Epson EPL N3000DT User Manual

308Troubleshooting Customer support will be able to help you much more quickly if 
you give them the following information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product 
software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you 
normally use with your product
For users in...

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For users in Australia
Epson Australia wishes to provide you with a high level of 
c u s t o m e r  s e r v i c e .  I n  a d d i t i o n  t o  y o u r  p r o d u c t  d o c u m e n t a t i o n ,  w e  
provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve 
problems. The dealer should always be the first call for advise on 
problems; they can often solve problems quickly and easily...

310Troubleshooting
Epson Faxback Service
Epson Faxback service will fax you the latest specifications for 
most Epson products offered in Australia. Phone (02) 9903 9075 
and the system will guide you through a number of choices before 
faxing the information to your fax machine.
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our 
clients have access to advise. Operators on the Helpdesk can aid 
you in installing, configuring and operating your Epson product. 
Our Pre-sales...

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Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the 
phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and warranty
For users in Thailand
Contact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), and e-mail are available.
Epson...

312Troubleshooting ❏Frequently Asked Questions (FAQ), Sales Enquiries, 
questions through e-mail
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
 

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Epson Service Center
For users in Hong Kong
To obtain technical support as well as other after-sales services, 
users are welcome to contact Epson Hong Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page in both 
Chinese and English on the Internet to provide users with the 
following information: Jakarta Mangga Dua Mall 3rd floor No 
3A/B
Jl. Arteri Mangga Dua,
Jakarta 
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor...

314Troubleshooting ❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Electronic Bulletin Board System
An electronic bulletin board system (BBS) is also available to 
obtain product information and the latest versions of product 
drivers. You can log on to the following number for the BBS 
service:
Technical Support Hotline
You can also contact our technical staff at the...

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❏Frequently Asked Questions (FAQ), Sales Enquiries, 
questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
❏Enquiries on repair services & warranty, product usage and 
technical support (Techline)
For users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and 
products...

316Troubleshooting
Epson India Head Office - Bangalore:
Epson India Regional Offices:
Toll Free Telephone Support
To learn more about Epson products or to avail service support, 
please call 1600 440011. This is a toll-free number and can be 
accessed (9 A.M to 9 P.M) anywhere in the country. Phone: 5321266 (14 Lines)
Fax: 5581439/5321095
Mumbai Phone: 28261516-17
Fax: 28257287
Delhi Phone: 26447201/02/03/04/07/09
Fax: 26447205
Chennai Phone: 28203940/41 -- 8218658/59
Fax: 28272463
Kolkata Phone:...

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For users in the Philippines
To obtain technical support as well as other after sales services, 
users are welcome to contact the Epson Philippines Corporation 
at the telephone and fax numbers and e-mail address below:
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, 
Frequently Asked Questions (FAQ), and E-mail Enquiries are 
available.
Epson Helpdesk (Phone: (63) 2-813-6567)
Our Hotline team can help you...