Epson P5000 User Manual
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181 • Check thequality setting thatyouselected inthe printer driver.Usingafaster printing method may decrease theoverall printquality. Parent topic:Solving PrintQuality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Purchase EpsonInkCartridges andMaintenance Tanks Related references Print Quality Options -Windows Color Management Options-Windows Output Resolution Settings-Mac Advanced ColorSettings -Mac Related tasks Removing andInstalling InkCartridges Creating CustomPaperConfigurations Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac Lines AreMisaligned You may seevertical linesinthe (bi-directional) printoutput. Ifthis occurs, aligntheprint head. Parent topic:Solving PrintQuality Problems Related concepts Print Head Alignment Prints areScuffed orSmeared If your prints arescuffed orsmeared, trythese solutions: • Make sureyourpaper meets thespecifications foryour product. • Do not use paper withfolds orcreases andalways usenew media. • Ifyou areusing cutsheet paper, checkthatchanges inhumidity andtemperature havenotmade the paper wavyorcurled uponthe edges. Flatten thepaper before loading itor use new paper. • Ifthe surface ofthe paper isscuffed, selectawider Platen Gapsetting.
182 • Ifthe bottom edgeisscuffed, trywidening thebottom margin. • Ifink issmeared onyour prints, cleantherollers. Loadblank paper andpress the paper feedbutton to feed itthrough theprinter. • Ifyou areusing non-Epson media,makesureyoucreate acustom paperconfiguration forthe media. • Make surethePaper SizeCheck settingisset toOn ,or the printer mayprint outside theedges ofthe loaded paperandsmear inkonthe back ofthe print. • Depending onthe print density andtype ofpaper youareusing, theinkmay takeawhile todry. Donot stack theprints untiltheinkiscompletely dry. Parent topic:Solving PrintQuality Problems Related references Paper MenuSettings Printer SetupMenuSettings Related tasks Creating CustomPaperConfigurations Margins AppearinBorderless RollPrints If borderless rollprints stillhave margins, trythese solutions: • Check theprint settings selected inyour printapplication youareusing, aswell asthe printer driver. • Make surethatthepaper settings onthe LCD screen matchthepaper youloaded. • Make sureborderless enlargement isnot settoMin inthe printer driver. • Paper thatisstored incorrectly mayexpand orcontract. Makesureyouhave stored thepaper according tothe manufacturers specifications. • Check thatthepaper youareusing supports borderless printing. • Change theAdjust CutPosition setting.Thismay reduce themargins atthe topand bottom ofthe print. Parent topic:Solving PrintQuality Problems Related references Maintenance MenuSettings Paper MenuSettings Borderless PaperTypeCompatibility Roll Paper Options -Windows
183 Related tasks Selecting RollPaper Settings -Mac Too Much InkisConsumed If your printer isconsuming toomuch inkduring printing, trythese solutions: • Make sureyouselected theMedia Typesetting inthe printer driverthatmatches thepaper you loaded inthe printer. Theamount ofink used during printing iscontrolled bythe Media Typesetting. • Lower thedensity ofink inthe paper ormedia options inthe printer driver. Parent topic:Solving PrintQuality Problems Related references Paper Configuration Options-Windows Related tasks Selecting BasicPrintSettings -Windows Selecting BasicPrintSettings -Mac Selecting Advanced MediaControl Settings -Mac Where toGet Help Epson provides technical supportandinformation onthe installation, configuration, andoperation of professional printingproducts throughtheEpson Preferred LimitedWarranty Plan.Dial(888) 377-6611, 6 AM to6PM, Pacific Time,Monday throughFriday.Daysandhours ofsupport aresubject tochange without notice. Note: Ifyou experience difficultywiththetoll-free number, call(562) 276-1305 (U.S.)or(905) 709-3481 (Canada). Before youcall, make sureyouhave yourprinter serialnumber andproof ofpurchase. Visit epson.com/support (U.S.)orepson.ca/support (Canada)andselect yourproduct forsolutions to common problems. Youcandownload drivers,firmware, anddocumentation, getFAQs and troubleshooting advice,ore-mail Epson withyour questions. Note: Forhelp using anyother software onyour system, seethedocumentation forthat software for technical supportinformation.
184 Purchase SuppliesandAccessories You canpurchase genuineEpsonink,paper, andaccessories fromanEpson authorized reseller.To find thenearest reseller, visitproimaging.epson.com (U.S.)orproimaging.epson.ca (Canada),select your product seriesandproduct, andclick theWhere toBuy button. Orcall 800-GO-EPSON (800-463- 7766) inthe U.S. or800-807-7766 inCanada. Parent topic:Solving Problems
185 Technical Specifications These sections listthe technical specifications foryour product. Note: Epson offersarecycling programforend oflife Epson products. Pleasegotothis site (U.S) orthis site (Canada) forinformation onhow toreturn yourEpson products forproper disposal. Windows SystemRequirements Mac System Requirements Paper Specifications Printable AreaSpecifications Ink Cartridge Specifications Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Safety andApprovals Specifications Windows SystemRequirements To use your product anditssoftware, yourcomputer shouldmeetthese requirements. Microsoft Windows OS version (32- and64-bit compatible) Windows 10,Windows 8.x,Windows 7 CPU Core 2Duo 3.05 GHz orbetter Memory 1GB ormore Hard diskspace available 32GB ormore Interface High-Speed USBportcompatible withUSB 2.0Specification Ethernet 10BASE-T/100BASE-TX/1000BASE-T Display resolution SVGA (800×600) orhigher
186 Note: Forthelatest product software available foryour operating system,visittheEpson support siteat epson.com/support (U.S.),epson.ca/support (Canada),orepson.com.jm/support (Caribbean),select your product, andselect Downloads . Parent topic:Technical Specifications Mac System Requirements To use your product anditssoftware, yourMacshould meetthese requirements. OS Xversion Mac OSX10.7 through macOS10.12.x CPU Core 2Duo 3.05 GHz orbetter Memory 1GB ormore Hard diskspace available 32GB ormore Interface High-Speed USBportcompatible withUSB 2.0Specification Ethernet 10BASE-T/100BASE-TX/1000BASE-T Display resolution WXGA (1280×800) orhigher Note: Forthelatest product software available foryour operating system,visittheEpson support siteat epson.com/support (U.S.),epson.ca/support (Canada),orepson.com.jm/support (Caribbean),select your product, andselect Downloads . Parent topic:Technical Specifications Paper Specifications Note: Sincethequality ofany particular brandortype ofpaper maybechanged bythe manufacturer at any time, Epson cannot guarantee thequality ofany non-Epson brandortype ofpaper. Always testa sample ofpaper stockbefore purchasing largequantities orprinting largejobs.
187 Cut sheet paper Size A4 (8.3 ×11.7 inches [210×297 mm]) A3 (11.7 ×16.5 inches [297×420 mm]) 13 ×19 inches (330×483 mm) A2 (16.5 ×23.4 inches [420×594 mm]) Letter (8.5×11 inches [216×279 mm]) Legal (8.5×14 inches [216×356 mm]) 8 × 10 inches (203×254 mm) 9 × 12 inches (229×305 mm) 10 ×12 inches (254×305 mm) 11 ×14 inches (279×356 mm) 11 ×17 inches (279×432 mm) 12 ×12 inches (305×305 mm) 12 ×18 inches (305×457 mm) 16 ×20 inches (279×432 mm) 17 ×22 inches (432×559 mm) Thickness 0.003 to0.06 inch(0.08 to1.5 mm) Thick paper: 0.03to0.06 inch(0.8to1.5 mm) Roll paper Core size 2 inches (51mm) and3inches (76mm) Outer diameter 2-inch core:upto4inches (103mm) 3-inch core:upto6inches (150mm) Width 8 inches (203mm)to17 inches (432mm) Length 2-inch core:upto147 feet(45m) 3-inch core:upto100 feet(30.5 m)
188 Thickness 0.003 to0.02 inch(0.08 to0.5 mm) Note: Maximum thicknessisreduced to0.02 inch(0.45 mm)when using theoptional SpectroProofer. Parent topic:Technical Specifications Printable AreaSpecifications Note: When printing borderless, qualitymaydecline inthe expanded printablearea. Cut sheet paper 1 Left/right/top/bottom margin:0.12inch(3mm) minimum 2 Printable length:10inches (254mm)to24 inches (610mm) 3 Printable width:8inches (203mm)to17 inches (432mm)
189 Roll paper Note: Margins maychange depending onthe Roll Paper Margin settingthatyouselect. Thenumbers below arethedefault settings. Whenprinting withtheleftand right borderless setting,theleftand right margins are0.When printing withtheborderless onallsides setting, allmargins are0. 1 Top/bottom margin:0.59inch(15mm) minimum* 2 Left/right margin:0.12inch(3mm) minimum 3 Printable length:0.4feet (0.13 m)to49.2 feet(15m)** 4 Printable width:8inches (203mm)to17 inches (432mm) * For these paper typesthedefault topand bottom margins are0.8inch (20mm): Epson Premium Glossy PhotoPaper (250),Epson Premium Semigloss PhotoPaper (250),Epson Premium LusterPhoto Paper (260),andEpson Premium Semimatte PhotoPaper (250). ** The maximum printablelengthusingtheEpson driveris49.2 feet(15m).Toprint longer images, you need touse third-party bannerprinting software. Parent topic:Technical Specifications Ink Cartridge Specifications Note: Thisproduct usesonlygenuine Epson-brand cartridges.Otherbrands ofink cartridges andink supplies arenotcompatible and,even ifdescribed ascompatible, maynotfunction properly. The cartridges includedwiththeprinter aredesigned forprinter setupandnotforresale. Aftersome ink is used forcharging, therest isavailable forprinting. Yieldsvaryconsiderably basedonimages printed,
190 print settings, papertype,frequency ofuse, andtemperature. Forprint quality, avariable amountofink remains inthe cartridge afterthereplace cartridge indicatorcomeson. Pigment ink Standard Edition:Cyan,LightCyan, VividMagenta, VividLight Magenta, Yellow,Orange, Green,LightLightBlack, LightBlack, Photo Black, MatteBlack. Commercial Edition:Cyan,LightCyan, VividMagenta, VividLight Magenta, Yellow,Orange, Green,Violet,LightBlack, PhotoBlack, Matte Black. Note: Theinkconfiguration ispermanent (LightLightBlack orViolet) once theprinter completes itsinitial inkcharge andcannotbe changed. Cartridge life Unopened package:donot use ifthe date onthe package has expired Print quality guarantee After installation: 6months Temperature In transit (unopened): –4 to 140 °F (– 20 to60 °C) Storage: –4 to 104 °F (– 20 to40 °C) 1 month at104 °F (40 °C) Ink freezes at14 °F (– 10 °C) Ink thaws andisusable after4hours at77 °F (25 °C) Parent topic:Technical Specifications Related references Ink Cartridge andMaintenance TankPartNumbers Dimension Specifications Height 16 inches (405mm) Width 34 inches (863mm) Depth 30 inches (766mm)