Epson Aculaser M4000N User Manual

							AcuLaser M4000 Series Users Guide
Technical Specifications201
Electrical
*Values represent power consumption while all operations are completely suspended. Power consumption varies 
depending on errors and operating conditions, and whether a type B interface card is installed or a USB memory 
is inserted.
Standard and approvals
European model:
120 V Model L541A 220-240 V Model L541A
Rated voltage 110 V-120 V 220 V-240 V
Rated frequency 50 Hz / 60 Hz 50 Hz / 60 Hz
Rated current 11 A 5.5 A
Power consumption During 
printingAverage 662 W 654 W
MAX 1090 W 1120 W
During ready mode 78 W 77 W
During sleep mode
*Up to 7 W Up to 10 W
Low Voltage Directive 2006/95/EC 
EMC Directive 2004/108/ECEN 60950-1
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
 
						

							AcuLaser M4000 Series Users Guide
Technical Specifications202
Interfaces
Parallel Interface
Use the IEEE 1284-I compliant parallel interface connector.
ECP mode/Nibble mode
USB interface
USB 2.0 High Speed mode
Note:
❏Only computers equipped with a USB connector and running Windows XP, XP x64, Me, 98, 2000, 
Server 2003, or Server 2003 x64, support the USB interface.
❏Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your computer 
to the printer.
❏Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏USB 2.0 can be used with Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64, operating 
systems. If your operating system is Windows Me or 98, use a USB 1.1 interface.
Ethernet interface
You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded, twisted-pair 
interface cable with an RJ45 connector.
 
						

							AcuLaser M4000 Series Users Guide
Technical Specifications203
Options and Consumable Products
Optional paper cassette unit
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. Product code: C12C802471
Paper size: A4, A5, B5, Letter (LT), Half-Letter (HLT), Executive (EXE), Legal (LGL), Government Letter 
(GLT), Government Legal (GLG), F4
Paper weight: 64 to 216 g/m² (17 to 57.4 lb)
Paper feed: One paper cassette mounted
Automatic feed delivery system
Cassette capacity up to 550 sheets (When using 80 g/m² paper)
Paper types: Plain paper, Thick paper, labels, envelopes, transparencies
Power supply: DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer
Model: JEA-7
*
Dimensions and weight: 
Height: 143 mm (5.6 in.)
Width: 422 mm (16.6 in.)
Depth: 452 to 510 mm (17.8 to 20.1 in.)
Weight: 6.3 kg (13.9 lb) including cassette
 
						

							AcuLaser M4000 Series Users Guide
Technical Specifications204
Duplex Unit
*This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.Product code: C12C802481
Paper size: A4, A5, B5, Letter (LT), Half-Letter (HLT), Executive (EXE), Legal (LGL), Government Letter 
(GLT), Government Legal (GLG), F4
Paper weight: 64 to 216 g/m² (17 to 57.4 lb)
Paper feed: Automatic feed delivery system
Paper types: Plain paper, Thick paper
Power supply: DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer
Model: JEA-8
*
Dimensions and weight:
Height: 238 mm (9.4 in.)
Width: 352 mm (13.8 in.)
Depth: 146 mm (5.8 in.)
Weight: 1.9 kg (4.2) including cassette
 
						

							AcuLaser M4000 Series Users Guide
Technical Specifications205
Stacker
*This product conforms to CE marking requirements in accordance with EMC Directive 2004/108/EC.
Memory modules
Make sure that DIMM you purchase is compatible with EPSON products. For details, contact the 
store where you purchased this printer or the EPSON sales company.
Hard Disk Drive
Product code: C12C802111
Output capacity: Up to 500 sheets (When using 80 g/m² paper)
Paper size: Regular or custom paper sizes within the following size:
Width: 89.90 - 215.90 mm
Length: 139.70 - 355.60 mm
However, when using custom size paper that is 76.2 mm to 89.9 mm wide and 127.0 mm 
to 139.7 mm long, the paper cannot be output to the Stacker so it is output to the 
face-down tray.
Paper types: Plain paper, Thick paper, labels, envelopes, transparencies
Power supply: DC 24V - 0.4A supplied by the printer
Power consumption: 3.3V - 0.2A
Model: JEA-5
*
Dimensions and weight: 
Height: 227 mm (8.9 in.)
Width: 418 mm (16.5 in.)
Depth: 313 mm (12.3 in.)
Weight: 2.6 kg (5.7 lb)
Memory size: 64 MB, 128 MB, or 256 MB
Product code: C12C824172
Capacity: 37.2 GB
 
						

							AcuLaser M4000 Series Users Guide
Technical Specifications206
Imaging cartridge
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC.
Fuser unit 
* This product conforms to CE marking requirements in accordance with EC Directive 2004/108/EC. Product code/Model
*:1170
Storage temperature: 0 to 35°C (32 to 95°F)
Storage humidity: 15 to 80% RH
Product code: 3037 (110 - 120 V)
3038 (220 - 240 V)
*
Storage temperature: 0 to 35°C (32 to 95°F)
Storage humidity: 15 to 80% RH
 
						

							AcuLaser M4000 Series Users Guide
Customer Support207
Appendix B 
Customer Support
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the 
troubleshooting information in your product documentation, contact customer support services 
for assistance. If customer support for your area is not listed below, contact the dealer where you 
purchased your product.
Customer support will be able to help you much more quickly if you give them the following 
information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your 
product documentation, we provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer should 
always be the first call for advise on problems; they can often solve problems quickly and easily as 
well as give advise on the next step to take.
 
						

							AcuLaser M4000 Series Users Guide
Customer Support208
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the 
occasional surf! The site provides a download area for drivers, Epson contact points, new product 
information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. 
Operators on the Helpdesk can aid you in installing, configuring and operating your Epson 
product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise 
where the nearest dealer or service agent is located. Many types of queries are answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand when you ring. The more 
information you prepare, the faster we can help solve the problem. This information includes your 
Epson product documentation, type of computer, operating system, application programs, and 
any information you feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), 
Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and warranty Phone: 1300 361 054
Fax: (02) 8899 3789
 
						

							AcuLaser M4000 Series Users Guide
Customer Support209
Help for Users in Thailand
Contact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), 
and e-mail are available.
Epson Hotline (Phone: (66)2-670-0333)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
❏Sales enquiries and product information
❏Technical support Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam
 
						

							AcuLaser M4000 Series Users Guide
Customer Support210
Epson Service Center
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson 
Hong Kong Limited.Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148