Epson Aculaser CX28DN User Manual

Solving Problems with Printing Quality 249
Image is too 
light; there is 
low image 
density.Laser lens is dirty. Clean the laser lens.
The copy density is 
set too light.Select a darker copy density.
The media is moist 
from humidity.Remove the moist media and replace 
with new, dry media.
There is not much 
toner left in the car-
tridge.Replace the toner cartridge.
One or more of the 
toner cartridges may 
be defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it....

Solving Problems with Printing Quality 250
Image is 
blurred; 
background 
is lightly 
stained; 
there is 
insufficient 
gloss of the 
printed 
image.One or more of the 
toner cartridges may 
be defective.Remove the toner cartridges and 
check for damage. If it is damaged, 
replace it.
One or more of the 
imaging units may be 
defective.Remove the imaging units and check 
for damage. If it is damaged, replace it.
The original glass is 
dirty.Clean the original glass. For details, 
refer to “Cleaning the...

Solving Problems with Printing Quality 251
There is 
insufficient 
fusing or the 
image 
comes off 
when 
rubbed.The media is moist 
from humidity.Remove the moist media and replace it 
with new, dry media. 
Unsupported media 
(wrong size, thick-
ness, type, etc.) is 
being used.Use Epson-approved media. See 
“Specifications” on page 90.
Media type is set 
incorrectly.When printing envelopes, labels, letter 
head, postcards, thick stock, or trans-
parencies, specify the appropriate 
media type in the...

Solving Problems with Printing Quality 252
Abnormal 
areas (white, 
black, or 
color) appear 
in a regular 
pattern.The laser lens is dirty. Clean the laser lens.
The exposure win-
dow is dirty.Clean the exposure window. For 
details, refer to “Cleaning the Machine” 
on page 202.
A toner cartridge may 
be defective.Remove the toner cartridges with the 
color causing the abnormal image. 
Replace it with a new toner cartridge.
One or more of the 
imaging units is 
defective.Remove the imaging units and...

Solving Problems with Printing Quality 253
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.Colors are 
not register-
ing properly; 
colors are 
mixed or 
have 
page-to-pag
e variation.Gradations are not 
adjusted correctly.Set 
MACHINE SETTING/CALI-
BRATION
 in the UTILITY menu to 
ON, and then perform the AIDC color 
calibration. For details, refer to 
“MACHINE SETTING Menu” on page 
27. The front cover is 
opened...

Status, Error, and Service Messages 254
Status, Error, and Service Messages
Status, error, and service messages are displayed in the message window. 
They provide information about your machine and help you locate many prob-
lems. When the condition associated with a displayed message has changed, 
the message is cleared from the window.
Status Messages
This message... means... Do this...
ACCEPTEDThe settings were applied. No action needed.
DATA RECEIVINGThis machine is receiving 
data.
ENERGY SAVEThe...

Status, Error, and Service Messages 255 Error Messages
PRINT WAITINGThe machine is waiting to 
print.
PRINTINGThe machine is printing.
SEARCHINGThe machine is searching 
data.
SCANNINGThe machine is scanning 
the document.
Warming UpThe machine is warming up 
or AIDC is being per-
formed.
This message... means... Do this...
2-SIDED SCAN SETTING
SET ORIGINAL TO ADFRThe document is not 
loaded into the ADF 
while duplex (dou-
ble-sided) scanning 
is set.Load the document 
into ADF.
ADDRESS IS TOO LONGThe...

Status, Error, and Service Messages 256
COMMUNICATION ERROR
USB MemoryWhile data was 
being sent in Scan 
mode, the connec-
tion to the USB 
memory device was 
interrupted.Check the connection 
to the USB memory 
device, and then try 
sending the data 
again.
COMMUNICATION ERROR
xxx ServerWhile data was 
being sent in Scan 
mode, the connec-
tion to the server 
was interrupted.Check the settings in 
the NETWORK SET-
TING menu, and then 
try sending the data 
again.
DISCONNECT
USB MemoryThe connection to...

Status, Error, and Service Messages 257
INCORRECT
HDDA hard disk drive 
that was formatted 
with a different 
machine has been 
installed.Format the hard disk 
with this machine, or 
install a hard disk drive 
formatted with this 
machine.
I-UNIT END
REPLACE xThe time to replace 
the indicated imag-
ing unit has been 
reached.Replace the indicated 
imaging unit.
I-Unit End xThe time to replace 
the indicated imag-
ing unit has been 
reached.Replace the indicated 
imaging unit.
I-Unit Life (x)The time to...

Status, Error, and Service Messages 258
JOB CANCELEDWhile a document 
was being scanned 
from the original 
glass in Scan mode, 
more than one 
minute had passed 
after the first page 
of the document 
was scanned or the 
data could not be 
sent. Therefore, the 
scan job was auto-
matically canceled.Turn the machine off, 
and then, after waiting 
a few seconds, turn it 
on again. When send-
ing multiple pages, for 
example, from a book, 
scan the first page, and 
then scan the next 
page within one...