Epson Aculaser M4000N User Manual
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AcuLaser M4000 Series Users Guide Customer Support211 Internet Home Page Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏Product information ❏Answers to Frequently Asked Questions (FAQs) ❏Latest versions of Epson product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Help for Users in Malaysia Contacts for information, support, and services are: World Wide Web (http://www.epson.com.my) ❏Information on product specifications, drivers for download ❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail Epson Trading (M) Sdn. Bhd. Head Office. Epson Helpdesk ❏Sales enquiries and product information (Infoline) Phone: (852) 2827-8911 Fax: (852) 2827-4383 Phone: 603-56288288 Fax: 603-56288388/399
AcuLaser M4000 Series Users Guide Customer Support212 ❏Enquiries on repair services & warranty, product usage and technical support (Techline) Help for Users in India Contacts for information, support, and services are: World Wide Web (http://www.epson.co.in) Information on product specifications, drivers for download, and products enquiry are available. Epson India Head Office - Bangalore Epson India Regional Offices: Helpline For Service, Product info or to order a cartridge - 18004250011 (9AM - 9PM) - This is a Toll-free number. For Service (CDMA & Mobile Users) - 3900 1600 (9AM - 6PM) Prefix local STD code Phone: 603-56288222 Phone: 603-56288333 Phone: 080-30515000 Fax: 30515005 Location Telephone number Fax number Mumbai 022-28261515 /16/17 022-28257287 Delhi 011-30615000 011-30615005 Chennai 044-30277500 044-30277575 Kolkata 033-22831589 / 90 033-22831591 Hyderabad 040-66331738/ 39 040-66328633 Cochin 0484-2357950 0484-2357950 Coimbatore 0422-2380002 NA Pune 020-30286000 /30286001/30286002 020-30286000 Ahmedabad 079-26407176 / 77 079-26407347
AcuLaser M4000 Series Users Guide Customer Support213 Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail address below: World Wide Web (http://www.epson.com.ph) Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail Enquiries are available. Epson Helpdesk (Phone: (63) 2-813-6567) Our Hotline team can help you with the following over the phone: ❏Sales enquiries and product information ❏Product usage questions or problems ❏Enquiries on repair service and warranty Phone: (63) 2-813-6567 Fax: (63) 2-813-6545 E-mail: [email protected]
AcuLaser M4000 Series Users Guide Index214 A Anti-copy (copy protection) function how to use (Windows) , 49 AUX menu , 68 Available paper , 197 B Bookmark menu, 80 C Canceling printing, 94, 166 Confidential Job menu , 66, 92 Consumable products Replacing , 121 Consumables specifications (fuser unit) , 206 specifications (imaging cartridge) , 206 Contacting Epson , 207 Control panel , 94 overview , 23 Control panel menus about , 53 AUX , 68 bookmark , 80 confidential job , 66, 92 emulation , 58 ESCP2 , 72 FX , 75 how to access , 53 I239X , 77 information , 55 network , 68 panel settings , 53 parallel , 66 password config , 79 PCL , 69 printing , 58 PS3 , 71 quick print job , 65, 91 reserve job data , 91 reset , 65 setup , 61 system information , 57tray , 57 USB , 67 D Duplex printing how to use (Windows) , 39 Duplex Unit how to install , 98 how to remove , 101 specifications , 204 E Emulation menu, 58 EPSON Status Monitor Accessing EPSON Status Monitor (Windows) , 175 Getting printer status details (Windows) , 177 Installing EPSON Status Monitor (Windows) , 174 Job Information (Windows) , 179 Notice Settings (Windows) , 181 Order Online , 182 Replacement Parts Information (Windows) , 178 ESCP2 menu , 72 Ethernet , 202 F Fuser unit specifications , 206 FX menu , 75 G Guides Font Guide , 19 Network Guide , 19 Online Help , 19 Paper Jam Guide , 19 Setup Guide , 19 User’s Guide , 19 H Hard Disk Drive, 112 Headers and footers how to use (Windows) , 43 Index
AcuLaser M4000 Series Users Guide Index215 Help Epson , 207 How to register menus as bookmarks , 54 I I239X menu, 77 Imaging cartridge specifications , 206 Information menu , 55 Installing options installing a memory module , 106 installing an interface card , 118 installing the duplex unit , 98 installing the hard disk drive , 112 installing the optional paper cassette unit , 96 installing the stacker , 102 removing a memory module , 111 removing an interface card , 120 removing the duplex unit , 101 removing the hard disk drive , 118 removing the optional paper cassette unit , 98 removing the stacker , 104 Installing the PostScript printer driver for the network interface (Windows) , 188 Installing the PostScript printer driver for the parallel interface (Windows) , 186 Installing the PostScript printer driver for the USB interface (Windows) , 187 Interface cards how to install , 118 how to remove , 120 Interfaces ethernet , 202 Parallel , 202 USB , 202 M Maintenance printer , 132 printer (inside of the printer) , 133 Memory module how to install , 106 how to remove , 111 specifications , 205 MP tray Specifications , 25 Supported paper , 25 N Network menu, 68 O Optional paper cassette unit how to install , 96 how to remove , 98 specifications , 203 Options specifications (duplex unit) , 204 specifications (hard disk drive) , 205 specifications (memory module) , 205 specifications (optional paper cassette unit) , 203 specifications (stacker) , 205 Overlay how to create (Windows) , 44 how to print (Windows) , 46 how to use (Windows) , 44 P Paper available paper , 197 loading the MP tray and standard lower paper cassette , 25 loading the optional 550-Sheet Paper Cassette Unit , 28 printable area , 198 Special media , 30 unavailable paper , 197 Paper Jam A (Cover A) , 140 Paper Jam A B (Cover A or B) , 143 Paper Jam DM (Duplex Unit’s cover) , 152 Paper Jam MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A (All paper cassettes and Cover A) , 149 Paper jams All paper cassettes and Cover A , 149 Cover A , 140 Cover A or B , 143 Cover DM , 152 how to clear , 139 Paper Jam STK , 153 Paper source MP tray , 25 optional paper cassette unit , 28 standard lower paper cassette , 25 Parallel Interface , 202 Parallel menu , 66 Password config menu , 79
AcuLaser M4000 Series Users Guide Index216 PCL menu, 69 PCL printer driver about the PCL Mode , 193 hardware requirements , 193 system requirements , 193 PostScript printer driver Accessing the PostScript printer driver (Macintosh) , 192 Accessing the PostScript printer driver (Windows) , 189 hardware requirements , 185 Installing the PostScript printer driver for Mac OS X users , 190 Selecting a printer in a network environment for Mac OS X users , 190 PostScript printer driver settings Using AppleTalk under Windows 2000 , 189 Precautions Replacing consumable products , 121 Printer cleaning , 132 cleaning (inside of the printer) , 133 consumable products , 24 electrical , 201 environmental , 200 general , 199 mechanical , 200 optional products , 24 parts (front view) , 20 parts (inside) , 22 parts (rear view) , 21 standard and approvals , 201 transporting , 136 transporting (long distance) , 137 transporting (short distance) , 138 Printer driver settings Creating an overlay (Windows) , 44 Delete the form overlay data on the USB memory (Windows) , 48 Duplex printing (Windows) , 39 Making a new watermark (Windows) , 42 Making Extended settings (Windows) , 173 Making Optional settings (Windows) , 173 Printing the copy-protected document (Windows) , 49 Printing with an overlay (Windows) , 46 Printing with storage form overlay (Windows) , 48 print layout (Windows) , 40 Register the storage form overlay data on the USB memory (Windows) , 47 Re-Print Job (Windows) , 52 Reserve Job (Windows) , 51Using an overlay (Windows) , 44 Using a watermark (Windows) , 42 Using headers and footers (Windows) , 43 Using storage form overlay (Windows) , 47 Printer software (Windows) About , 172 Printing menu , 58 Print layout Modifying the print layout (Windows) , 40 Problems, solving contacting Epson , 207 PS3 menu , 71 Q Quick Print Job menu, 65, 91 R Relocating the printer, 136 Replacement Messages , 121 Reserve job data , 91 Reset menu , 65 S Service, 207 Setup menu , 61 Special media Printing on , 30 Stacker , 102 Status and error messages , 80 Status sheet how to print , 93, 155 Storage from overlay how to delete (Windows) , 48 how to print (Windows) , 48 how to register (Windows) , 47 how to use (Windows) , 47 System information menu , 57 T Toner Toner Save mode , 38 Toner Save mode , 38 Transporting the printer (long distance) , 137 Transporting the printer (short distance) , 138 Tray menu , 57 Troubleshooting , 80, 93, 139, 155, 166
AcuLaser M4000 Series Users Guide Index217 memory problems, 162 network connection problems , 165 operational problems , 155 options , 163 paper handling problems , 163 PCL6 mode , 170 PostScript 3 mode , 167 printout problems , 156 print quality problems , 158 USB problems , 164 U Unavailable paper, 197 USB , 202 USB menu , 67 W Watermark (Windows) how to make , 42 how to use , 42