Principles2.1 Overview .............................................................................................................  29
2.2 Printer Mechanism...............................................................................................  29
2.3 Printhead Specifications ......................................................................................  30
2.4 PG Setting............................................................................................................  31
2.5 Motors & Sensors ................................................................................................  32Chapter 3 Troubleshooting3.1 Overview .............................................................................................................  343.1.1 Troubleshooting according to Error Messages ..........................................  34
3.1.2 Troubleshooting based on Observed Faults  ..............................................  60
Chapter 4 Disassembly And Assembly4.1 Overview .............................................................................................................  70
4.1.1 Precautions  ................................................................................................  70
4.1.2 Tools  ..........................................................................................................  71
4.1.3 Screws  .......................................................................................................  71
4.1.4 Making a Special Tool for CSIC Board ....................................................  71
4.1.5 Work Completion Checklist  ......................................................................  72
4.1.6 Locking/Unlocking the Carriage and Opening/Closing the CDR Tray Base   
73
4.1.7 Disassembly ...............................................................................................  75
4.2 Removing the Housings ......................................................................................  76
4.2.1 Paper Support Assy  ...................................................................................  76
4.2.2 Stacker Assy  ..............................................................................................  76
4.2.3 Front Decoration Plate Left/Right  .............................................................  77
4.2.4 Rear Housing  .............................................................................................  77
4.2.5 Panel Unit  ..................................................................................................  78
4.2.6 Decoration Plate Left/Right .......................................................................  80
4.2.7 Upper Housing / Printer Cover ..................................................................  81
4.2.8 Upper Housing Support Assy  ....................................................................  83
4.3 Removing the Boards ..........................................................................................  84
4.3.1 Board Assy (Main Board/Power Supply Board) .......................................  84
4.3.2 LED Board  ................................................................................................  86
4.3.3 High Voltage Module  ................................................................................  87
4.4 Disassembling the Printer Mechanism ................................................................  89
4.4.1 APG Assy  ..................................................................................................  89
4.4.2 CR Scale  ....................................................................................................  90
4.4.3 Printhead / CSIC Assy ...............................................................................  92
4.4.4 Lower Housing / Printer Mechanism  ........................................................  96
4.4.5 Carriage Shaft / Carriage Unit  ...................................................................  98
4.4.6 ASF Assy .................................................................................................  106
4.4.7 Front Paper Guide Pad  ............................................................................  109 
						

							EPSON Stylus Photo R1900/R2880/R2000Revision E
8
Confidential
4.4.8 Waste Ink Pad / Waste Ink Tube Left/Right  ...........................................  110
4.4.9 Foot  ..........................................................................................................  111
4.4.10 PictBridge Holder Assy  .........................................................................  111
4.4.11 Paper EJ Frame Assy / Front Cover / CDR Tray Base ..........................  112
4.4.12 CDR Release Lever Sub Assy  ...............................................................  114
4.4.13 Ink System Unit  .....................................................................................  116
4.4.14 Front Paper Guide / Paper EJ Roller /
Front Paper Guide Pad Tray  .............................................................................  119
4.4.15 PF Roller Shaft  ......................................................................................  122
4.4.16 Release Holder Assy ..............................................................................  125
4.4.17 FLAG Release Assy  ..............................................................................  126
4.4.18 Upper Paper Guide Assys ......................................................................  127
4.5 Removing the Motors ........................................................................................  129
4.5.1 CR Motor  .................................................................................................  129
4.5.2 PF Motor ..................................................................................................  130
4.5.3 ASF Motor  ...............................................................................................  131
4.6 Removing the Sensors .......................................................................................  132
4.6.1 CR Encoder  .............................................................................................  132
4.6.2 PF Encoder  ..............................................................................................  132
4.6.3 Ink Mark Sensor / PW sensor  ..................................................................  133
4.6.4 CDR Sensor  .............................................................................................  134
4.6.5 PE Sensor Holder  ....................................................................................  135
4.6.6 Cover Open Sensor  ..................................................................................  136
Chapter 5 Adjustment5.1 Adjustment Items and Overview .......................................................................  138
5.1.1 Servicing Adjustment Item List ...............................................................  138
5.1.2 Required Adjustments  .............................................................................  141
5.1.3 Required Adjustment Tools .....................................................................  143
5.2 Adjustment ........................................................................................................  144
5.2.1 PF Belt Tension Adjustment  ...................................................................  144
5.2.2 PG Adjustment  ........................................................................................  145
5.2.3 PF Roller Shaft Center Support Position Adjustment .............................  149
5.2.4 Colorimetric Calibration ..........................................................................  153
5.2.5 ASF Guide Roller LDs Position Adjustment ..........................................  159Chapter 6 Maintenance
6.1 Overview ...........................................................................................................  162
6.1.1 Cleaning ...................................................................................................  162
6.1.2 Service Maintenance  ...............................................................................  162
6.1.3 Lubrication  ..............................................................................................  164Chapter 7 Appendix7.1 Connector Summary ..........................................................................................  171
7.2 Exploded Diagram / Parts List ..........................................................................  171Chapter 8 Stylus Photo R20008.1 Product Description........................................................................................  173
8.2 Features .............................................................................................................  174
8.2.1 Casing specifications  ...............................................................................  174
8.2.2 NetWork Interface ...................................................................................  175
8.2.3 Ink Cartridge  ................................................................................ 177
8.2.4 Nozzle Configuration  ..............................................................................  178
8.2.5 Ink Scrambling Sequence  ........................................................................  178
8.2.6 Operation Buttons & Indicators (LEDs) .................................................  179
8.3 Disassembly.......................................................................................................  183
8.3.1 Summary  .................................................................................................  183
8.3.2 Procedure of Disassembly  .......................................................................  184
8.4 Adjustment ........................................................................................................  190
8.4.1 Summary  .................................................................................................  190
8.4.2 Sevicing Adjusment Item List (For Stylus Photo R2000) .......................  190
8.4.3 Required Adjustments  .............................................................................  191
8.4.4 Adjusment Procedure  ..............................................................................  193 
						

							Confidential
CHAPTER
1
PRODUCT DESCRIPTION 
						

							EPSON Stylus Photo R1900/R2880/R2000Revision E
Product Description Product Description 10
Confidential1.1  Product Description1.1.1  FeaturesEPSON Stylus Photo R1900/R2880/R2000 is a color ink-jet printer that supports A3+ 
size.
The main features are; 
High speed & High quality
Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi
F8 Mach print head are mounted.
Newly developed pigment ink cartridges enable high quality photo printing.
CD and DVD label printing are supported.
High-speed borderless printing is available.
Direct printing (PictBridge) 
Two USB ports for PC connection
New exterior design
Control panel
Simple design with four buttons and three indicators (LED).
Differences between Stylus Photo R1900 and Stylus Photo R2880
Stylus Photo R2880 is designed based on the Stylus Photo R1900 printer 
mechanism, however, there are some differences between them such as ink color 
configuration. The table below lists the major differences.Dimensions
Dimensions: 616 mm (W) x 322 mm (D) x 214 mm (H)
(Paper support and stacker are closed. Rubber feet are included)
Weight: 12.2 kg (Stylus Photo R1900)
12.3 kg (Stylus Photo R2880)
(without ink cartridges, CDR Tray, Roll paper holders and 
Single sheet guide)
Figure 1-1.  External View
Item
Stylus Photo R1900
Stylus Photo R2880
Ink colorsPhoto Black, Matte Black, 
Cyan, Magenta, Yellow, 
Red, Orange, Gloss 
OptimizerPhoto Black, Matte Black, Light 
Black, Light Light Black, Cyan, 
Light Cyan, Vivid Magenta, Vivid 
Light Magenta, Yellow
Simultaneous 
installation of Photo 
Black and Matte Black 
cartridges
Supported
Not supported
Board paper printing Not supported Supported
Print Mode
4 modes
5 modes
Paper Support & Stacker are Closed
Paper Support & Stacker are Opened