Epson Aculaser M4000N User Manual

							AcuLaser M4000 Series Users Guide
Troubleshooting141
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
2. Hold the handle of the imaging cartridge and pull out.
Note:
Place the cartridge on a clean, flat surface.
3. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the 
jammed paper.
 
						

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Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it 
straight out.
4. Reinstall the imaging cartridge.
Note:
Insert the cartridge with the arrow mark on the top of the imaging cartridge facing toward cover A.
 
						

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5. Close cover A until it clicks shut.
Note:
If the jammed paper is not found at cover A, open the MP tray and standard paper cassette to confirm 
there is no remaining jammed paper. See “Paper Jam MP A, Paper Jam C1 A, Paper Jam C2 A, Paper 
Jam C3 A (All paper cassettes and Cover A)” on page 149 for details.
Paper Jam A B (Cover A or B)
When a paper jam occurs in the location shown in the illustration below, the Paper Jam A B 
message appears on the printer’s LCD panel.
Follow these steps to clear paper jams from cover A or B.
w
Warnings
Unless specifically instructed in this guide, be careful not to touch the fuser, which is marked 
CAUTION HIGH TEMPERATURE, or the surrounding areas. If the printer has been in use, the 
fuser and the surrounding areas may be very hot. If you must touch one of these areas, wait 30 minutes 
to allow the heat to subside before doing so.
 
						

							AcuLaser M4000 Series Users Guide
Troubleshooting144
1. Open cover A.
Note:
When the optional Stacker is installed, raise the stacker first, then open cover A.
 
						

							AcuLaser M4000 Series Users Guide
Troubleshooting145
2. Hold the handle of the cartridge and pull it out.
Note:
Place the cartridge on a clean, flat surface.
3. If there is any jammed paper, remove it gently with both hands. Be careful not to tear the 
jammed paper.
Note:
When jammed paper cannot be removed easily, turn the roller to take tension off the paper, then pull it 
straight out.
 
						

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Troubleshooting146
4. Reinstall the imaging cartridge.
5. Close cover A until it clicks.
6. Remove the Face-up tray.
 
						

							AcuLaser M4000 Series Users Guide
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7. Open cover B.
Note:
When the optional Duplex Unit is installed, open the Duplex Unit’s cover before opening cover B.
8. Open the paper holder by pulling down on the lever on which a green label is attached as 
shown below.
w
Warnings
Be careful not to touch the rollers in the fuser unit, they may be very hot.
 
						

							AcuLaser M4000 Series Users Guide
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9. If there is any jammed paper, remove it gently. Be careful not to tear the jammed paper.
10. Close the paper holder and close cover B.
Note:
When the optional Duplex Unit is installed, close the Duplex Unit’s cover after closing cover B.
11. Attach the Face-up tray.
 
						

							AcuLaser M4000 Series Users Guide
Troubleshooting149
Paper Jam MP A, Paper Jam C1 A, Paper Jam C2 A, Paper Jam C3 A (All 
paper cassettes and Cover A)
When a paper jam occurs in the location shown in the illustration below, the Paper Jam MP A, 
Paper Jam C1 A, Paper Jam C2 A, or Paper Jam C3 A message appears on the printer’s LCD 
panel.
a. MP Tray
b. lower cassette 1 (C1)
c. lower cassette 2 (C2)
d. lower cassette 3 (C3)
Follow these steps to clear paper jams in paper cassettes.
 
						

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1. Pull out the cassette from the printer.
2. Remove the cassette’s cover and discard any crumpled paper. Then, reattach the cover.
3. Gently remove the jammed paper with both hands. Be careful not to tear the jammed paper.